Quick Facts About La Vang Solar Nail
Strengths:
1. Clean and well-managed salon: Multiple comments mention the cleanliness of La Vang Solar Nail place, which is an important factor for customers looking for a hygienic environment to get their nails done. The fact that the salon is well-managed also reflects positively on the establishment.
2. Friendly and professional staff: Several comments mention the friendly and professional nature of the staff at La Vang Solar Nail place. This is an important strength as customers often value good customer service and a welcoming atmosphere.
3. Complimentary drinks: One positive comment highlights the complimentary drinks provided by the salon, which adds a luxurious touch to the overall experience. This small gesture can contribute to a positive customer experience.
4. Reasonable pricing: A comment mentions that the salon offers reasonably priced services, which is a strength for customers who are conscious of their budget and expect to receive value for their money.
Weaknesses:
1. Unprofessional and poor quality: One comment mentions that the salon is unprofessional and provides poor quality services. This indicates a weakness in terms of the skill and expertise of the nail technicians employed at the salon.
2. Overpriced services: A negative comment states that the prices at La Vang Solar Nail place are higher than expected, specifically citing a $46 gel manicure. This indicates a weakness in terms of pricing, as customers may expect higher quality at this price point.
3. Inconsistency in service quality: A long-time customer expresses disappointment in the decline in service quality at La Vang Solar Nail place. This highlights a weakness in terms of consistency and the ability to maintain a high standard of service over time.
4. Lack of communication and understanding: A comment mentions that the staff at the salon did not fully understand the customer's requests, leading to dissatisfaction. This suggests a weakness in communication and potentially the training or language skills of the staff members.
5. Poor customer service: One comment highlights poor customer service, specifically mentioning that the salon closed early and refused to provide service to a customer who arrived before closing time. This indicates a weakness in terms of customer service and the ability to meet customer expectations.
6. Lack of clarity in pricing and service descriptions: A negative comment mentions that the pricing and service descriptions were unclear, causing confusion for customers. This weakness suggests a lack of transparency and customer-friendly practices.
In conclusion, La Vang Solar Nail place has strengths in terms of cleanliness, friendly staff, and reasonable pricing. However, the salon faces weaknesses in the areas of professional quality, inconsistency in service, communication and understanding, customer service, and the lack of clarity in pricing and service descriptions. These weaknesses could impact the overall customer experience and potentially discourage repeat business.
Best TL Reviews
Unprofessional, poor quality and OVERPRICED. $46 for a gel manicure that looked about a month old and had to be done over to not look any better. Never going here again!!
I took my stepmom here to get her nails done for her wedding and this was one of the best nail salons I've been to. The salon is super cute and clean and the staff are super friendly. They did a fantastic job on her nails and definitely gave her the princess treatment! Complimentary drinks were a nice touch, it gives it a very luxurious feel.
Fast an friendly service, love my nails and had a pedi too reasonably priced
I’ve been going to LaVang almost 12 years. It saddens me that the owners can’t find good help and are getting such bad reviews. Mary has always done my nails but she’s hardly ever there anymore. So I took a chance and let someone else do my pedicure and my daughter’s nails. BIG MISTAKE!!! My feet have cuts so bad. My daughter says her fingers hurt. Not going back……
I went in for a solar refill. I told the lady white tip with pink. She even confirmed with me with what I wanted. Needless to say, all she did was put a pink color on my original solar nails.
I have to look away when my nails are done because I will lock my fingers. The 2 manicurists were having a conversation the whole time that I was annoyed with and trying to ignore.
When I went to the register, I was in shock when I read the prices and there was no description of what service is for what price. It’s very generic with no description. I didn’t blink an eye at $40 for a refill with white and pink solar nails. I also looked around for other signs but there were none. ONLY ONE TUCKED AWAY BEHIND THE REGISTER!!
I was on my way home when I realized I DIDN’T get what I paid for and I couldn’t call them until Monday. I did call and asked for Mark and I was told he wouldn’t be back until January 2022! His daughter called and blamed me.
I used to go there regularly but started going when I couldn’t get in with my normal technician. I will NEVER RETURN!! BAIT AND SWITCH!!!
The sign at the business clearly stated they were open and I was in and seated prior to there closing time. They had the audacity after I signed in and sat down for a few minutes… told me they close at 6:30 and basically I was not receiving any service!
Do not recommend… Poor customer service!!!
Very clean, well managed nail salon. The employees are friendly & professional.
The place looks clean, I've been going there for 8 years, but they rush through service, not so detailed, this last time, the tech (sanded ?)did My nails so deep, they almost went into the skin and hurt so much! I did a dip and it came off a week later ..And when asking for something, I can't get someone who fully understands what I want done, I would think I would because they're not cheap. I don't think I'll be going back.
Place Pictures
La Vang Solar Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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