Quick Facts About Kim’s Nails and Spa
Kim's Nails and Spa place has received both positive and negative feedback from customers. In order to understand the strengths and weaknesses of the salon, let's analyze the comments provided.
Starting with the strengths, it is evident that Kim's Nails and Spa has several positive aspects that customers appreciate. One customer mentioned that they had trouble finding a good nail salon previously, but Kim's was the best they had found. This indicates that the salon excels compared to other options in the area. Additionally, the customer mentioned that their previous salon had made mistakes with their nails, but Kim's was able to rectify the issue without needing to apply a new set. This highlights the skill and expertise of the nail technicians at Kim's.
The customer also complimented the cleanliness of the salon, stating that their nails were cleaned up nicely without any cuts on their skin. This emphasizes the attention to detail and hygiene practices followed by the staff. Another positive point mentioned was that the nail artist took his time and showed care when doing their nails, displaying a passion for the job. This personal touch can contribute to a positive customer experience and build loyalty.
Furthermore, the customer mentioned that the pricing at Kim's was great. This indicates that the salon offers competitive prices, which can be a strong selling point for potential customers.
Moving on to the weaknesses, one customer expressed dissatisfaction with their experience at Kim's Nails and Spa. They specifically mentioned that they had been receiving aggressive treatment from one particular nail technician, resulting in cuts and bleeding. Moreover, the customer claimed that their complaints were ignored and they were not offered any compensation for the poor service. This suggests a lack of effective customer service and a failure to address and rectify customer grievances. Such negative experiences can have a significant impact on the reputation of the salon and deter potential customers from visiting.
Despite this negative feedback, it is important to note that other customers had positive experiences with their manicures and pedicures. Some even expressed their intention to return to the salon. This indicates that the quality of service may vary depending on the individual technician providing the service. It is crucial for the management of Kim's Nails and Spa to address any inconsistency in service quality and ensure that all technicians adhere to the same standards of professionalism and customer care.
Based on the comments provided, the strengths of Kim's Nails and Spa include a skilled and passionate nail artist, attention to detail in nail cleaning, competitive pricing, a wide variety of colors, patient staff, and a relaxing atmosphere. Conversely, the weaknesses include inconsistent service quality, inadequate customer service when addressing complaints, and the potential for aggressive treatment by certain technicians.
In conclusion, Kim's Nails and Spa place has its strengths in terms of skilled technicians, competitive prices, and attention to detail. However, the salon needs to address the issue of inconsistent service quality and improve their customer service in order to provide a consistently positive experience for all customers.
Best TL Reviews
I’ll definitely be coming back! I’ve had trouble finding a good nail salon and this one is the best! The one i previously went to made some of my nails flat when you look from the side but they were able to fix them without putting on a new set. They also cleaned up my nails nice without any cuts on my skin (which the other place had done too). My nail artist took his time and showed care when doing my nails. He definitely is passionate about doing nails! He also cleaned up underneath my nails, which I’ve also never had someone do. Seems like I’ve found a hidden gem here.pricing was also great.
I got my nails done in a very lovely color. They have a really good variety and were patient when I changed my mind on the color. I can’t wait to come again!
I went on a Sunday as a walk in for a manicure and pedicure, and was taken care of pretty quickly. The pedicure was very relaxing and well priced.
Technicians were nice and polite, took there time listened to what I wanted and needed done to my nails. Atmosphere was calm and relaxing.
I used to go to Kim’s quite frequently but recently I have been getting a gentleman who is extremely aggressive with my manicure and I always seem to leave with cuts around my nails. I gave them the benefit of the doubt and continued going there, but this last time he truly TORE up my nails. He made me bleed in four separate places on my hands and after I indicated that he’d hurt me, I was ignored, and he continued being painfully aggressive with my manicure. My nails hurt for WEEKS. I was offered no form of verbal or physical compensation for this and ended up paying 50 dollars for a hack job. I will not be returning and do not recommend.
My fiancé got a manicure and really likes the final product! We’ll definitely be back!
I got a basic pedicure and the guy was so kind and attentive. They washed my feet and gave me a good massage. This is my first time here and I will definitely be back.
Love this salon. They are always kind and professional and go out of their way to give the very best service. My favorite place to relax and get a pretty pedicure!
Kim’s Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places