Quick Facts About Fancy Nails & Tanning
Based on the comments provided, it is evident that Fancy Nails & Tanning place has both strengths and weaknesses. Let's delve into a more detailed analysis to understand these aspects further.
Starting with the strengths, one customer mentioned that the staff at Fancy Nails & Tanning place was great and friendly when they brought their kids in for manicures and pedicures. This implies that the salon has a friendly and welcoming atmosphere, which is important for customer satisfaction.
Another positive aspect highlighted was the cleanliness of the tanning beds. This indicates that the salon prioritizes hygiene and cleanliness, which is crucial for maintaining a safe and pleasant environment for customers.
Additionally, a customer expressed their satisfaction with their nails, stating that they loved them very much. This suggests that the salon is capable of delivering satisfactory results and meeting customers' expectations in terms of the final outcome.
Another positive aspect mentioned was the pleasant atmosphere of the salon. This can contribute to a relaxing and enjoyable experience for customers, making them more likely to return in the future.
Moving on to the weaknesses, several customers expressed dissatisfaction with the quality of the nail services provided. One mentioned that their nails were done sloppily, with thick gel and poorly done cuticles. Another customer reported visible cuts on their fingers caused by a nail file and machines. These negative experiences indicate a lack of attention to detail and proper execution of the nail services at Fancy Nails & Tanning place.
Furthermore, one customer mentioned that their acrylic nails at the salon were a disappointment, suggesting that the salon may not excel in acrylic nail application.
Another customer mentioned a negative experience with a technician who incorrectly shaped their nails, making them "triangle tips" instead of almond shape. This shows a lack of professionalism and attention to customer preferences.
There were also reports of polish and glue being applied improperly, leading to issues such as polish coming off within a week. Such incidents indicate that the salon may lack quality control and may not consistently deliver long-lasting results.
In addition, a customer mentioned that the pedicure they received, while enjoyable, was not as comprehensive as they had experienced at other salons. This suggests that the salon's service offerings might not be as extensive or thorough as those provided by their competitors.
To address these weaknesses and improve customer satisfaction, Fancy Nails & Tanning place should consider the following actions:
1. Improve customer service: Focus on training staff members to be friendly, welcoming, and attentive to customer needs and preferences. This will create a positive first impression and encourage repeat visits.
2. Enhance nail application techniques: Provide additional training for technicians to improve the execution and attention to detail when applying gel or acrylic nails. This should include proper cuticle care and ensuring a consistent and long-lasting application.
3. Strengthen quality control measures: Implement rigorous quality control measures to ensure that polish, glue, and overall nail application are of high standard and do not cause any discomfort or issues for customers.
4. Expand service offerings: Consider introducing more comprehensive and thorough pedicure treatments, reflecting customer expectations and preferences. This could include additional treatments and techniques to enhance the overall experience and footcare.
5. Gather customer feedback: Regularly seek feedback from customers to assess their satisfaction, identify areas for improvement, and make necessary changes. This could be done through surveys, online platforms, or in-person feedback forms.
In conclusion, Fancy Nails & Tanning place has both strengths and weaknesses. While the salon boasts a friendly atmosphere, cleanliness, and the ability to deliver satisfactory results, it falls short in terms of attention to detail, quality control, and comprehensive service offerings. By addressing these weaknesses and capitalizing on their strengths, the salon can enhance customer satisfaction and improve its overall reputation.
Best TL Reviews
When I called the person I talked too wasn’t very friendly. When I walked in a lady just pointed towards the nail polish and said choose color. You couldn’t tell where she pointed cause she seemed like she was rushing but she was not friendly in her approach either. The lady who did my nails was nice but the nails were sloppy. Cuticles weren’t done, parts of my nails were thick in gel so they looked distorted. Not all nails looked bad but definitely 5 out of 10 nails looked bad. Some didn’t stay on. I litterally lost 2 in 2 days. I’m currently using Angel Nails. They do amazing and my nails look flawless and clean.
I have taken my kids to get mani pedis and staff is great and friendly. I also use the tanning beds and they are always clean! Very happy with Fancy Nails :)
Worst fill I've ever had. I have 3 visible cuts on three different fingers, two of which were cuts from a NAIL FILE, the rest are from their machines. I have polish everywhere, glue everywhere, the polish on my nails is terribly done. This is terrible work. This is the second time I have visited this salon, on my last visit (with a different technician) the shellac popped off after a week on 4 of my nails. When I say popped off I mean, it literally came off in the shape of my nail while I was typing on the computer.
I will no longer be returning to this business and I would not recommend them to anyone.
Worst place in Walla Walla for acrylic nails. They are a disappointment.
Very nice place, treated me very well, and I love my nails very much!
I went to go get my nails done as almond shape and the lady made them like trangle tips and she fileled to much on the sides
First time I had been there. Great atmosphere and super nice staff!! I had a pink and white done. It is a type of French manicure and I am loving it!! The price was less than I expected which also made it a great experience.
I liked the pedicure to a point. I had the top level pedicure with a wax garment but they didn't do my whole foot and cover it with a mitten like I was used to from other places. Actually only a couple of places where they have done that wonderful was treatment. I liked all of the lotions used and how clean she got my nails. My feet feel real good the next evening even. Would just like a more thorough higher level treatment. Everything else was fabulous. The massage chair was real nice! THANK YOU for the treatment.
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Fancy Nails & Tanning Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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