Quick Facts About Boulder Nail & Spa
Boulder Nail & Spa Place is a nail salon that appears to have both strengths and weaknesses based on the comments provided. In order to accurately assess the strengths and weaknesses of the salon, it is important to analyze the comments in detail.
Starting with the strengths, one recurring comment is about the service provided by Kim, the owner. Multiple customers express their satisfaction with Kim's services, describing her as a pleasure to work with and praising her efficiency. Additionally, customers appreciate Kim's affordable prices, mentioning that they can't be beaten. This is a significant strength as competitive pricing can attract more customers and create customer loyalty. Furthermore, several customers specifically mention the kindness and skill of Kim's daughter when it comes to doing a great job on their feet. This implies that there is a level of consistency and quality in the services provided by both Kim and her daughter.
Another strength highlighted in the comments is the welcoming and friendly atmosphere at Boulder Nail & Spa Place. Visitors from out of town mention that they were able to get an appointment quickly and were engaged in conversation throughout their visit. The presence of massage chairs that provide the right amount of pressure adds to the relaxing experience for customers. This creates a positive impression and encourages customers to return.
Moving on to the weaknesses, the main issue raised by some customers is the quality of the nail work. One customer claims that Kim needs more practice and that her daughter is unable to paint nails properly. This suggests that there may be inconsistencies in the skills of the staff members, which can lead to inconsistent results for customers. Another customer mentions that the gel work did not meet their expectations, and they were dissatisfied with the application and layering of the polish. This indicates a lack of attention to detail and expertise in executing specific customer requests.
Furthermore, a customer expresses disappointment with the fact that the polish did not cover their entire nail, leaving a significant gap. The roughness and lack of precision displayed by the technician during the cleaning process also contribute to a negative experience. These instances of subpar service can ultimately lead to dissatisfaction and a decrease in customer loyalty.
Despite these weaknesses, certain customers highlight positive experiences where Boulder Nail & Spa Place has exceeded their expectations. For example, one customer mentions that they received excellent service when they needed acrylic nails put on last-minute. The quick service and long-lasting results were highly appreciated, showcasing the salon's ability to handle urgent requests efficiently.
Additionally, there are customers who appreciate the personalized touch provided by the staff. They mention being recognized and remembered by the salon, regardless of gaps in between their visits. This demonstrates a dedication to customer service and building relationships with clients.
In conclusion, Boulder Nail & Spa Place has a mix of strengths and weaknesses based on the provided comments. Strong points include the satisfaction customers have with Kim's services, her daughter's skills, competitive pricing, and the friendly atmosphere of the salon. However, there are also concerns regarding inconsistencies in nail work, lack of attention to detail, and rough treatment during the service. Overall, while the salon has its strengths, there are areas that need improvement in order to enhance the overall customer experience.
Best TL Reviews
Kim is such a pleasure. I have been going to her for 2 year's now. She's simple and efficient. Her prices are unbeatable too. Her daughter is always kind and does a great job on my feet. If you want something plain, simple and affordable call and make an appointment with Kim.
Got a full set Kim needs more practice and daughter can't paint nails never going there again..Have to take a farther drive but I rather them get them done right.
We were visiting from utah. They got us right in and chatted with us the entire time. The massage chairs are relaxing and do just the right amount of pressure. It was a pleasure to come and next time we're in Vegas we will definitely come back.
Gel work was below desired results. The conversation was great. Got tense when she got an attitude because i asked her to do more layers of the polish. She said it was my color choice. a couple nails had enough paint they did not show my nails underneath. And the mannequin nail did not show underneath the color when i selected it. After she said ill put this color(completely different one) on to make it darker. I had to repeat myself to prevent her from applying it. And when she finally went to give me more layers she stuck the applicator brush in The nail polish w/an aggressive motion & in the same rush, angry hand motion is how she applied it to my nails. And i asked for the polish to be on my entire nail & it gooped, and when she even attempted cleaning the sides up she was rough. And the polish starts 4 cm after my nail does. It was $25 for gel on my natural nails, & i still gave a $5 tip. I would not come back.
Needed to get acrylics put on because I had broken my natural nails the night before a gig. They got me booked that day, and it only took about 20 minutes. The show went great and these nails are still rocking. Excellent service!
Kimmi and her family were amazing!! Soo sweet. I broke a nail the day after i had them done, and she fixed it for me immediately!! Its been a week and my nails still look good and aren't lifting!
Every time I go here no matter if it’s been a month or a year (pandemic) they recognize me and remember my work my kids everything.
I was over the top impressed one day when I came in for a gel pedicure as usual and the color, for whatever reason, smudged. The lady painting my nails stopped, took my polish off and started over from scratch. She apologized profusely that we had to pick a different color that was similar but not the one I had originally picked.
I will never forget the fact that they remember you and actually take pride in the end result. I mean I take great care of my nails, just need a little help with gel polish and some TLC. But some people need to realize this is a salon not a fairy god mother. No one can make your nails look like they haven’t been abused if you continue to abuse them.
Kim is the sweetest lady she's valso the owner. She does a very simple quick and wonderful job Everytime. I ve been going to her now for the last 2 year's. You can't beat her prices either.
Boulder Nail & Spa Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
1. Smoov' Kutz
2. Cuts by Us