Quick Facts About Country Hearth Inn & Suites Dawson
Strengths:
1. Friendly and attentive manager: Several comments mention the manager being welcoming and treating guests like family. This creates a positive and comfortable atmosphere for guests.
2. Adequate room amenities: The rooms are described as big, and some comments mention having a desk and a lazy boy chair, which is helpful for those who need to work or relax in their rooms.
3. Quiet environment: One guest mentions that the hotel is very quiet, allowing for a peaceful stay.
4. Good breakfast options: One comment praises the breakfast, mentioning a variety of options such as waffles, cereals, bread, jam, butter, coffee, milk, and orange juice.
Weaknesses:
1. Poor housekeeping: Multiple comments mention cleanliness issues, such as dirty showers, roaches, and trash on the floors. This indicates a lack of attention to cleanliness and highlights the need for improved housekeeping services.
2. Unpleasant odors: Some comments mention foul smells in the rooms, including a description of the room smelling like an "alcoholic homeless man's breath." This suggests a lack of proper cleaning and maintenance.
3. Outdated and worn-out facilities: Guests complain about old and worn-out amenities, including small and uncomfortable bathtubs, small TVs, and outdated sheets and curtains. This indicates a need for renovations and updates to provide a more comfortable and contemporary environment.
4. Inconsistent customer service: While some guests praise the manager's attentiveness, other comments mention difficulty reaching the hotel to cancel reservations and feeling taken advantage of. These negative experiences suggest a lack of consistent customer service and communication.
In summary, Country Hearth Inn & Suites Dawson Place has strengths in its friendly manager, adequate room amenities, quiet environment, and good breakfast options. However, the hotel suffers from weaknesses in poor housekeeping, unpleasant odors, outdated facilities, and inconsistent customer service. These areas need improvement to provide a satisfactory experience for guests.
Best TL Reviews
Uh, yeah. The housekeeping here must suck. The bathtub was NAAASSSTY! Brown stuff all over the walls of the shower. (see photos) Personally, I haven't found any roaches or bed bugs. That's always a plus. I'm on a cross country road trip. We came in after midnight, local time. I stood there waiting for someone for 15 minutes. The little bell out of my reach. Finally, a very abrasive man questions me very loudly about pets and when I tell him that we didn't travel with any pets, he says, "I better not find out you have pets." So he threatened me! Or what, sir? I don't make habits of lying. The only plus side to this room is that it allows smoking. I am a smoker of cigarettes and a medical card holder, so I am happy about this because it's cold outside. Check your room before you commit!
Room was big, bed was ok. When I got up in the morning I shook my pants and 3 roaches came out. Saw more on the TV and more on the chair where my stuff was. Room stuck of bad air freshener and pot. The floor had an oily feel to it. If I hadn't needed sleep from a 5 day truck drive, I would have left. Won't be back. The only good thing - good coffee in the morning.
Well, if you're like spending ur dime in a motel, but would like to pay for a hotel, this is your kinda place. Its an old building, well lit and brightly painted. However, when u park and look closely, you'll find scenes of dirty mops hanging from palm tree branches, floors strewn with enormous malfuntioning ac units, and a carpetted 1st floor thats coliur must have faded since desert storm, but still pushed into use. We did the blunder of getting a jet jacuzzi room. The tub was small and uncomfortably oval. The TV was a small set that one had to cringe while looking at. The fridge and microwave, while being operational, added to the spoils of a momentous decade. While the room was enormous, the bathroom seemed to be horribly shrunk at one corner. Room service does not make beds or provide garbage bags, if you plan to stay for more than a night. The reception seems to be the most guarded with cameras focussed on the foyer at the entrance amd inside. We were charged extra for breakfast inclusion, so breakfast was (drumroll please) 4 different types of cereal, cold milk and coffee. Even the juice dispensing machine seemed to be out of order indefinitely. The only thing endearing to us were the pups that the owner's family had at the desk. The pool seemed unkempt, so didn't bother asking. The bedspread stank and the floor had a hole where an attempt was made to cover up as much. A farcry from the hospitality we received from their Toccoa property in the middle of covid, i might add). If you're trying to save up and bother about value for koney, try the motel down the road, than this dump at dawson.
Absolutely the worst hotel I’ve stepped foot in. The lady at front desk kept hounding me over and over about having a dog even tho I said a good 12 times I don’t own a dog! she wanted me to pay that $15 pet fee so bad ???? the room smelled like an alcoholic homeless mans breath, floors had literal trash all over them, sheets were definitely not cleaned. Obvious dust all over everything. Cigarette burns on the bathtub, shower curtain looked like it it’d been hanging there for 4 score and 7 years, there’s were burn holes in the blanket that covered the dirty sheets. I instanly got a refund.
YOU’VE BEEN WARNED!
Do NOT Call to make reservations unless you are 100% sure you will be staying. They are hard to get a hold of to Cancel reservation and you will be charged.
Also ignore any rebuttals to this comment. They are not sorry. They are taking advantage with full knowledge.
It nice nasty. If that makes any sense. If it was a lot resort for a place to sleep then here you go. The bed is stiff and pillows are small. And could use a real good dusting and deep cleaning. And updated sheets and curtains.
The campus and room was very clean and the room included a desk and a lazy boy chair so my girlfriend and I was able to get some work done comfortably just in time to cuddle and watch TV before falling asleep. My visit was very comfortable. Although the matress was a bit firm, it wasn't too bad.
Well, as soon as I walked in the Hotel, the manager was so nice. He treated me like I was family. This is the kind of hotel I would like to stay in. Loved the room. There was absolute quietness. If I just called the front desk the manager would be there in a quick second. That's how much he cared about our stay. He wanted us to be comfortable and feel like we were home away from home. The breakfast was mind blowing. They had waffles, variety of cereals in a bowl, 3 diff. types of bread, jam, butter, coffee, milk, dispenser of frosted flakes and cheerios, & orange juice. I am definetly going to stay here again.