Quick Facts About Deluxe Nails & Spa
Deluxe Nails & Spa Place is a nail salon that has both strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the quality of work done by the nail technicians. In the first comment, the customer praised Kim for doing a wonderful job on both her and her sister's nails. The nails turned out just as they wanted, which suggests that the nail technicians at Deluxe Nails & Spa Place have the skills and expertise to meet customer expectations. Additionally, in the fourth comment, a customer mentioned that the staff were quick and precise, and the lady who did the design was able to effectively replicate a picture that was brought in.
Another strength of the salon is the ability to accommodate customer preferences. In the fourth comment, a customer mentioned that the salon did their best to accommodate her and the nail technician took the time to understand her requests and provide the desired outcome. This suggests that the salon values customer satisfaction and strives to meet their individual needs.
Customer service is also cited as a strength in some of the comments. In the fourth comment, a customer mentioned that Kim was extremely friendly and made the salon experience enjoyable. Additionally, in the sixth comment, a customer described the staff as welcoming and efficient, highlighting their professionalism and friendly demeanor.
However, there are also several weaknesses mentioned by customers. One of the major weaknesses is inconsistency in service quality. In the second comment, a customer mentioned that their nails turned out bad despite paying a high price. This suggests that there may be a lack of consistency in the skills and abilities of the nail technicians. In the third comment, a customer mentioned that they get a different nail technician every time they visit, even though they prefer a particular one. This inconsistency could lead to varying levels of service quality and may contribute to negative customer experiences.
Another weakness mentioned is the rushed nature of the service. In the third comment, a customer mentioned that the nail technicians rush through the service, leading to mistakes such as uneven application of acrylic and gel polish. In the seventh comment, a customer experienced rushed service during their pedicure and manicure, resulting in nails being improperly dried and a hole in the polish. This suggests that there may be a lack of attention to detail and proper technique due to the rushed nature of the service.
Price and additional charges are also cited as weaknesses. In the seventh comment, a customer mentioned that the salon overcharged for services and charged extra for fixing nails and polish removal. This suggests that the pricing may not be fair or transparent, which can negatively impact the overall customer experience.
In summary, Deluxe Nails & Spa Place has strengths such as skilled nail technicians, accommodation of customer preferences, and good customer service. However, there are weaknesses in terms of consistency in service quality, rushed service leading to mistakes, and potentially unfair pricing and additional charges. These weaknesses can impact the overall customer experience and may cause dissatisfaction among customers.
Best TL Reviews
Me and my sister got both our nails done with Kim, she was wonderful and did such a great job on our nails! I got tips added on with sns and a flower design!! My sister got the black ying-Yang nails with gel. Turned out just how we wanted!! Definitely coming back
I payed 90$ for nails and they turned out bad. I didn’t mind to pay the price if they looked like the photo on the right but at the end of it all they turned out To be bad looking the lines were messed up, I asked for square and he gave me “coffin” and they just look really bad in my opinion … I should have just told him to take it all off and not even have paid. The left photo is what I got , no where near the 2nd photo that I showed lol .. I went to them before and they’ve done good but this time it wasn’t good at all and I did have a guy do mine this time but I will never be going back !!! Waste of money.
You get a different nail tech every time you go even though you want one in particular! I've been getting my nails done since I was 14 years old and I'm 33 now and because of them and the terrible service they provide I just decided to say hell with getting them done!! The male tech that sets in the front rushes and cakes the gel polish on and can't get a shape correct or even nails!!! Oh if you get long nails they can't get the acrylic on thick enough on the tip of your nails that you wind up breaking the tip off and you tell them this and they tell you it's because of the shape you pick! No its because you don't apply enough acrylic on the tip of my nails!! I'm only getting coffin shape so why would that be the reason for breakage a day or two later when I'm not doing anything rough with my hands to brake my nails!?!?
I have been going to this nail salon for around 4 years now. I give this nail salon a 5 star review because they truly do their best to accommodate you, I had a wonderful young man do my toes the last time I went in, he did a fabulous job and did exactly what I asked for exactly how I like it. He didn’t rush, took his time, and made sure the quality of his work was up to par, super appreciated!!! I had walked in only to get my nails done, was immediately sat with a woman named Kim, and not only was she extremely friendly, but she worked in such a manor I can’t even begin to explain. I had a dentist appointment at 2 and was worried I wouldn’t have time if I decided to also get my toes done, Kim assured me she would make sure I had plenty of time to make it to my dentist, had my previous set off in less than 5 minutes, helped me pick what color tips I wanted, and we had conversation that meant more than most would at your typical nail salon. She did an amazing job not only with timing, precision, and patience, but a good laugh, great company, and good times!! I will forever highly recommend this nail salon to anyone looking for a consistent place to go.
First time here. The staff was welcoming and very efficient. I came in for a fill and a small design along with reshaping of my nails. The gentleman that did my nails was quick and precise. The lady who did the design was awesome. I took a picture in and she was able to replicate it effectively. Total time spent from in the door to out the door, mind you there were 3 others in front of me, approx 90 mins. No nicks, cuts, lumps or bumps. I will be back ????
Great and wonderdful place! Showed a pic of what i wanted and they made a lil different but it turned out better than the pic! It was quick and painless. Very friendly too. I cant wait to go back and get my nails done again. Excellent for the price you pay
I normally have a great time at this salon, but yesterday the girl that did my nails was rushing through my pedi and mani. My fingers have gel nail polish all over them and there are bumps of wet gel because she rushed the cycles in the Uv light. And she rushed my pedi with the UV light and my toe nail had a wet spot and now there is a hole in the polish because it wasn't dry.
Unprofessional service and overcharged price. Staff are rude and generally don’t care about your nails. They are always somehow in rush so be prepared to get hurt when they are doing ur mani. $55 for fill/in. Nails broke in less than 2 weeks. Always charges a lot of extras for fixing nails polish removals etc. Would never return again. If you want to save your money go to somewhere else.
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Deluxe Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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15. The Grove