Quick Facts About Lexor Nails & Spa
Lexor Nails & Spa has received mixed reviews from customers, with both strengths and weaknesses evident in the comments provided. In order to analyze the strengths and weaknesses of the salon, let's examine the comments:
1. "OVERPRICED AND BAD SERVICE!!" - This comment highlights two weaknesses of the salon: overpricing and poor service. Customers expect top-notch service when paying high prices, and the fact that this expectation was not met indicates a weakness in their service quality and value for money.
2. "Don’t go in for a gel manicure! They come off the next day!" - This negative feedback suggests another weakness in Lexor Nails & Spa's service quality. The fact that the gel manicures come off quickly indicates a lack of durability and skill in applying the gel polish.
3. "Had such a great time at the Karaoke and Pedi Party hosted by Denise." - This positive comment showcases a strength of the salon: hosting special events like Karaoke and Pedi Parties. Providing unique and enjoyable experiences can help attract customers and differentiate the salon from competitors.
4. "I love my nails...The employees were very friendly and they speak English." - This positive feedback reveals two strengths of Lexor Nails & Spa: friendly and English-speaking employees, and customer satisfaction with nail results. Having friendly and communicative staff can enhance the overall customer experience, while achieving customer satisfaction proves the salon's capability in delivering quality services.
5. "Don’t come here...My nails are jacked." - This negative comment points out a weakness in the salon's service quality. The customer is dissatisfied with their nails and feels the need to find another place to fix them. This indicates a lack of attention to detail and skill in providing nail services.
6. "Went in as a new customer...2 days later my new set had already started LIFTING!!" - This negative feedback highlights another weakness in service quality: lifting nails. The fact that the new set started lifting only two days after the service indicates a lack of proper application and technique.
7. "Excellent service! The shop is very clean...love how artistic and capable Gia is with new nail styles." - This positive comment illustrates several strengths of the salon: cleanliness, artwork, and skillful staff. A clean environment is crucial for customer comfort and hygiene, while artistic capability showcases creativity and attractiveness to customers seeking unique nail styles.
8. "This was my first time going to this salon...not impressed...poorly completed...thick and uneven." - This negative feedback reveals weaknesses in the salon's service quality: poor execution, uneven application, and thick layers of gel polish. Inconsistency and lack of attention to detail can detract from the overall customer experience.
In summary, Lexor Nails & Spa possesses both strengths and weaknesses based on the provided comments. Some strengths include hosting special events, friendly staff, customer satisfaction with nail results, a clean environment, and artistic capabilities. However, weaknesses include overpricing, poor service, gel manicures that come off quickly, poor nail execution, lifting nails, and inconsistent application. Addressing these weaknesses and building upon strengths can help the salon improve its overall service quality and customer satisfaction.
Best TL Reviews
OVERPRICED AND BAD SERVICE!!
I do not recommend this place at all. I went in to get a pedicure and am completely disappointed with the service I received. I expected to get top notch service for the ridiculous prices but my experience was far from that. They do not care about the smallest details that make people want to go back. The lady whom helped me asked me maybe a total of 5 questions from my arrival till I left. I choose to get the basic pedicure with gel and paid $45 for a mediocre massage and no attention to details. The pictures I posted was right after leaving. You can judge the work yourself. If you want to waste your money then go here. I will never return nor refer anyone to this salon.
Don’t go in for a gel manicure! They come off the next day! My daughters and I went to get our nails done and they started to get all bubbly and peel off
Had such a great time at the Karaoke and Pedi Party hosted by Denise. This was the best idea ever! So much fun for a girls night out! ????
I love my nails I had a fill on my own nails and gel polish, my nails really needed to be reshaped after the last place I had been. I’m very pleased with the experience I had. The employees were very friendly and they speak English. The place was very clean and well kept. Thanks for everything!
Don’t come here. This is what you get. Owner seems nice but the help are awful. My nails are jacked and I’m on my way to find a different place to fix them. She was using a tool wrapped in cotton to clean my skin rather than finding a brush. Skip this place.
Went in as a new customer on April 7th for a pedicure and full set before our trip. At the time I thought the service was good until I noticed my heels had not had much treatment during the pedicure portion. 2 days later my new set had already started LIFTING!!! I’ve never had this happen before! Do NOT recommend this place!
Excellent service! The shop is very clean, and very professional. I’ve never been disappointed with anything I’ve had done here. I love how artistic and capable Gia is with new nail styles
This was my first time going to this salon and I was not impressed. When I got there they did attend to my quickly but noticed that they were loudly voicing complains on a previous customer. I understand not all customers are peachy but I think it’s unprofessional to speak like that in front of new customers. My perdicure was also completed poorly. The gel polish is all over my skin and if this is something I wanted then I could have done it myself. They are also very thick and uneven. I would not recommend going here nor would I be going back.
Place Pictures
Lexor Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot