Quick Facts About Angel Nails
Angel Nails Place, based on the comments provided, has a mix of strengths and weaknesses. In order to thoroughly analyze the strengths and weaknesses, we will assess the comments one by one.
Comment 1:
Strengths:
- The technician was nice and friendly.
Weaknesses:
- The technician lacked skills in shaping the nails and applying gel polish.
- The gel polish application was sloppy and uneven.
- The technician did not take the customer's feedback seriously and dismissed their concerns.
Comment 2:
Strengths:
- The technician was nice.
Weaknesses:
- The end result of the full set and pedicure was poor; nails snapped off quickly.
- The top coat applied was not smooth and started peeling off the same day.
- The gel pedicure chipped immediately.
- The overall experience was disappointing and did not match the expectations.
Comment 3:
Strengths:
- None mentioned.
Weaknesses:
- Customer service was poor, with a rude and nasty attitude from the woman who attended the reviewer.
- The technician rushed the service and made mistakes, including scratching the reviewer with the drill.
- The reviewer's nails were uneven and not done properly.
Comment 4:
Strengths:
- Mai, the technician, has been highly recommended for gel manicures, regular pedicures, and waxing services.
- Henry, another technician, did a fantastic job when Mai wasn't available.
Weaknesses:
- None mentioned.
Comment 5:
Strengths:
- The reviewer had one of the best experiences in the area after living there for six years.
- Henry, the technician, provided excellent service.
Weaknesses:
- None mentioned.
Comment 6:
Strengths:
- Helen, the nail artist, and the studio were clean.
- The reviewer appreciated the effort and time Helen put into the service.
Weaknesses:
- None mentioned.
Comment 7:
Strengths:
- None mentioned.
Weaknesses:
- The new nail technician hired by Henry did a poor job on both the reviewer and their daughter's feet.
- The technician didn't listen to the customer's concerns and caused pain by cutting the nails too short.
- The calluses and cuticles were not properly removed.
- The owner, Henry, did not address the concerns or apologize for the bad experience.
After analyzing the comments, it is evident that Angel Nails Place has several weaknesses. The key weaknesses are a lack of skilled technicians, poor quality of nail services provided, inconsistent customer service, and a lack of responsiveness to customer feedback. The strengths, on the other hand, are limited to a few instances where technicians were friendly and provided satisfactory service.
Overall, Angel Nails Place needs to address their weaknesses in order to improve customer satisfaction and retain their clientele. This may include providing additional training to their technicians, ensuring consistent quality in nail services, addressing customer complaints in a prompt and professional manner, and fostering a positive and welcoming environment for customers.
Best TL Reviews
It pains me to write this review because my technician was nice, but her skills are lacking. My nails looked HORRIBLE! I knew I was not going to like them when I saw the shape of my nails. I asked for coffin and she give me…I don’t know what. While she was shaping them I tried to describe how to fix it, and she tried her best but she couldn’t get it right. I let it go at the point. It was too late. Then she applies my gel polish and it’s literally the sloppiest application. The gel was uneven at my cuticle and bumpy overall. I told her to fix it and she gave me a long story about how that’s normal. I been getting my nails done every 3 weeks for over 5 years and I NEVER seen such. I am so mad that I paid and tipped her for such a horrible job. I will NEVER set foot into this salon again!
Lovely place. Very nice technician. BUT, terrible end result. Had a full set and a pedicure on Tuesday and by Saturday one had completely snapped off. Today is Monday and yet another snapped clean off at the quick. i should have known something was amiss when she put the top coat on and I went under the lamp only to have it go cloudy within seconds. She pulled my hands out, frantically scraped it off and reapplied another kind of top coat. wasn’t super smooth so i had her do a second coat. That same day the top
coat started peeling off. Pedicure likewise chipped immediately and I got gel which normally lasts weeks and weeks. Very disappointed and should have paid more attention to other reviews. If you want a nice chat, by all means go. But if you want nails done right, go someplace else.
Please do not visit this place, I’m in Dulles for business and decided to come up Tyson’s to get my nails done. I called ahead to make sure they were open, google stated they were open until 9pm. The woman told me at 6:57 it was ok to come, I was 5 mins away at the galleria. I get there to find it is in the mall, no problem however it was a bit difficult to find. The woman called me back approximately 7:07 to ask me where why I?! I explained I couldn’t find the shop and she proceeded to try to explain to me where it was. 7:14 I finally found and walked in the shop, the woman said you hurry we close soon. I told her if that was the case I could come back another time I thought they closed at 9 again which over the phone she told me to come. The lady was very rude, I mean completely nasty. She rushed in my nails I mean terrible, she scratched me with the drill twice to the point I had to say something to her because I could tell she didn’t want to do it. I would’ve prefer her to just say we can’t service you the time was wrong on google. My nails aren’t even the same length nor do they look like they were just done. However to receive the horrible service that I did was absolutely appalling to say they least, she should be embarrassed to have treated someone so rudely. I WILL NEVER VISIT THIS PLACE AGAIN, and neither should you if you know what’s good for you. THE WORST CUSTOMER SERVICE EVER!!!!
I have been going to Mai for over 8 years for gel manicures, regular pedicures and full leg and Brazilian waxing. She is very personable and she does a great job. I find the price very competitive and affordable for the services provided. I would highly recommend Mai to anyone. Henry has also done my nails once when Mai wasn’t available and he did a fantastic job and is also personable.
I am happy that I did not listen to the reviews! Been in the area for 6 years and this is one of the best experiences I have had! Henry is the best and can’t wait to come back!
This place is awful. Extremely disgusting, I felt like if I looked in a corner I would see a cockroach. I just wanted my SNS to be taken off, now I have dents in my nails from the drill and all of my SNS is not even off. My nails were filed unevenly. After leaving, my nails looked like a 5 year old did them, or even worse. Then, I was charged $70!!!!! TERRIBLE! I am so disturbed. Never go here unless you want your natural nails ruined.
Helen was the cleanest nail artist I have ever met and the studio was clean as well. I appreciate her taking her time on me and giving me a nice hand massage with lotion afterwards. Thank you for an exceptional job!
My daughter and I have used this spa for most of a year. Up until the last two visits we were pleased with the service. Then Henry hired a new girl. I had the misfortune to get this girl as Julie was not working that day. I regret that I didn't get the name of the girl that worked on my feet. I have a bad toe nail on my right foot. I tried to explain that the toe was very sensitive. She would not listen. She proceeded to cut the nail way beyond the quick, leaving me in excruciating pain. I yelled she paid no attention. She didn't remove the cuticles or the calluses. My feet were worse than when I went in.
I felt that my experience may have been a fluke and my daughter liked the salon so we returned a second time. This time I asked for Jackie because she had always done an excellent job for my daughter. My daughter didn't recognize the nail technician from hell. The girl roped her in and began the inept job on her feet, cutting the nails below the quick. My daughter screamed please stop, she didn't and continued to cut to the point to where there was little nail left.
We brought our concerns to Henry who just said make an appointment next time. There was no apology or promise to dismiss the sadist.
We paid over $200.00 for our pedicure and left $40.00 in tips as my granddaughter also got a manicure. I add this because I don't understand why Henry would discourage customers like us.
Place Pictures
Angel Nails Info
Amenities
Health & safety
-
Staff wear masks
-
Staff get temperature checks
-
Staff required to disinfect surfaces between visits
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 07:00 PM |
How to go there
Location
Places