Quick Facts About Creative Nails
Creative Nails place has received mostly positive comments about their services, staff, cleanliness, and overall experience. However, there are also some negative feedback regarding their lack of English-speaking staff, inadequate manicure services, and inexperienced employees. To evaluate the strengths and weaknesses of Creative Nails place, let's further analyze each aspect based on the comments.
One of the major strengths mentioned in the comments is the cleanliness of the place. Multiple reviewers complimented the salon for its cleanliness, indicating that the salon maintains a high standard of hygiene. This is important for customers as it ensures a safe and healthy environment.
Another strength highlighted in the comments is the friendly and helpful staff. Many customers praised the employees for their kindness and assistance, suggesting that the staff at Creative Nails place creates a warm and welcoming atmosphere. This positive customer service can greatly contribute to customer satisfaction and loyalty.
The quality of the work performed at Creative Nails place also received positive feedback. Several reviewers mentioned that their nails looked great and they were happy with the results. This indicates that the salon provides a satisfactory level of service and meets customer expectations in terms of nail appearance.
A notable strength of this salon is their ability to accommodate a group of customers. One reviewer mentioned that they were able to fit in a group of four and start the services at the same time. This indicates that Creative Nails place has efficient appointment management and can handle multiple customers simultaneously, which is important for customers who may want to visit with friends or family.
The variety of gel colors offered at Creative Nails place is another strength highlighted in the comments. Customers appreciate having a wide range of options to choose from, as it allows them to personalize their nail styling. This shows that the salon keeps up with current trends in nail fashion and caters to diverse customer preferences.
However, several weaknesses of Creative Nails place are also mentioned in the comments. One significant weakness is the language barrier. A reviewer mentioned that the staff does not speak English, which can be challenging for English-speaking customers who need to communicate their specific requests or preferences. This language barrier may create frustration and result in misunderstandings between customers and staff.
Another weakness identified is the inadequate manicure service. A customer mentioned that the salon does not properly remove cuticles and pterillium during the manicure service. This deficiency can be a disappointment for customers who expect thorough and precise nail care. It suggests that the salon may lack attention to detail or may not prioritize certain aspects of their service.
In addition, a few reviewers mentioned the overall work as not being very neat. While it is described as still acceptable, this weakness indicates a lack of consistency in the quality of services provided by Creative Nails place. Consistency is crucial for an establishment's reputation and customer satisfaction, as customers expect reliable and consistently high-quality service.
The negative experience shared by a customer regarding an inexperienced pedicurist also highlights a weakness. The customer mentioned that their pedicure took a long time and the final result was unsatisfactory. They also expressed disappointment about the lack of apology from the salon. This indicates a lack of proper training and supervision, as well as a failure in addressing customer concerns. Such incidents can impact the salon's reputation and deter customers from returning.
Overall, the strengths of Creative Nails place include its cleanliness, friendly staff, satisfactory work quality, group accommodation, and a variety of gel colors. On the other hand, the weaknesses include a language barrier, inadequate manicure services, inconsistencies in work quality, and inexperienced employees. These strengths and weaknesses should be taken into consideration by potential customers when making a decision about visiting Creative Nails place.
Best TL Reviews
I had a really good experience here! It is also very clean. The women that work there are so nice and helpful. Most importantly my nails look great! I will definitely be back.
My friend told me about this place and came here for the first time. I will never be going to another salon again. They are amazing and so nice. Highly recommend going here and I am in love with my nails!
Quite good work. I have done full set manicure gel with french tip
Minuses: staff doesn't speak English; they don't do proper manucure with removing cuticles and pterillium (but as I understood nobody does in US); on the whole work is not very neat, but still ok
Pluses: they sterilize their instruments; many gel colors to choose
Everyone is very friendly and helpful. I would recommend!! You will not be disappointed! They are nice, professional and the best at taking good care of your nails.
They were able to fit us all in for our original services and everyone was thrilled with the results. Thank you so much - would 100% recommend this for an event or just for a reliable mani/pedi.
The price was also right. The place was clean and they make aure that you arr happy with their service. The service was very good and the place is clean. The location is convenient and I will definitely come back again.
The person who did my pedicure was very young and obviously VERY new at this. It took forever and the pedicure looked horrible. Then after I sat to let them dry she brought me back tot the chair to trim some hang nails and she messes up the polish on my big toe. She then attempted to fix it and it looked worse. Can’t believe I paid full price for this. No apologies. I will not go back here.
They were able to accommodate the 4 of us and we all started at the same time on time, which was wonderful. From the moment you walk in until the end of your appointment you are treated greatly.
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Creative Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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