Quick Facts About GLASS NAILS & SPA
Overall, the comments about GLASS NAILS & SPA place highlight several strengths and weaknesses of the establishment.
Starting with the strengths, the customer service at GLASS NAILS & SPA receives consistent praise. One customer mentioned that despite the owner having a sick baby and a busy workday, they still provided outstanding service in a timely manner. The staff at the salon is specific about their work and ensures customer satisfaction. Another customer also appreciated how the staff showed them the nail polish color on their nails before applying it, demonstrating attention to detail and a desire to meet the customer's preferences. The personalized service and friendly atmosphere are also highlighted, with customers noting that the staff remembers them by name and that all the technicians provide excellent results regardless of who is available. The shop is also commended for adhering to COVID-19 health regulations, providing customers with a safe environment.
The quality of the nail work is also praised in the comments, with customers expressing satisfaction with the stunning and beautiful results. One customer particularly emphasized the perfect job done on their nails, stating that they would not change anything about their nails and felt beautiful and glamorous as a result. The affordability of the salon's services and its convenient location are also mentioned as positive aspects.
However, there are also a few weaknesses mentioned in the comments. One customer expressed dissatisfaction with the nail work they received, stating that the technician performed the dip application before the manicure, which according to their experience in the industry, is not the correct order. They mention that the technician may not pay attention to detail or may be rushing to finish work. Nevertheless, despite this issue, the customer still plans to return and gives the salon a four-star rating overall due to the affordable price and other positive factors.
Another comment brings up a negative experience with the cashier, who allegedly tried to charge the customer for a service they did not order. This incident is described as "sketchy," and the customer states that they will not return to the salon as a result.
Lastly, there is a comment praising GLASS NAILS & SPA and dismissing negative reviews as coming from "dirty competitors." While this comment does not provide specific strengths or weaknesses, it highlights the loyalty and love that some customers have for the establishment.
In summary, the strengths of GLASS NAILS & SPA include outstanding customer service, consistent quality of nail work, friendliness of the staff, adherence to COVID-19 regulations, affordability, and convenient location. The weaknesses that emerged from the comments include potential issues with attention to detail and an incident involving a cashier attempting to charge for an unrequested service.
Best TL Reviews
The customer service here is outstanding. I went in on a day that their baby was sick and they had to take him to the urgent care on one of their busiest work days of the week (a Friday) and they still managed to take care of me in a timely manner and did an amazing job on the flower design on my nails. They are very specific about the job they do and want to make sure the customer is satisfied. I also Loved that they showed me the nail polish color on my nails and made sure I liked it before just applying it to all my nails. Amongst their setbacks and hectic morning they still put the customer first. So impressed and I will be going back and recommending this place.
I am veryyy picky about my nails and let me just say...they are stunning! Absolutely beautiful, perfect. Lili (I apologize if that isn’t the correct spelling) did a WONDERFUL job! There is nothing and I mean NOTHING I would change about my nails. I am a very very happy girl. Thank you all so much for making me feel so beautiful and glamorous! ❤️
Super friendly here. They always remember me by name which is super nice. My nails always come out amazing no matter which tech is available. They’re not usually very busy, but definitely worth waiting for if they can’t see you right away.
They never disappoint me. My #1 nail salon. Great staff and amazing service!
Super friendly staff! They practice the correct COVID-19 health regulations, which is comforting. I’m not 100% satisfied with the work that was performed on my nails (zoom in the pictures.) I got dip nails with a manicure. For some reason, he did the dip application before the manicure. I have over 9 years of experience working as an esthetician in a spa. Nail services have never been done that way. He might’ve just been ready to get off of work or doesn’t pay much attention to deal, who knows?
However, the price was very affordable, the location was super convenient, and I see myself going back to this nail salon. I’ll try to get a different nail technician next time. Overall, I give this place a 4 star rating because of all of the great things I listed above!
Kenny did a fantastic job... I think he was a little surprised at the amount of colors I needed ???? but I'll be back for less extensive nails soon. The price was great too, especially considering how long it took ???? thanks Kenny!
Bad reviews must be from a dirty competitor. We drive hours every month to get our pedicures here. These are the most loving, hardworking people I've ever met. No matter who you get, you're going to get great service. Not to mention, the prices are so low. We absolutely love this shop and hope they have continued success, because it is so well deserved. ❤
My husband had bought me a gift certificate to this place, some place different than I normally go. Walked in told them what I had. They seated me quickly, very appreciated, I picked my color and away he went. My technician was great, it’s what the cashier girl tried to do after saying I got a service that I didn’t order. Very sketchy. I will NOT go back. Don’t like being tricked out of my money.
Place Pictures
GLASS NAILS & SPA Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Amenities
-
Wi-Fi
Planning
-
Appointments recommended
Payments
-
Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places