Get Nailed

+1 770-732-1454

4180 Austell Rd #115, Austell, GA 30106 United States of America

Open Today: Closed

Quick Facts About Get Nailed

Get Nailed Place has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the establishment, it is important to analyze the comments and identify recurring themes.

Starting with the positive comments, there are several aspects of Get Nailed Place that seem to be its strengths. First and foremost, there is praise for the nail technicians, specifically David and Jessie. Customers describe them as amazing, efficient, and skilled at their craft. The fact that customers specifically recommend asking for these technicians indicates that they have built a reputation for high-quality work. Additionally, the comments commend the strength and durability of the nails done at Get Nailed Place, suggesting that the technicians are able to deliver durable and long-lasting results. The affordable prices are also highlighted as a strength, with customers expressing satisfaction with the quality of work given the price they paid. Finally, there are positive comments about the efficiency and speed of service, with customers appreciating the quick turnaround time for their appointments.

However, there are also several weaknesses that emerge from the negative comments about Get Nailed Place. The most common complaint seems to be regarding poor customer service and communication issues. One customer expressed frustration that the technician did not listen to their requests and gave them the complete opposite of what they asked for. Another customer complained about a lack of cleanliness in the salon, including using dirty bowls for soaking hands and reusing materials from the previous customer. This suggests a lack of attention to hygiene standards. Another negative comment mentioned that the salon seemed crowded and like a factory, which could imply a lack of personal attention and a rushed atmosphere. Furthermore, there were complaints about the quality of work, including nails being shaped incorrectly or with extra material on the edges. The chipping and early wear of the gel polish also suggest a lack of durability and skill in applying the product.

In terms of strengths, Get Nailed Place seems to offer skilled technicians like David and Jessie who provide high-quality work. The long-lasting results and affordable prices are additional strengths that attract customers. The efficiency and speed of service are also mentioned as positives.

On the other hand, the weaknesses of Get Nailed Place primarily revolve around customer service, communication, and cleanliness issues. The salon's failure to listen to customer requests and deliver the desired outcome is a significant weakness. The lack of cleanliness and hygiene standards, as well as the apparent rushed atmosphere, could be major deterrents for potential customers. The subpar quality of work, with nails being shaped incorrectly or nails chipping after a short period of time, is another significant weakness.

To improve the strengths and address the weaknesses, Get Nailed Place could consider implementing a stricter focus on customer service and communication. This could include ensuring that technicians closely listen to customer requests and provide the desired outcome. Improving cleanliness and hygiene standards is crucial in order to create a positive and comfortable experience for customers. Additionally, taking steps to address the issues related to poor quality of work, such as shaping nails correctly and using high-quality products, will help build customer trust and loyalty.

In conclusion, Get Nailed Place has several strengths, including skilled technicians, long-lasting results, affordability, and efficiency. However, there are also weaknesses, such as poor customer service, communication issues, cleanliness problems, and subpar quality of work. By addressing these weaknesses and building on their strengths, Get Nailed Place has the potential to improve their overall reputation and attract more satisfied customers.

Best TL Reviews

I had my nails done twice by David and he is amazing! I got exactly what I wanted- beautiful and strong nails. Highly recommend. Just ask for David and you will not regret :)

I absolutely love it here it tends to get a little busy but the service is amazing Especially David he is quick and efficient and does an amazing Job! The price is great for the quality of work they do. I usually get a full set or a fill in and a pedicure gel my pedi is about a month and still looks great! It’s alone been almost a month and I just got my fill in and not one broken nail and barely any lift!

Wheeew Chile never again. I had someone suggest Jessie to me. I called and made appointment with her. Got there was told will have pedicure by anyone and Jessie would do nails. Fine! Started pedicure and Jessie wanted her to soak off previous SNS. The lady puffed off the tips of 2 nails. I mentioned my nails were real and not fake so she said fine soak them with an attitude. She brought me 2 bowls to soak hands and 1 bowl had whatever material left from the last person, Im assuming. Disgusting. I couldn't even complain to her because by that time she said she felt dizzy and was about to pass out. She disappeared. Eventually another lady came over to do my pedicure. Jessie came told me that she didn't do french sns. I then said I would I just get a color because she was recommended and who I had an appointment with. She refused and said a guy that does good would do my nails. She had a person in her chair although I had an scheduled appointment. The lady who did my pedicure in 10 mins did my sns American tip nails in 30 mins. It's a crowded factory. My nails shaped wrong and extra material on the edges of nails. NEVER AGAIN.

Definitely not worth $45. Went in for solar ripped my nails off there is no length to them at all now. Told him I wanted a glitter color and solid put 2 different glitter colors on. Part of nail shaped rounded of half square rounded.

Went there for a manicure and acrylic nails, wasn’t neat atall. It literally looks like I’ve had it on for weeks but it’s just been there for 3days. The guy that did my nails gave me the complete opposite of what I asked for even when I kept on correcting him. I literally wasted my money in that place!! NEVER AGAIN. It was not neat n the color keeps fading.

Jessie gave me the best experience. It appeared busy but I walked straight in and got served. I gave her a picture of what I wanted and she said I can create something better. Awesome Job and I will be back????

So I’ve had a couple of issues coming to this place I had my gel polish taken off and a field with one overlay. The lady said the price was $15 and boost it up to $17. She took over 20 minutes and I didn’t even get a pedicure, I said something to Lily about it which she did nothing.. the older ladies that do the toes are not very good at doing overlays then blames, my toenail saying that she basically had to repair it when she didn’t know what she was doing horrible she left a dent in my toenail but you want me to pay you!!! Also they add the tip in the payment!

Worst place to get gel manicure. 2 days after getting my nails done the polish began to chip and come off. Needless to say I will NOT return to this place.