VIP Nails

+1 913-294-9999

1401 Baptiste Dr, Paola, KS 66071 United States of America

Open Today: -

Quick Facts About VIP Nails

VIP Nails Place has received both positive and negative comments from customers. In order to evaluate its strengths and weaknesses, it is important to thoroughly analyze these comments and understand the key areas of concern.

One of the biggest weaknesses mentioned by multiple customers is the rough and careless treatment experienced during their visit. Comments such as "she made me bleed twice" and "she cut them to the skin under my nails" highlight the poor quality of service provided by the staff. Additionally, the comment about the customer's daughter's eyebrows being damaged is concerning, as the salon did not take responsibility or offer an apology for their mistake. Such incidents reflect a lack of attention to detail and negligence on the part of the staff.

Another weakness mentioned by customers is the excessive waiting time. One customer mentioned that their appointment was delayed by 30 minutes, and another customer mentioned having to soak for a long time before receiving their treatment. Long waiting times can negatively impact the overall customer experience and can also indicate poor time management by the salon.

In terms of strengths, some customers had positive experiences with specific staff members, such as Theresa and Liz, who were commended for their excellent service. The positive interactions with these employees show that VIP Nails Place has the potential to provide good service to its customers.

Customers also mentioned that the salon had a clean atmosphere, which can be considered a strength. Having a clean and hygienic environment is important in a nail salon to ensure the safety and well-being of customers.

Several customers were also satisfied with the appearance and lasting quality of their nails. Positive comments such as "beautiful cool weather colors and decorations" and "my nails are AMAZING!!!" indicate that the salon is capable of delivering satisfactory nail services.

However, it is important to note that one customer mentioned experiencing pain and having two nails break. Painful experiences during the treatment process and poor nail durability can be indicative of a lack of skill and expertise by the salon's staff.

Overall, VIP Nails Place has both strengths and weaknesses. Some strengths include positive customer experiences with specific staff members, a clean environment, and satisfactory nail appearance. However, weaknesses such as rough and careless treatment, excessive waiting times, and instances of damaged eyebrows highlight areas where improvement is needed. These weaknesses detract from the overall customer experience and could potentially drive customers away. It is essential for the salon to address these weaknesses in order to enhance customer satisfaction and retain their clientele.

Best TL Reviews

I brought my 6 year old daughter here for her first (and probably last) manicure. We both had our nails done by the same lady. My daughter went first and kept wincing when the lady was cutting her cuticles. I figured she was probably just a little sensitive since she never had it done before until it was my turn. I work with my hands so I get knicks on my hands quite a bit but when I tell you I had to rip my hand away from her. She made me bleed twice from being so rough and careless. My finger is still swollen 6 hours later. Not to mention the really bad paintjob she did. Like paint on the side of my fingers even after she was done bad. I understand that a standard manicure with regular polish is probably the most not worth their time service they offer, but this was so bad. My daughter told me when we were leaving that she never wanted her nails done again. I still payed. I still tipped. But I will never be going back.

I went in for my 4:00 appointment and took me to the chair 30 minutes later and I soaked for a long time.

I told the owners mother I wanted them short. She cut them to the skin under my nails and cut one. I told her to stop and she continued. When brushing the dead skin off she scrubbed them and my feet turned red because she was scrubbing so hard. I told her to stop then I yelled it and threatened to kick her. There was scratches and the next day scabs. I'll never go back there!!! Moody and speak veitameez and talk about you. You can tell. They were making excuses. I have pics I can't seam to get them on here. Run

Ripped the skin off my daughter's eyebrows. Tried to talk to them about it and they said it was her skin, she has had many many eyebrow waxing and this has never happened before. Not even a sorry or anything. Just said we didn't do anything wrong. She is missing all the skin off the top of her eyes

Sister went here and her nails and toes loos amazing. While she was doing my sisters nails she was also nerding out with me. Some lady came in harassing the store which was comical. This lady traveled an hour to go to a nail salon not as a regular, not looking at the price, decided to scratch herself and say it was a product issue????? what? Did you expect your nails not to do nail things when u scratch an itch? Essentially im saying that these nails are good quality to the point someone wanted to scam them for their business. It sucks theyve been scammed but fr guys dont be scamming these hard working people

Theresa and Liz did a fabulous job! Beautiful cool weather colors and decorations that made our nail fit in with the holidays! God bless.

Theresa was so nice and friendly. It's nice they are open Sundays since that's my only day off lol.. Store was clean. My nails are AMAZING!!! First time I've been there and first time I've had them this long in awhile (due to other shops doing them and they break a day or two later) and almost a week later and none of them are broke!!! Definitely will be going back!!! Thank you so much!!

I'm from Louisiana I love the way they did my nails and feet wonderful people

The atmosphere is good, but I have had two nails break since Thursday which I have never had happen. It was also kind of painful bc the person I had trimmed a little more than just a cuticle. But she was still nice, aside from me receiving a lecture on my choice of nails.