Fx Nails

+1 407-677-5803

3920 N Dean Rd #200, Orlando, FL 32817 United States of America

Open Today: -

Quick Facts About Fx Nails

Fx Nails Place received a variety of comments, both positive and negative, which provide insight into the strengths and weaknesses of the salon. Analyzing the comments, we can identify the following strengths and weaknesses of Fx Nails Place:

Strengths: 1. Excellent Nail Technicians: Sarah, Mary, and Lisa received praise for their excellent nail job, attention to detail, and great customer service. They took their time and ensured the customers were comfortable and satisfied with their nails. 2. Polite and Welcoming Staff: Several customers mentioned that the staff at Fx Nails Place were polite, friendly, and made them feel welcome. This positive attitude contributed to a pleasant overall experience. 3. Fair Pricing: Fx Nails Place was commended for having fair pricing. Customers appreciated that they were not overcharged for their services. 4. Skilled Nail Technician: Linda was specifically mentioned as being skilled and able to transform customers' nails, leaving them looking new and in a nice shape. 5. Sanitization Practices: While cleanliness standards could be improved overall, customers mentioned that Fx Nails Place did sanitize their tools and took precautions with the pedicure tubs, which is important for maintaining a hygienic environment.

Weaknesses: 1. Rude and Unprofessional Owner: Multiple comments criticized the owner of Fx Nails Place for being rude, disrespectful, and unprofessional. One customer even mentioned that they were told to shut up when they complained about their nails. This behavior reflects poorly on the salon and can contribute to an unfavorable customer experience. 2. Inconsistent Nail Technicians: While some customers had positive experiences with specific nail technicians, others had negative experiences with different technicians. This suggests a lack of consistency in the quality of service provided by the salon. 3. Chipping Polish: One customer mentioned that their nail polish started chipping the day after their visit. This indicates a possible issue with the durability of the nail polish used by Fx Nails Place, affecting the longevity of the manicure. 4. Lack of Knowledge and Customer Service: A customer complained about the lack of knowledge of nails and poor customer service at Fx Nails Place. This suggests that some employees may not have the necessary expertise and training to provide a satisfactory experience. 5. Unprofessional Behavior and Customer Service: In one instance, a customer expressed disappointment due to the nail technician watching a video on her phone during the pedicure and displaying unprofessional behavior. This lack of attention and care can significantly impact the customer's experience.

In conclusion, Fx Nails Place has both strengths and weaknesses. Positive aspects include excellent nail technicians, polite and welcoming staff, fair pricing, skilled nail technicians, and some sanitization practices. However, weaknesses such as a rude and unprofessional owner, inconsistency in service quality, chipping polish, lack of knowledge and customer service, and occasional unprofessional behavior and customer service need to be addressed. These weaknesses negatively impact the overall customer experience and should be areas of improvement for Fx Nails Place.

Best TL Reviews

Horrible place. The owner is rude & very unprofessional!!! I spent over $100 & the very next day all of my polish was chipping off my fingers. Went back to get them fixed. The girl who was doing my nails was huffing & puffing while she was doing my nails. She stopped doing my nails & I had to finish my nails. The owner told me that someone else would do them & had me waiting for over 10min, I look over over & the employees are doing each others nails!!!! On top of that the owner told me to shut up after I started complaining. She didn’t even offer a refund or anything. Entitled, no respect, disrespectful, no knowledge of nails.

LOVE Sarah and Mary! Both always do such an excellent job and take their time to be detail-oriented. Overall, cleanliness standards could be higher with everything but they do sanitize their tools and take precautions with the pedi tubs. The staff are always friendly and they have fair pricing! Nails in pic done by Sarah!

This is my second time going to this salon and I must say both times were equally a great experience. The staff is so polite and welcoming. Lisa (I believe was her name) did my nails and they literally came out PERFECT! She was super sweet, we had a nice conversation and she had GREAT customer service. She also did my pedicure and made sure I was as comfortable as possible. Not to mention I was given a beverage while I sat back and relaxed. I'm a new mom, so she definitely made my escape for the day worth while. Ask for her! She sits on the right side in the second to last seat I believe. It was also a plus that she speaks perfect English and is young, because that helped make me feel a lot more comfortable.

If there was an option for 0 stars I’d most definitely pick it. This place has ridiculous prices and the owner is extremely rude. I called before I decided to come to this nail salon and she said dip nails would be $40 and acrylic would be $45+. My sister was doing dip, the lady filed her nails completely wrong to the point where it looks like she has holes in her real nails. I was doing regular acrylic and the owner was looking at her phone so much she started filing my skin. The owner didn’t even bother to tell us how much it was when we asked she just took the card real fast and swiped it. The total was $135 for garbage nails and garbage service. The nails didn’t even come out nice.

Do not go here! I went in with long natural nails and wanted to get gel polish. I always do my own gel, but I didn't have time to do them because I had a trip the next day. Anyways I decided to go to them and I left with beautiful teal nails and they thinned them out so much that they started breaking that same night! Every other day a new one would break super far back on my skin. I called to tell the lady if they could just take off the gel and give me a regular manicure since I have 2 broken on one hand and 3 on the other and she didn't care. She said it's not their fault and didn't even take anything I said into consideration. Horrible customer service!

I went to this place after living in the Waterford area 4 years trying different places I finally found Linda she made my nails look new and nice shape I recommend her

Just got a pedicure from a lady here and she was literally watching a video on her phone the entire time! Didn’t acknowledge my existence once, say bye or anything. The lady also wiped extra nail polish onto my own foot instead of a paper towel! So disappointed

After patiently waiting 30 minutes for service, the nail tech began to do my nails. I wanted a long gel fill coffin shaped. Every time I would ask the nail tech a question to ensure that my fingers aren't getting hurt by her rough technique, she would tell me "I've been doing this for 10 years, I'm 31, I can do my job." She squeezed my fingers and had my arms in uncomfortable positions. Meanwhile, my set still came out crooked and the acrylic wasn't filled or filed properly, she never even buffed the set afterwards. When it was time to paint, I let her know that part of my nail was still showing and if she could paint it a little closer to my cuticle. She refused and flicked my hand towards me saying she won't do my nails. I tried to show her pictures of what I wanted and she still refused. She began to get loud and catty. None of the other employees intervened. At this point I said okay, you won't finish my nails, then I am leaving. I walked out with no polish on my hands, an unfinished job. She proceeded to follow me outside and BROKE my rear view mirror with her shoe as I drove away. If I could leave zero stars I would.