TJ Nails Spa

+1 310-764-0269

11337 Long Beach Blvd, Lynwood, CA 90262 United States of America

Open Today: -

Quick Facts About TJ Nails Spa

TJ Nails Spa has a number of strengths and weaknesses based on the comments provided. It is important to consider these opinions in order to gain a comprehensive understanding of the establishment.

One of the strengths mentioned is the good job done by the nail technician named Sonny. Despite the rude behavior of other employees, he tried his best to make the customer feel comfortable and provided excellent service. This indicates that there are skilled employees at the spa who can provide satisfactory outcomes when it comes to nail services.

Among the weaknesses mentioned, the most prominent one is the rude and unprofessional behavior of the staff. Multiple customers have complained about the employees being disrespectful and providing bad service. This can be a major deterrent for potential customers who value good customer service and expect to be treated with respect.

Another weakness highlighted by customers is the lack of attention to personal preferences. Several customers have mentioned that the employees do not respect the customer's taste and design the nails the way they want, leading to dissatisfaction. This shows a lack of customization and a disregard for meeting the individual needs of customers.

Hygiene is also a major concern at TJ Nails Spa. Customers have mentioned that the tools are not properly sterilized, and the employees do not change their gloves after applying oil on customers' feet. This lack of attention to hygiene can be a major turn-off for customers who prioritize cleanliness and expect a safe environment for nail services.

In terms of efficiency, customers have commented on the speed at which the employees work. While some appreciate the quick service, others have mentioned that it leads to sloppy work. This indicates a lack of attention to detail and can result in unsatisfactory outcomes for customers.

In addition, there have been complaints about the management at TJ Nails Spa. One customer mentioned that the manager hung up on them after a dispute over payment, demonstrating poor customer service skills. This negative experience with management can have a negative impact on the overall reputation of the establishment.

Lastly, the overall cleanliness of the spa has been mentioned as a weakness. Customers have mentioned dirty floors and the use of buckets for pedicures, which are considered unhygienic. This lack of cleanliness can create a negative impression and discourage potential customers from visiting the spa.

In conclusion, TJ Nails Spa has both strengths and weaknesses based on the comments provided. While there are skilled employees who provide good service, the overall experience can be marred by rude behavior, a lack of attention to personal preferences, hygiene issues, and poor management. These weaknesses need to be addressed in order to improve the overall customer experience and reputation of the establishment.

Best TL Reviews

I use to like this shop. But the last few times I've came here the ladies have become rude!! When I walked in the guy in the front asks what service I wanted. I said a fill and pedicure. He sits me in a chair, and as I sit there's a nice gentleman sitting there waiting to do my nails. I asked for water for my feet but was told had to wait on the lady. Three other ladies walk in and they admittedly serviced. I asked what happened to my feet? I was told after they finished with the other ladies who walked in after me. What??? No Sir.... Won't be getting my money!!! Too many nail shop to have to deal with bad service and nasty attitudes. Sonny who did my nails did an excellent job and did his best to make me feel comfortable and apologized for his rude co workers.

Although it wasn't your fault Sonny I won't be back!!! These are the ladies who were very rude and unprofessional picture.

This Nail place isn't what it usto be one person can really do nails(16) All the other woman want to design your nails how they want and don't respect the person's taste who's paying for the work & catch additude when calling out the mistakes they do & also do the work fast and sloppy to get more ppl in I also got a pedi & my feet itch because they used a cheese grinder for dead skin I was shook. Never Again!!!

The “manager” hung up on me after I demanded my $10 back. Never going there again and sticking to a nail shop close to my home. I gave him exactly $35 and he’s saying I only gave him $25. 0 stars if I could

My mom & i came here just for a gel removal, it was super quick but we noticed they don’t sterilize anything. When the lady went to get the drill machine, it was behind one of the massage chairs on the floor.The same drill that was used for my mom was used on me as well. None of the workers change their gloves after rubbing oil on peoples feet. Everything looks rushed in there.

Horrible worker. Peter was the only one who did good nails and now he is gone smh the gossip and poor work is too much, not going anymore

omg I walked because it was an emergency had to get my pedi done quick. omg so dirty in here so ghetto. I couldn't believe it. they use buckets to do your pedi horrible. the floor is soooo dirty. DO NOT COME HERE!

Horrible lugar …las peores uñas acrílicas q puedas encontrar …no tienen el personal calificado todo lo hacen a las carreras pude notar q no esterilizan los instrumentos de trabajo si pagan con tarjeta asegúrense de lo q le cobraron.‘

Got a gel pedicure & manicure $57, worst mani pedi ever not because of the price just the way my nails looked and they took about a hour and a half.