Queen Nail & Spa

+1 805-348-1975

321 Town Center E W, Santa Maria, CA 93458 United States of America

Open Today: -

Quick Facts About Queen Nail & Spa

Queen Nail & Spa has received a mix of positive and negative comments, highlighting both strengths and weaknesses of the establishment. It is important to consider these comments and their implications in order to gain a clear understanding of the strengths and weaknesses of Queen Nail & Spa.

One common strength that customers have praised is the quality of service. Many customers mentioned that they received great service and were satisfied with the final outcome of their nails. They appreciated that the staff listened to their requests and were able to recreate the desired designs accurately. The positive feedback also mentioned specific staff members, such as Cindy and Kim, who were praised for their skills and creativity. These positive experiences indicate that there are skilled and talented nail technicians at Queen Nail & Spa.

Another strength of Queen Nail & Spa is their ability to offer additional services beyond nail care. One customer mentioned that they had a great experience with eyebrow waxing at the salon. Their daughter also enjoyed getting her nails done by Kim, who was described as creative and capable of replicating designs found online. This suggests that Queen Nail & Spa has a diverse range of options for customers looking for different beauty services.

However, there are several weaknesses that have been raised by customers, which may hinder their overall experience at Queen Nail & Spa. One commonly mentioned issue is the wait time. While some customers mentioned that the wait was worth it, others felt that it was too long, which could be frustrating.

Another weakness that has been highlighted is inconsistency in pricing. One customer mentioned that they and their mother paid different amounts for the same service, which they considered to be unfair. Inconsistent pricing can lead to customer dissatisfaction and a sense of unfairness. Therefore, Queen Nail & Spa should address this issue to ensure transparency and fairness in their pricing structure.

A significant weakness of Queen Nail & Spa is the lack of professionalism displayed by some staff members. Multiple customers mentioned that they felt rushed and that the nail technicians did not take their time or display attention to detail. One customer stated that their nails looked crooked and had the appearance of "chicken feet," indicating a lack of precise and careful work. Another customer even had a negative experience with eyebrow waxing, with the lady ruining their eyebrows by making them too thin. These experiences point to a need for improvement in the professionalism and attention to detail of certain staff members at Queen Nail & Spa.

Hygiene is another area of concern raised by customers. One customer mentioned that their cuticle was bleeding after the service, suggesting that proper hygiene procedures may not have been followed. Additionally, the presence of polish on the skin indicates a lack of precision during the nail application process. Maintaining a clean and hygienic environment is crucial for any salon, and Queen Nail & Spa should address these concerns to ensure customer satisfaction and safety.

In conclusion, Queen Nail & Spa has strengths in terms of skilled staff members who provide good service and deliver aesthetically pleasing results. The salon also offers a range of additional services beyond nail care. However, there are several weaknesses that need to be addressed, such as long wait times, inconsistent pricing, lack of professionalism, and hygiene concerns. By addressing these weaknesses, Queen Nail & Spa can improve the overall experience for their customers and establish a reputation for high-quality and reliable services.

Best TL Reviews

i had great service! the wait was a bit long but it was worth it!! 100%!!! i showed her a picture of what i wanted and, she got it right on the same colors and design!! i love them so much!! she was in a bit of a rush but overall they came out great!!! they were i bit unstable they started to like bend a bit less than a hour after almost like they were gonna fall off but, there great now!!

1st - my nails

2nd - inspo picture from pinterest

Cindy was my nail lady today and she was an absolute sweet heart. She was good at listening and knocked out full arcyic nails in less than an hour with nail art. Absolutely amazing!! Thank you Cindy <3

I’ve been a customer for quite some time and now there is new people before they charged good price for small nails and I went back for small nails charge me 50 and my mom the same came out to 100 that’s ridiculous

Went on Sunday to get acrylic full set and the guy that did it was super rushed and looked like he didn’t know what he was doing, well on Tuesday two of my nails fell off only the tip so I went to get them fixed and the next day fell off again! Won’t be coming back lesson learned!

This is the place???? to go for eyebrow wax,they are great at it. My daughter???? gets her nails???? done here and she loves going with Kim.Shes the best???? and shes very creative???? does really cute designs???? on the nails????.My daughter???? always looks at ????designs on line and she'll save???? the one she likes and shows it to kim and Kim will do it exactly???? like it or even better????????

Do not waste your money here! I told the lady I wanted my eyebrows cleaned up and she ruined them!! She made them so thin, one of my brows is thinner than the other one! Do not recommend to anyone at all.

Paid $45 to have my hands look like chicken feet. My nails were crooked. She was very unprofessional. Didnt take her time as it seemed to me she didnt care and just wanted to finish to get the next customer. Disappointed in Kim.

I gave this place 3 different tries with different people, I really wanted to like this place since it's walking distance from my house. Today being the 3rd and last time I go there, I was hurried to pick a color when there was no one waiting, I ended getting one color when I wanted 2 different colors. At the end of the process, one of my cuticles was bleeding, I have some shiny nails and some are not, there is also polish on my skin. I'm sad this didn't work out. If anyone knows of a good place around please let me know.