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Xanadu Nails & Spa

+1 847-884-3640
1039 W Golf Rd, Hoffman Estates, IL 60169 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Xanadu Nails & Spa

Xanadu Nails & Spa appears to have several strengths based on the comments provided. First and foremost, the staff at Xanadu Nails & Spa is consistently praised for their friendliness and welcoming environment. Customers feel comfortable and valued when they visit the salon. This is an important strength, as a pleasant and positive atmosphere can greatly enhance the overall experience for customers.
Additionally, the nail technicians at Xanadu Nails & Spa are highly skilled and provide excellent service. Customers consistently mention that their nails turned out beautifully and that they received great care and attention. The technicians take the time to properly clean and maintain the nails, resulting in quality work. This attention to detail and high level of skill is a definite strength of Xanadu Nails & Spa.
Another strength mentioned is the affordability of the salon. While the prices are not explicitly stated in the comments, customers note that the services are affordable, especially if one is interested in getting designs or extra treatments. This makes Xanadu Nails & Spa accessible to a wider range of customers and gives them the opportunity to enjoy quality nail services without breaking the bank.
The staff members of Xanadu Nails & Spa also display great patience and professionalism. Multiple comments mention how the staff took the time to listen to and understand the customers' preferences and needs. They are described as patient, kind, and willing to help customers find the best color and style for their nails. This level of customer service is a strength of the salon, as it enhances the overall experience and ensures that customers feel satisfied with their choices.
The salon's cleanliness is another strength that is mentioned in the comments. Customers appreciate the clean and quiet environment, which adds to the overall experience and creates a sense of relaxation. The fact that the salon maintains a high level of cleanliness indicates a commitment to hygiene and customer satisfaction.
Xanadu Nails & Spa also seems to have a strong online presence, particularly on Instagram, as mentioned in one of the comments. Having an active online presence helps attract new customers and allows for easy communication and booking of appointments. This strength adds to the overall convenience and accessibility of Xanadu Nails & Spa.
While Xanadu Nails & Spa received overwhelmingly positive feedback in the comments, there are a few potential weaknesses that can be identified. One customer mentioned that they called ahead and were told to try again later due to the salon being busy. However, upon arrival, they found that there were only a few people inside. This disconnect between the information provided over the phone and the actual situation may be a weakness in terms of communication and managing customer expectations. However, it is important to note that this was only mentioned by one customer and may not be representative of the overall experience at Xanadu Nails & Spa.
In conclusion, Xanadu Nails & Spa has several strengths that contribute to its positive reputation. The salon offers a friendly and welcoming environment, skilled technicians, affordability, patience and professionalism, cleanliness, and an active online presence. These qualities enhance the overall customer experience and contribute to customer satisfaction. While there may be minor weaknesses, such as potential miscommunications, the overwhelmingly positive comments suggest that Xanadu Nails & Spa is a reputable and high-quality salon.


Best TL Reviews

This was my first time going here and I was not disappointed at all. I forgot to ask the name of the person who did my nails but he did an amazing job. The whole crew was so friendly and very welcoming environment. I love my nails and the experience over all.
Very nice place! This is my co-workers regular salon and she gave me a gift certificate as an engagement gift so I could have beautiful nails to show off with my new ring. I made an appointment and when I showed up Kim took me right on time and even made space for my fiance to sit by us (he was just going to drop me off so as to not be in the way, but decided to stay since they were so nice about it). I have a bad habit of biting/picking at my nails and nail beds, but Kim did a beautiful job cleaning them up, polishing, and massaging my hands. She and the other employees were very polite and kind. I will definitely be returning!
Definitely my new favorite spot to get my nails done. I'm so sorry I didn't tip a lot of places offer a way to tip on card. I'll definitely tip cash when I come back. I felt taken care of and not just a rush job and sent out the door. Definitely recommend this place and I wasn't judged for my nails because I bite
Great service from Kim (aka Mama). Haven’t gotten a pedicure in over a year and she did a great job not only with the polish but more importantly clearly the roughness off my feet (won’t get too detailed here). I got the scrub pedicure and she did not skimp out on massaging the legs and feet. I felt pampered and relaxed. I need to come back regularly now.
I can be indecisive. Nancy was not only clean, but she was patient, kind, and all-around great to work with. She helped me find the best color and style that suited me. These are the best nails I have ever had!
Not only are they beautiful, but they are of great quality and have lasted a long time.
If you want the best manicure and pedicure, CONTACT NANCY NOW!
Nancy & staff are awesome. Great conversation and very entertaining personalities. Very affordable if you are into designs and such with your nails. Book ahead - Nancy is a star so book ahead of time! She's on Instagram (user name is in photos)
The salon is very nice and the staff are so personable. Tammy did a great job on my nails. The timing is always impeccable. She’s super down to earth so you’ll feel right at home while getting services. I love it here!!!
Before i arrived i called first to see if I could get a pedicure and was told to try tomorrow because they were extremely busy which I had been told previously. I was surprised this time because it was 10:05 and they open at 10am. Nonetheless I stopped by anyways because I had been recommended this salon by a woman at Ulta and my birthday is Saturday.When I got there I was suprised to see there were only three women sitting inside (one who btw had already been serviced). Anyways I got a nice no chip pedicure and was pleased. Place is also very clean and I appreciated the quietness!

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Xanadu Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday Closed

How to go there

Location