Quick Facts About Jack&Son Nails Spa
Strengths:
1. Ability to execute any nail design: Many customers appreciate the ability of Jack&Son Nails Spa to bring their desired nail designs to life. This showcases the skills and expertise of the nail technicians in the salon.
2. Popular and busy: The fact that the salon is always busy and has become popular suggests that they have a strong customer base and a positive reputation within the community.
3. Fast and friendly service: The customers mention that the staff at Jack&Son Nails Spa is fast and friendly, which enhances the overall experience for customers.
4. Skilled nail technician: The customer who had their nails done by Phillip mentioned that he did an amazing job and executed the desired design perfectly. This indicates that the nail technicians at the salon possess high levels of skill and attention to detail.
5. Customer loyalty: There are multiple comments from customers who state that they have been going to Jack&Son Nails Spa for years and have never been let down. This highlights the salon's ability to build customer loyalty and maintain long-term relationships.
6. Good customer service: Some customers mention the great customer service provided by the staff at the salon. This includes getting to know customers personally and remembering them, which creates a welcoming and trustworthy environment.
Weaknesses:
1. Messy and sloppy work: One customer expressed dissatisfaction with their daughter's nails, stating that they were done messily and had acrylic left all over her fingers. This suggests that quality control may be lacking in the salon.
2. Higher pricing: The customer who mentioned being charged $85 for a full set and French black nails was not satisfied with the price. This indicates that Jack&Son Nails Spa may be relatively expensive compared to other nail salons, potentially discouraging customers.
3. Inattentive and rushed service: Some customers mentioned instances of inattentiveness from nail technicians, such as not paying attention to what they were doing or failing to communicate effectively. Additionally, one customer felt rushed through their appointment, leading to minor flaws in their nails. This suggests a lack of consistent quality and attention to detail in the services provided.
Overall, Jack&Son Nails Spa has strengths in their ability to execute various nail designs, popularity and customer loyalty, fast and friendly service, and skilled nail technicians. Their weaknesses include instances of sloppy work, higher pricing, and occasional inattentive or rushed service. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.
Best TL Reviews
Always a great experience here. They can pretty much execute any nail design you have in mind. I would definitely recommend having an appointment as they are always busy but that is because they have become so popular. They are fast and friendly here. Andy is my nail tech but everyone is great!
I walked in around 3:30 on a busy Friday yesterday, was taken as a walk in, and brought to a chair immediately for a fill. Phillip did my nails and he did an amazing job. He listened to me, I told him what I wanted and he executed it perfectly. Thanks Phillip! First time I loved my nails in a while. Will be back.
Took my daughter for full set and French black with a sticker dragon on 2 nails! For them to be done messy and acrylic to be left all over her fingers and her nails sticky! To have the nerve to charge $85 is absurd! After owner had to redo them 3x on top of the nail technician that originally did them…I do not recommend this facility AT ALL.
Well, I had high hopes for this place based on reviews. It disappointed. Well, the girl who did my mani pedi did at least. She cut me numerous times. My thumb is bleeding as I leave. She was paying about 40% attention to what she was doing. Her communication, meaning telling me where to place my hands, if my pedi was dry and ok to put my shoes back on, etc was non-existent. She just walked away from me when I was done. $60 for this? Nah. Won't be back here again.
I love this place! I don’t always get my nails done but when I do they always leave me with what I originally wanted! They have amazing service and people and I would definitely recommend.
I have been going to jack and sons nail spa for years now. All are very talented but I do have my handful that I make an appointment with. They have NEVER let me down and have great customer service! They get to know their customers and remember them too! Very trust worthy place! I don’t trust any other place!
If you go by appointment you gotta tell them and the name of the person you got an apt with or the person you want. It seems like every employee has a customer that she/he is working on and others waiting for their turn, but they don't make you wait that long. That's what I observed and once they took me in, she was rushing trying to get my full set done quickly and I didn't like that b/c every time this happens, my nails come out with minor flaws. She was doing them quickly b/c she had other appointments. I didn't noticed the flaws til later on. I felt disappointed but it's whatever. If only she didn't rushed, it'll probably would've came out nicer. I love the colour though and I think they still look wonderful. ????
Phillp always does my nails he is my favorite! If he is out of town Tye is also great!
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Jack&Son Nails Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
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| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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