Neelam Pacific Market

+1 650-583-5024

492 San Mateo Ave, San Bruno, CA 94066 United States of America

Open Today: -

Quick Facts About Neelam Pacific Market

Strengths: 1) Wide range of products: Neelam Pacific Market Place offers a wide selection of Indian spices, produce, utensils, canned and frozen goods, making it a convenient one-stop-shop for customers looking for Indian ingredients. 2) Convenience: The store has convenient parking at the back, making it accessible for customers who drive. 3) Good selection of fresh produce: Customers appreciate the store's fresh produce, indicating that Neelam Pacific Market Place provides quality fruits and vegetables. 4) Variety of products from the Indian subcontinent: The store is praised for offering a good selection of products from the Indian subcontinent, allowing customers to find traditional ingredients and goods they may not find in other stores. 5) Good prices: Despite some comments about the prices being a bit high, overall customers acknowledge that Neelam Pacific Market Place offers reasonable prices for its products.

Weaknesses: 1) Quality control issues: The store has received criticism for some products, such as lentils with tiny stones, and sweets that are not fresh, pale, and dry. This indicates a potential lack of quality control, which can negatively impact customers' experience and satisfaction. 2) Customer service: The owner/cashier has been described as rude and insulting by multiple customers. Poor customer service can deter customers from returning to the store and give a negative impression of the business. 3) Expiration date accuracy: Some customers claim that the store sells expired items with fake labels that indicate a future expiration date. This raises concerns about the store's integrity and the trustworthiness of its products. 4) Pricing inconsistency: A comment mentions that the prices are not labeled properly, suggesting a lack of clarity or inconsistency in pricing, which can confuse customers and lead to dissatisfaction. 5) Limited selection of fresh products: While the store offers a good selection of dry goods and spices, there are comments suggesting that the selection of fresh produce may be limited. This can be a drawback for customers looking for a broader range of fresh ingredients.

In order to address these weaknesses, Neelam Pacific Market Place should focus on improving its quality control measures, ensuring that products are carefully examined before being sold to customers. Additionally, it is crucial for the owner and employees to prioritize good customer service, treating all customers with respect and addressing their needs and concerns promptly. The accuracy of expiration dates should also be ensured to maintain customers' trust. Clear and consistent pricing should be implemented, and efforts could be made to expand the selection of fresh produce to meet customers' demands. By addressing these weaknesses, Neelam Pacific Market Place has the potential to enhance customer satisfaction, loyalty, and ultimately, business growth.

Best TL Reviews

Glad that there’s an Indian store which carries most of the spices one can ask for but some of the items need to be thoroughly examined. One of the lentils I bought here had tiny stones and had to throw out the entire bag. I would think twice if I were to buy sweets there. They are not the freshest ones. Pretty pale and dry.This was my third time, and each time has been a big disappointment. Maybe some of their other sweets are good, but not the ones I usually buy( Daas)!

I wanted to make some curry and came here for the spices. There are plenty in here, just make sure to check dates. From produce, spices, utensils, canned and frozen goods, this place has a wide range of items to check out.

If I can give a 0 or negative star rating, I would. The owner/cashier is the rudest store owner I have ever come a press. He insulted me by implying I don’t pay my credit card bills. Then he is rude to my toddler. Would avoid this store at all costs. Will never go to this store again. There are better, cleaner, nicer stores out there.

They sell expired stuff with a fake label saying it’s expiring in near future. And the owner seems to be quite mean and rude it feels like he’s insulting you. Definitely not going back there ever again

A bit pricey here and the price is not labeled properly. Convenient parking at the backside.

Good selection of fresh produce, grocery, and Indian utensils.

Really good Indian store prices are a little bit high but you can find everything here

Good selection of products from the Indian subcontinent. Some fresh but most are dry goods.

Me as a Polynesian the perfect store to get Polynesian food make corned beef New Zealand candies you know