Nails Unique

+1 510-887-5644

27520 Tampa Ave, Hayward, CA 94544 United States of America

Open Today: -

Quick Facts About Nails Unique

Nails Unique place has several strengths and weaknesses, as indicated by the comments provided.

One of the major strengths of Nails Unique place is the quality of their service. Many customers mentioned that they were happy with the end result of their nails and praised the work of the technicians. This indicates that the salon has skilled nail technicians who are able to provide high-quality services to their clients. The friendliness of the staff was also mentioned as a strength, with customers appreciating their warmth and professionalism. This creates a positive and welcoming atmosphere for customers.

Another strength of Nails Unique place is their reasonable pricing. Several customers mentioned that they found the prices to be affordable, especially considering the quality of the service they received. This could be a major advantage for Nails Unique place, as it attracts customers who are looking for value-for-money options without compromising on the quality of their nails.

The ability of the salon to accommodate customers on busy schedules was also mentioned as a strength. Many customers appreciated that Nails Unique place was able to fit them in, even when they had a busy schedule. This flexibility is an important aspect for customers who have time constraints and need a quick appointment.

The loyalty of customers was highlighted as another strength of Nails Unique place. Some customers mentioned that they have been going to the salon for a long time and continue to choose it over other options. This indicates that the salon has built a strong customer base and has developed a level of trust and satisfaction among its customers.

However, there are also some weaknesses that were pointed out in the comments. One major weakness is the lack of communication regarding wait times. One customer mentioned that they had to wait for over an hour without being informed about the wait time. This lack of communication can be frustrating for customers who have other commitments and need to plan their time accordingly. Improving the communication about wait times could enhance the customer experience at Nails Unique place.

Another weakness that was mentioned is the cleanliness and organization of the salon. One customer noted that the small space could be more organized and cleaner. Additionally, there was a specific complaint about the lack of cleanliness of the tools and station, with one customer mentioning that they saw a technician eating without washing her hands and using tools that appeared dirty. Maintaining a clean and organized environment is crucial for a nail salon to ensure the safety and satisfaction of customers. Addressing these cleanliness concerns would be important for Nails Unique place to improve its overall image and customer experience.

In conclusion, Nails Unique place has several strengths such as the quality of their service, affordable pricing, flexibility in accommodating busy schedules, and a loyal customer base. However, there are areas that require improvement, such as better communication of wait times and maintaining cleanliness and organization within the salon. By addressing these weaknesses, Nails Unique place can further enhance the customer experience and maintain a strong reputation in the industry.

Best TL Reviews

I loved my nails so much!

Thank you tina for the perfect nails ♥︎

I read the reviews and decided to give this nail salon a go regardless of the negative feedback from another very popular review site. I had the expectation of a typical 10-30 minute wait time and nothing glamorous. Im not a high maintenance girl so I dont do this often. It's more of a treat when going on a trip or a special event. Otherwise I dont mind doing it myself. I waited a little over an hour and thought I would of gladly came back if they let me know it would be an hour wait. I don't live far. But I patiently waited and I'm glad I did.

Their friendliness and professionalism made up for the wait time. When the nail technician was ready for me she was very nice and politely rewarmed my water and reset the massage chair for me without request. I picked out my color. They have a beautiful array of colors in regular lacquer and gel. I could tell the clients that were there were regulars and seems very satisfied. I also was very happy with my service.

My pedicure including the sea salt scrub was $25. I thought this was a very reasonable price for a simple pedi to clean up the tedious spots we dknt like to deal with and a great selection of colors. Luckily I came in leisurely with time to spare for this visit but next time I will try calling in advance for an appointment time. I'm giving them 4 stars because of the lack of communication with wait time. And with a little more attention to detail, the small space could be more organized and cleaner. An inexpensive modern approach would definite help with that. But I'm not there to judge their decor. Their service is 5 stars in my opinion and I will most definitely be back. Thank you!

** In addition- I know many women are very timely and particular about certain detail with nail services. I'm a licensed cosmetologist with a successful career of over 15 years and during my service I found nothing wrong with sanitation or professionalism of this nail salon.

Very friendly nice ladies, always fit me in on my busy schedule would recommend them. Great job ladies

I've been going here for almost two years now. There's only been one time that I left with not liking my nails. If you don't mind feeling a little cramped this is by far the best place you could choose to go. Their prices are really good and their work is even better. My personal favorite is Mimi she will make sure you are 100% happy before letting you leave her chair. I've moved about 45 minutes to an hour away from here and they are still the only place I'll go to. Any other place I've tried is high priced and can never get my nails how I want them. My loyalty lays with nails unique!

Very pleasant Ladies. Great prices and great service. Very busy place on the weekends.

Love these ladies they have so much talent I hope that they can re-vamp the place soon...other than that I love the owner! When I don't want to do my own claws, they're my go to... Fast Service, quality work... Wonderful Nail Art... I travel all the way from San Francisco & Sacramento for them...

PLEASE! Clean your tools and station, when I came to get my nails done the lady was eating and chewing right in front of me. That’s a huge No, I understand you’re hungry from how busy you are but she did not even get up to wash her hands and pulled out tools that looked dirty and dusty. You should always disinfect or use new ones on the following customer. Also the sets do not last to long, my last one did not even make it a month and honestly I’m done coming here. I really don’t appreciate being talked about thinking I don’t understand. Big mistake

My moms in town from outta state stopped by b4 closing to get her nails done. They took her in and we're home already. Great service. Great timing.