Nail Tech of Roswell

+1 770-518-9802

4401 Shallowford Rd # 124, Roswell, GA 30075 United States of America

Open Today: -

Quick Facts About Nail Tech of Roswell

Nail Tech of Roswell Place has received a mix of positive and negative reviews from customers. To evaluate the strengths and weaknesses of the salon, we will analyze the comments provided.

Strengths: 1. Excellent customer service: Multiple customers mentioned the friendly and helpful nature of the staff. They felt welcomed and appreciated during their visits.

2. Clean and organized salon: Customers consistently complimented the cleanliness and organization of the salon. This creates a positive and hygienic environment for customers.

3. Expert nail technicians: Several customers specifically mentioned the expertise and skill of Marcus, Ty, Leo, and Tom. Their attention to detail and ability to understand customer preferences contributed to the overall positive experience.

4. Personalized service: Customers appreciated the personalized service provided by the nail technicians. They felt that their needs and preferences were understood and met.

5. Attention to customer comfort: Customers highlighted the gentle and professional approach of the nail technicians. The salon was able to accommodate a customer who was usually ticklish during pedicures, ensuring a comfortable experience.

6. Strong nail outcomes: Many customers were pleased with the final results of their nails. They expressed satisfaction with the appearance and quality of their nails after visiting Nail Tech of Roswell Place.

Weaknesses: 1. Inconsistency in service quality: One customer expressed disappointment with their pedicure, mentioning poor quality and high prices in comparison to other salons. This suggests that the salon may have inconsistency in their service quality, which can be a weakness.

2. Glitter polish issue: A customer reported a problem with their chosen glitter nail polish. They felt that it was mixed with acetone, causing it to dry dull and lose its shine. This suggests a lack of attention to detail during the application process.

3. Nail polish application: The same customer mentioned that the nail polish was applied over the top coat, resulting in an uneven and dull appearance. This indicates a potential weakness in the salon's nail polish application technique.

4. Pricing concerns: The previously mentioned customer also expressed dissatisfaction with the pricing, feeling that the value did not match the cost. This suggests that the salon may need to review their pricing strategy to align it with customer expectations.

In conclusion, Nail Tech of Roswell Place has several strengths, including excellent customer service, a clean and organized salon, expert nail technicians, personalized service, attention to customer comfort, and strong nail outcomes. However, the salon may need to address weaknesses related to inconsistency in service quality, attention to detail in the nail polish application process, and pricing concerns. Addressing these weaknesses could help improve customer satisfaction and overall reputation.

Best TL Reviews

Marcus, Leo, and Ty were so wonderful! My daughters and I came in for an unscheduled pedicure, and the fit us into their schedule immediately! The salon was clean and organized, and the guys were kind, professional, gentle, and engaged us in fun conversation. When Ty did my pedicure, the pumice stone didn’t tickle my feet AT ALL! (And I’m usually a ticklish mess when I get my feet done). I highly recommend this salon!! This is best place for your nails!!

Best nail salon in Atlanta. Marcus, went above and beyond in understanding what I wanted for my nails. He took care of my nails as if it was his own. ???? I can basically take a nap while he does my nails now, that much trust I have when I get my nails done from him. Extremely humble and expert in what he does. Must go!!

I gave this place a try and it was very poor quality pedicure. It was also very expensive for what you get. Normally the service they charged $45 was the same as what I get for $28 other places, pretty basic pedicure but advertised as deluxe. The one thing that annoyed me is that I picked a very pretty glitter blue nail polish. They must’ve mixed it with acetone because once it dried it looked dull and I couldn’t get it to shine even after I got home and put another top coat. The other thing is that they put the nail polish over the top coat after it was done, so there were parts that were more dull than others, you can see on pictures. Overall will not be coming back. Is too much money for the value and quality.

This was my first visit to Nail Tech, and will most definitely NOT be my last! The place is clean, with calming music playing. All of the techs were extremely helpful and friendly. Marcus was my tech and he was amazing! My nails look beautiful!! Many thanks, Marcus

I love this little place! The team is always friendly. Clean and relaxing atmosphere. Many thanks to Tai, Leo, Marcus, Lily and Heidi for making me feel welcomed and for doing such a great job. ❤️

The new owner, Nathan, is incredibly sweet, and made me feel like a rockstar during my visit! Tom was my amazing technician who provided expert attention to detail with my nails, and created exactly what I had asked for. The prices are great too! I highly recommend ????????????

I came in today with nails destroyed from a different place. The owner was so so so nice and so helpful in explaining what he was doing and checking in to make sure I liked them. Very clean and professional, my nails are absolutely stunning now. Definitely coming back!!

Love these guys! Upscale service with a homey feel. The techs take the time to get to know you and your preferences, i never feel rushed. The salon is super clean and my nails/toes are always perfect. Thanks Marcus and Ty!