Quick Facts About Top Nails Salon
Strengths:
1. Skilled Technicians: Multiple comments highlight the exceptional skills of the nail technicians at Top Nails Salon. Customers have received great pedicures and manicures and have praised the attention to detail and professional touch of the technicians. This demonstrates that the salon has a strong team capable of providing high-quality nail services.
2. Long-Lasting Results: Several customers have mentioned that their nails looked great for weeks after getting gel or acrylic dip manicures at Top Nails Salon. This suggests that the products and techniques used by the salon lead to long-lasting results, which is a strength that can attract customers who prefer not to have frequent touch-ups.
3. Cleanliness: One reviewer specifically mentioned that the shop is very clean, indicating that Top Nails Salon maintains a clean and hygienic environment. This is important in a nail salon since customers want to feel confident that their health and safety are prioritized.
4. Quiet Environment: One reviewer appreciated the relatively quiet and peaceful atmosphere during their visit, mentioning that it enhanced their experience. This indicates that Top Nails Salon may offer a calm and relaxing environment, which can be appealing to customers seeking a tranquil salon experience.
5. Fun Nail Designs: The salon has been commended for their ability to do fun and creative nail designs. This shows that the technicians have the skills to cater to customers who want unique and eye-catching nail art. This can be a competitive advantage in attracting customers who are seeking personalized nail services.
Weaknesses:
1. Outdated Interior: One comment states that the interior of Top Nails Salon is not updated. While this is a subjective opinion, it suggests that the salon may lack a modern and trendy ambience, which could be a disadvantage for customers who prioritize a contemporary salon environment.
2. Inconsistent Service: One dissatisfied customer mentioned receiving a horrible manicure, and another mentioned experiencing rude and poor customer service. These comments indicate a potential weakness in the consistency of service quality and customer service at Top Nails Salon. Inconsistent service can lead to negative reviews and deter potential customers from visiting the salon.
3. Waiting Time: Two customers mentioned waiting longer than expected for their appointments. One customer had to wait 45 minutes instead of the suggested 10 minutes, and another had to wait for 25 minutes for service after their feet had been soaked. Long waiting times can result in customer dissatisfaction and may affect the overall experience.
4. Chipping Gel Manicure: One customer reported that their gel manicure started chipping after just five days. This suggests that the durability and quality of the gel manicures provided by Top Nails Salon may be inconsistent. Customers expect gel manicures to last longer without chipping, so this could be a weakness in the salon's nail product or application technique.
5. Demanding Payment: One customer mentioned an unpleasant experience where they were demanded $10 despite not receiving any service or product. This incident indicates poor customer service and a lack of understanding or empathy towards the customer's physical limitations. Such incidents can negatively impact the salon's reputation and result in customers being reluctant to return or recommend the salon to others.
Best TL Reviews
Top Nail Salon is located in the Cove in Deerfield Beach. Sara gave me a phenomenal pedicure that included a great leg massage. The interior is not updated, but the pedicure chairs look newer. My only concern is the nail services and Sara did a great job. I went Monday during lunch, and there were only a few clients. I prefer to go to salons when they are not crowded as I am noise sensitive to begin with, but I fell in January and it still feels like an ax is sitting in my forehead so I seek out quiet times everywhere I go. The soothing music and non-peak hour improved the overall experience and rating. Thanks Sara !
Five women were entering as I was leaving so go before 2 PM if you like it quiet.
Top Nails is my go to nail salon in Deerfield! They always do a great job with my gel or acrylic dip. My nails look great for weeks.
I’ve always go before weddings, holidays, vacations, or just when I’m looking for a good mani/pedi.
They can do fun designs with great quality. Highly recommend!
This was my first time at Top Nails. Wonderful experience. Had a great pedicure by Jason. He was thorough, professional and had a great touch. Bonus: the shop is very clean!!
The worse manicure I've ever received. I gave it a few days before writing a review because I wanted to give it a chance and was hoping maybe the lighting was weird or something... but nope, just a horrible manicure.
I went on Friday, April 2nd for a cute Easter manicure. I waited 45 minutes (although told 10 mins) but it's a holiday weekend and I didn't make an appointment, so I didn't mind/ I understood they were busy.
Please look at these pictures. The manicure is completely muddy and uneven. There are places that the top coat didn't even cover... and there is a BRUSH HAIR in my manicure. And the pink tips are fading already. I've never had a gel manicure start chipping after 5 days, ever. **For reference I work a desk job from home and have no kids, so my hands aren't going through the ringer.
PLEASE avoid this place at all costs and don't spend the $35 + tip for a gel manicure ( or any service here).
I was told about this place from a coworker and decided to try them out. I love it! The atmosphere is calming and welcoming. I was taken care of right away! My nails came out exactly what I wanted and are still intact after 2 weeks! Other places I've gone to my acrylics would fall off after 2 weeks. I cannot wait to go back and get a refill! ????
rude, poor customer service, would not go again.
i walked in & asked if they had time for a quick foot soak & scrub as i didn’t have much time to spend there. my feet soaked for 20 minutes and i got up to leave so i wasn’t late for my next appointment. the lady then said wait one minute and i’ll come do your feet. so i waited and when she came back to scrub my feet she wanted both feet up (i have a very bad back injury and can’t put both feet up) so i said “my back is very bad i can’t put both feet up, i dont think we now have enough time - i will come back when my back is better”
the lady demanded 10$ from me… no product was used on me… no time was spent working on me, not only was it humiliating, but i was actually in pain AND had been made to wait for 25 min which would later then make
me late for my appointment.
i just moved to this area recently. i will certainly not be giving anymore business to this establishment. or referring them to any of my friends.
Jason and Tony did a GREAT JOB will definitely go back. I will recommend them to everyone.
I've gone to this salon a few times and they never disappoint me. Everyone there can be categorized as perfectionist. The owners and other technicians are very skilled. Thank you top nails ! 10000 stars
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