Furnace Branch Barber Shop

+1 410-590-4300

7304 E Furnace Branch Rd, Glen Burnie, MD 21060 United States of America

Open Today: Closed

Quick Facts About Furnace Branch Barber Shop

Furnace Branch Barber Shop has received mostly positive comments from its customers, highlighting its strengths in terms of service quality, customer satisfaction, and affordability. However, there are also a few negative comments that point to potential weaknesses in the establishment.

One of the key strengths of Furnace Branch Barber Shop is the professionalism and friendliness of its owner, Chris. Many customers have praised Chris for his excellent customer service and his ability to exceed their expectations. This indicates that the barber shop has created a positive and welcoming atmosphere, making customers feel comfortable and valued. Additionally, the positive experiences of customers with autism highlight the shop’s ability to cater to individuals with specific needs, suggesting that the staff is skilled in dealing with diverse clientele.

The competitiveness of Furnace Branch Barber Shop's pricing is also seen as a strength. Customers appreciate the fact that they can receive quality haircuts at an affordable price. This affordability can attract a wide range of customers, especially those who may be on a tighter budget.

The shop's ability to provide great haircuts, as mentioned by several customers, is another strength. The positive reviews indicate that the staff at Furnace Branch Barber Shop is skilled and competent in their craft, delivering haircuts that meet or exceed customers' expectations. The repeated mentions of "best haircuts" suggest that the shop has built a reputation for quality work.

However, there are weaknesses that can be gleaned from the negative comments. One customer complained that the barber refused to do what they asked for and was not happy with the final result. This suggests a lack of attention to customer requests and the possibility of poor communication between the barber and the customer. This negative experience could be a result of miscommunication or a failure to understand and execute the customer's desired haircut.

Another comment mentioned an uncomfortable atmosphere that has become too political. While this may be a subjective opinion, it highlights a potential weakness in the shop's ability to maintain a welcoming and inclusive environment for all customers. If the atmosphere turns off certain customers and creates discomfort, it could lead to a decrease in customer satisfaction and potential loss of business.

Despite these weaknesses, the positive comments significantly outweigh the negative ones. The strengths of Furnace Branch Barber Shop, such as excellent customer service, affordability, and skilled barbers, have generated a loyal customer base that continues to visit and recommend the shop. However, it is important for the management to address the weaknesses mentioned, particularly in terms of communication and creating a comfortable atmosphere for all customers, to ensure continued success and customer satisfaction.

Best TL Reviews

I moved to the area five years ago. Was trying to find a place to get my haircut. I was about to give up. Then i found this gem. Place is awesome!! The owner Chris is really nice guy. Very professional and friendly. Always exceeds my expectations. 6 stars if i could.

My sons and my husband were Chris's very 1st customers. He is great!

Chris and John are great! My son who has Autism and hates getting a haircut anywhere loves Mr. Chris and gets excited to go! Thank you Chris

Barber refused to do what I asked, and I was not happy with the cut. Unfortunately, I was on my way to a job interview, so I didn't have time to let him fix it. Very disappointed, will not be returning.

The best hair cut!!! They are great and so nice with the people ????

Best hair cut I've found in the area and a great price.

Chris is down right awesome. Best hair cuts I've ever had, and for $12 you'll never find anything better.

Edit July 2022: The vibe of this place... Is personally starting to get uncomfortable. It's getting too political, for me anyway. Haircut is still great, but the atmosphere is starting to take an overall nose dive.

Fantastic barbershop! Quick & great with kids!