Quick Facts About Envy Nails & Spa
Envy Nails & Spa has received mostly positive comments, highlighting its strengths such as friendly and professional service, talented technicians, and attention to detail. However, there are also some weaknesses mentioned, including issues with cleanliness, unprofessional behavior from staff, and the durability of the gel used.
One of the major strengths of Envy Nails & Spa is the friendly and professional service provided. Customers have described the staff as smiling, accommodating, sweet, and patient. These characteristics contribute to creating a welcoming and enjoyable atmosphere for customers. Additionally, the technicians are praised for their talent and attention to detail. Comments mention specific technicians like Jenny and Windy, indicating that the staff is well-regarded and has a good level of expertise. Providing reasonable service rates is also seen as a strength, as it allows customers to have a positive experience without breaking the bank.
The salon's ability to handle customers with children is another strength mentioned in the comments. As one customer notes, Envy Nails & Spa is accommodating with little ones, indicating that they have a child-friendly environment. This can be an important consideration for parents who want to have their nails done while also ensuring their children are comfortable and taken care of.
However, some weaknesses have been identified in customer comments. One customer had a negative experience due to the lack of cleanliness in the salon. They mentioned that the pedicure basin was not properly sanitized, with toenails floating in the water. This reflects poorly on the salon's hygiene practices and raises concerns about the potential spread of infections. Another customer mentioned a similar issue with improperly sanitized tools, which eventually led to the development of a nail fungus. These hygiene shortcomings are serious weaknesses that need to be addressed by the salon.
In terms of customer service, there were negative experiences mentioned as well. One customer expressed their disappointment with the owner's behavior during their pedicure. The customer reported that when they expressed discomfort, the owner snickered with another staff member in their native language and continued to cause them pain intentionally. This unprofessional behavior and lack of respect left a negative impression on the customer.
Furthermore, the durability of the gel used at Envy Nails & Spa seems to be a weakness, according to one comment. The customer stated that the gel polish started chipping after only two days, which is an incredibly short lifespan for a gel manicure. The use of an unknown brand of gel also raises questions about the salon's commitment to quality products.
In summary, Envy Nails & Spa has strengths in terms of friendly and professional service, talented technicians, attention to detail, and accommodating customers with children. However, weaknesses have been pointed out regarding cleanliness issues, unprofessional behavior from staff, and the durability and quality of the gel used. Addressing these weaknesses is crucial for maintaining a positive reputation and ensuring customer satisfaction at Envy Nails & Spa.
Best TL Reviews
OMG! -- SEE PHOTOS! -- (My Lovely and Beautiful Hands) ASK For JENNY, (AVAILABLE SUNDAYS) She took her precious time and made me a Happy Customer! -- (Friendly, Smiling, Professional, Reasonable Service Rates!) ... TELL THEM LENORA LOVE SENT YOU!
Second time here Amy did my nails this time for my bday and I’d like to say she killed it all I pick was the color and brought my own chrome dust. Told I needed bday nails and my nails r in her hands. Loved them.
Great place, I got my nails done and my girls got theirs. Look at these cute tiny toes! Very accommodating with little ones. Will def be back.
I went here for a gel mani and pedi. They didn’t sanitize the basin before my pedicure or use a protective covering. There were toenails floating in the water when she told me to put my feet in. I told her that it wasn’t clean and she let the water drain and rinsed it with hot water and spayed something in the basin. Anybody in the beauty or healthcare industry knows that in order for something to be sanitized properly, it must be properly cleaned. Stupidly, I let her proceed with the pedicure where she used unsanitized tools to do my pedicure. Fast forward to three weeks later, I go to do a gel pedicure again at my usual salon and when the polish was removed my toe nail was green. I have a fungus under my toe nail and now need to see a podiatrist. This place is also super expensive and not worth the price. It’s dirty and disgusting!
Windy is super sweet, patient and talented!! The other techs are fantastic as well, but I’m loyal to Windy.????
I got a pedicure and the owner did my nails. At one point she was working on an ingrown nail and I told her what she was doing with the nail tool hurt me. She stopped and kinda snickered with the nail tech beside her and said something in her native language, but didn't apologize. Throughout the rest of the pedicure it was like she was intentionally trying to hurt me, like putting the hot towel on my legs despite me saying it was a bit too hot. I will look for a black-owned salon that will treat me with respect from now on.
They really pay attention to detail. Windy did a great job! Super impressed and fair prices
Nail tech did a great job they looked beautiful for 2 days. Then the gel started to chip right away. Ive never herd or seen the brand of gel she used.
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