CK Nails & Spa

+1 228-314-3606

15520 Daniel Blvd suite c, Gulfport, MS 39503 United States of America

Open Today: -

Quick Facts About CK Nails & Spa

CK Nails & Spa has both strengths and weaknesses based on the comments provided. Some of the strengths include a friendly atmosphere and nail technicians, positive experiences with specific nail technicians, and excellent customer service. On the other hand, some of the weaknesses include unsatisfactory nail services, inconsistent quality of work, communication issues, and unprofessional behavior.

One of the strengths of CK Nails & Spa, as mentioned in one of the comments, is the friendly atmosphere and nail technicians. Customers appreciate the welcoming environment and the friendly nature of the staff. This creates a positive experience and makes customers feel comfortable during their visit.

Another strength highlighted in one of the comments is the positive experience with specific nail technicians. The customer mentioned being satisfied with their nails in past visits and appreciates the patience and gentleness of the nail technician. This shows that the salon has some skilled and talented technicians who can meet the expectations of customers.

Additionally, CK Nails & Spa receives praise for its customer service. Customers appreciate the professionalism and kindness displayed by the staff. The comment mentions that the staff members were accommodating and made the customer's experience enjoyable. Good customer service can enhance the overall experience and create loyal customers.

Despite these strengths, there are several weaknesses that were mentioned in the comments. One common complaint is about the inconsistency in the quality of nail services. Commenters mention issues such as having blotchy or uneven nails, bulky nails, and nails not turning out as expected. These comments suggest that the salon may lack consistency in delivering high-quality nail services.

Another recurring issue is poor communication. Some customers complained about not receiving the desired nail length or not being asked about their preferred colors. Lack of communication can lead to misunderstandings and unsatisfactory results, as seen in the comments.

A couple of comments also pointed out unprofessional behavior. One customer mentioned being refused service because she had her eyebrows done before her nails by a different technician. This incident reflects a lack of flexibility and a failure to accommodate the customer's request. Another customer mentioned encountering a rude and incompetent nail technician who refused to do nail art on regular polish. Instances like these can damage the reputation of CK Nails & Spa and deter potential customers.

Furthermore, there were complaints about damage to the cuticles and charging additional fees without proper communication. These issues indicate a lack of attention to detail and transparency when it comes to pricing and service delivery.

Overall, CK Nails & Spa has some strengths such as a friendly atmosphere, skilled technicians, and positive customer experiences. However, the salon also has weaknesses including inconsistent quality of work, communication issues, and unprofessional behavior. To improve, the salon should focus on enhancing the consistency and quality of nail services, improving communication with customers, and ensuring all staff members uphold professionalism.

Best TL Reviews

So this was my first experience here. I give 2 stars for the friendly atmosphere and friendly nail techs, but however I am not satisfied with this gel set. The polish that was used is the “mood changing” color, which would sit as the color white without attempting to change the color (pink). The nail tech did 2 coats of white…and it still gave a blotchy like appearance. Not a true white. I feel that if 3 coats would’ve been done could this have been prevented. Also, when she used the clippers to ask what length I would like she cut the nail how I preferred, then went and cut all the others and came back and cut the original down shorter. I asked for a little bit of a longer length than given. I’m sad to say I will not be back here as I feel that i’ve wasted my time and money. Not to mention both of my thumb nails are crooked.

We moved here 2 years ago and I needed a nail tech since I left mine back in Texas. Well let me say Kenny is my go to! I also recently went to do my eyelashes for the first time and Cindy is awesome!! Love love love them and will be a forever customer as long as the military keeps us here!

I have been coming here for a few months and I’m usually satisfied with my nails, but today, on my birthday, I’m so unhappy with how my nails turned out. They are bulky and uneven, and he didn’t even attempt to clean them up to make it look nicer. I even asked him “are you finished?” and he said yes. Save your money and go somewhere else.

I know my nails aren’t always the easiest because I have a bad habit of biting them however John not only was patient & gentle he also made time for me on a busy Saturday. Im so thankful for them for making my experience so enjoyable. Their customer service is wonderful! Also Jay was awesome when I called to see about scheduling. They’re all so professional, provide great quality service and kind. 10/10 would recommend to anyone.

These pics are from 2 years ago, I believe when I gave them a good review

EDIT: Just came back after being away and NOW all of a sudden they CAN'T do design on OPI nail polish. It's more like lazy and won't. Lost my business forever. I went across the street to Tips n Toes with WET nails and they did beautiful nail designs. The guy at CK was rude and obviously incompetent. I been getting my nails done for over 25 years and this was 1st (and last) time someone told me they can't do nailart on regular polish.

I TRIED TO use this business. Me and my younger sister wanted pedicures.. but after sitting in a chair for over an hour with absolutely no communication, no water was even drawn for our foot baths, no color pallet was given to pick any color or anything… we literally sat in massage chairs for an hour I know then, got up and left. ????????????

I scheduled an appointment with John my regular Tech. He refused service to me, because I had my eyebrows done before he did my nails (previously). He told me that I could not have service done at the same time as my schedule appointment. Mind you they were slow and she was available to do my brows. So for this appointment on 2-3-23 when I arrived he would not service me. He does not do eyebrows. Stupid but, I guess I must find someone else.

If I could leave a negative stars I would! Did a terrible job on a full set ombre so I asked if he was done with them because it looked nothing like the picture. He then decided to grind off the darker color and damage every cuticle in the process. In the end charged me 60.00 for them. Also they charge 5.00 to shape coffin never told me and I've never had a shop do that! Don't go don't do it. Also Cindy the "owner" did nothing to resolve the issue. She runs a terrible hack shop!! NEVER going back!!! You can see cuts and red cuticles every finger!