Quick Facts About A & K Nails
Strengths:
1. Friendly Staff: One customer mentioned that A & K Nails is the friendliest nail place they have visited. Friendly staff create a welcoming atmosphere and make customers feel comfortable.
2. Deluxe Pedicure: A customer had a deluxe pedicure and mentioned that it was amazing. This indicates that A & K Nails offers high-quality and satisfying services.
3. Attention to Detail: Another customer expressed satisfaction with their manicure, stating that A & K Nails gives 100% effort. This suggests that the staff pays attention to detail and ensures that customers are pleased with their services.
4. Variety of Colors and Designs: A customer mentioned that there are tons of colors and designs to choose from when getting nails done at A & K Nails. This indicates that the salon offers a wide range of options for customers to customize their nail looks.
5. Quick Service: One customer mentioned that A & K Nails is quick to get customers in, even if they don't have an appointment. Fast service is desirable for customers who are looking for convenience.
Weaknesses:
1. Long Wait Times: Two customers complained about the long wait times at A & K Nails. This indicates that the salon may struggle with managing appointments efficiently and may not prioritize timely service.
2. Inconsistent Quality: One dissatisfied customer mentioned that their acrylic nails were not applied properly, cuticles were drilled excessively causing bleeding and scabbing, and their thumb nails were two different sizes. This suggests that there may be inconsistencies in the quality of services provided at A & K Nails.
3. Didn't Listen to Customer's Preferences: A customer complained that the staff didn't listen to their original request for nail length and ended up with nails of different lengths. This indicates a lack of attention to customer preferences and may suggest poor communication between staff and customers.
4. Hidden Prices: One customer mentioned that A & K Nails had hidden prices on their bill, resulting in a higher cost than initially stated. This suggests a lack of transparency in pricing, which can lead to customer dissatisfaction.
5. Poor Customer Service: Several customers mentioned unfriendly, rude, and disrespectful treatment from the staff at A & K Nails. This negative feedback suggests a lack of focus on customer satisfaction and an overall poor customer service experience.
6. Lack of Nail Technician Skills: One customer had a negative experience with the quality of their nail service, mentioning that the nails were bulky and had odd shapes. This suggests that some nail technicians at A & K Nails may lack the skills and expertise to meet customer expectations.
In conclusion, A & K Nails has strengths in terms of friendly staff, excellent pedicures, attention to detail, variety in colors and designs, and quick service. However, there are weaknesses related to long wait times, inconsistent quality, not listening to customer preferences, hidden prices, poor customer service, and potential lack of skills among some nail technicians.
Best TL Reviews
I was a walk-in customer tonight. This is the most friendly nail place that I have visited. All of the staff were friendly. I had a deluxe pedicure-- amazing job! Some places leave you feeling like they give 70%, but A& K Nails gives 100%! I had a simple manicure, as well. Very pleased and will return! Thank you!
I was a walk in yesterday had a very long wait I didn’t catch names but the husband did my nails he drilled my cuticles so bad they bled and are now all scabbed my fingers are still hurting my acrylic isn’t layed on my nail properly its nota even my thumb nails are 2 different sizes i do not recommend this place to anyone
I love getting my nails done here, I wont go anywhere else! Everyone is so friendly and they are quick to get you in even if you don't have an appointment!! And tons of colors and designs to choose from. I am never disappointed with my nails when I leave, THANK YOU ANNA!!????
Extremely long wait! Nails looked terrible! Didn't listen to what I originally wanted. They were all different lengths! Not happy I paid $33 for a jacked up refill! The lady tried to fix them the best she could
This place is awful. They treat you like your garbage. And the wait time is extremely long even when it's not busy. The staff had me sit in a pedicure chair for an hour before they started on my feet. After I finally got my feet done I needed a fill in on my nails. Some man done them and he done a horrible job. Not a friendly place either. And also if ur paying with a debit card they charge you 4 dollars to run ur card. Also they sneak hidden prices on ur bill. My manicure was supposed to be 33 dollars and it was 40 at register. They are rude and extremely slowwwww.
Had just a fill in done, $33. Called at 10:30 she said they don't make appointments. Got there at 12:30 there wasn't a line at all, just left at 3:00. They weren't telling anyone that their card machine didn't work so had to go to atm to get money. She did my nails while doing someones feet. Pretty gross. But then jumped on to anyone who didn't wash their own hands or messed with their mask. Was not impressed.
My sister in law was visiting from Ohio and we decided to get pedis, she does on a regular basis but I don't. The day after our pedis hers has already chipped and I have a huge bubble that will flake off at some point. Also, my youngest daughter got a kids gel paint and it started chipping the next day as well. Totally unbelievable!! Will never go back
I do not recommend going here... I went going for a specific look (coffin shape) and when he done them they were really bulky & I’m not the one to really complain, but I had too bc it was horrible. So i went back the next day and they didn’t even want to fix my nails. He complained the whole time about fixing them. I just gave up and let him finish. The sides was odd shape that when I went home i had to fix it myself. I will never waste my money there again.
Place Pictures
A & K Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot