Quick Facts About NAIL LOVERS
Nail Lovers, based on the comments, has notable strengths and weaknesses.
Strengths:
1. Skillful and attentive technicians: Multiple comments praise the technicians at Nail Lovers, particularly Kevin, for their attention to detail and high-quality work. Customers appreciate their ability to shape nails exactly as desired and to replicate designs from reference pictures.
2. Clean and professional environment: Several comments highlight Nail Lovers' cleanliness and professionalism. Customers mention that the place is clean, and the mention of new equipment and spa chairs suggests that the salon puts effort into maintaining a pleasant and hygienic atmosphere.
3. Excellent customer service: Reviewers repeatedly mention the friendly and caring attitude of the staff at Nail Lovers. They appreciate the technicians' willingness to fix any issues without hesitation and their genuine concern for the health of customers' nails.
Weaknesses:
1. Inconsistency in nail technicians: One comment expresses dissatisfaction with an inexperienced nail technician who took significantly longer to complete the service and had someone else finish it. This suggests a potential issue with consistency in staffing or training, which may result in an inconsistent experience for customers.
2. Pricing concerns: A customer complains that Nail Lovers charged them despite a subpar result and an excessively long service duration. This raises concerns about transparency in pricing and whether the salon appropriately addresses customer satisfaction when issues arise.
In terms of overall strengths, the skill and attentiveness of the technicians shine through in multiple comments. This suggests that Nail Lovers excels in providing high-quality nail services. The clean and professional environment also contributes to a positive customer experience. Additionally, the excellent customer service, which includes fixing any issues without hesitation, fosters trust and loyalty among patrons.
However, Nail Lovers does have some weaknesses to address. The inconsistency in nail technicians, as mentioned in one comment, can lead to varying experiences for customers. It is important for the salon to ensure that all technicians meet the same standard of skill and professionalism to maintain a consistent level of service. The mentioned issue with pricing also needs to be addressed, as it indicates a potential lack of transparency and the potential for dissatisfaction among customers.
In conclusion, Nail Lovers has strengths in terms of skillful technicians, a clean environment, and excellent customer service. However, improvements are needed in ensuring consistency in nail technicians and addressing any concerns related to pricing. By addressing these weaknesses, Nail Lovers can continue to build on its strengths and provide a consistently exceptional nail experience for customers.
Best TL Reviews
I had my nails done by Kevin and he’s by far the most attentive with the nails and the designs, he had this one done and I was very happy, I came in with terrible acrylics and he fixed them for me. The place itself is really nice especially since they remodeled and got new equipment and new spa chairs. But Kevin does a wonderful job with the nails , he’ll shape it just how you want them and if you show him a picture he’ll do it just like it. Very nice place, and they also do a lovely job when getting your feet done.
Kevin is the only person I trust with my nails. I tried going to a few other places in Miami and always have been disappointed. I love going to Nail Lovers because Kevin always does an amazing job! Very detailed and great quality work, hard to find!
Loved this place. Clean and professional. Go see Jennifer there! She takes her time and did just a nice job on my nails! Will definitely back when visiting
Emily did my nails and I am so happy !!! Absolutely beautiful and hand painted ???? also my pedicure was a dream. Great massage and very relaxing ???? can’t wait to come back for my refill and pedicure
They Put someone Unexperienced to do my nails. He took more than 2 hours and at the end someone else finished it. Do you really still charge after that? This is the worst place I have done my nails in life. Please check the final results and let me know if I am exaggerating.
I have been a patron of Nail Lovers for several years now. I keep coming back because they never disappoint. And if something goes wrong, they fix it without hesitation. Always clean and friendly. Beautiful work and they truly care about the health of my nails. Highly recommend!
So I may say I don’t do reviews so often but my coworker invited me to get my nails done with her today and I’m so happy that I took the invite. the nail tech is amazing I haven’t had my nails done like this in a long time. they will see me again . Thank you Kevin
I asked for my nails to match my rings and Kevin did just that. Omg I love my nails I sent them to my friend & she requested them immediately♥️♥️????✨
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NAIL LOVERS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Payments
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Credit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 05:00 PM |
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