Quick Facts About U.S NAILS BY AARON AND CREW
U.S NAILS BY AARON AND CREW is a nail salon that has both strengths and weaknesses based on the comments provided. In terms of strengths, many customers mention the salon's appealing appearance upon entering. Being visually attractive can create a positive first impression and make customers more likely to return. Additionally, the salon offers a variety of services, including shellac pedicures, manicures, full sets, and SNS polish. This range of options allows customers to choose the service that best suits their needs.
Another strength mentioned by customers is the talent and skill of the technicians. Aaron and his team are praised for their abilities and the quality of their work. The fact that multiple technicians have provided satisfactory services shows consistency and reliability in the salon's staff. This level of talent contributes to the positive experiences that customers have had.
Customer satisfaction is also evident in the comments, as many customers express their loyalty to the salon and their intention to continue using their services. The fact that these customers have been going to U.S NAILS BY AARON AND CREW for several years is a testament to the salon's ability to build and maintain a strong customer base.
Additionally, the salon is commended for its friendly and welcoming staff. Several customers mention the positive and cheerful attitude of the technicians, which creates a pleasant and comfortable atmosphere. This kind of customer service can greatly enhance the overall experience and make customers feel valued and appreciated.
However, the salon also has weaknesses that should be addressed. One major concern raised by customers is the lack of cleanliness and sanitation. Multiple customers mention that they observed dirty tools and stations, as well as remnants of other people's nails and clippings. This can be a major turnoff for customers and raises concerns about the salon's commitment to maintaining a clean and hygienic environment.
Another weakness mentioned is the inconsistency in the quality of manicures. Some customers express dissatisfaction with the level of care and attention given to cuticles during their manicures. This inconsistency suggests that there may be a lack of standardization and training among the technicians in terms of following proper manicure procedures.
Furthermore, some customers mention negative experiences with specific technicians. There are complaints of rushed service, poor communication, and lack of attention to customer preferences. These instances raise concerns about the consistency of service and the training and supervision of the technicians.
Price transparency is also an issue mentioned by a customer. The absence of prices listed both inside the salon and online can be frustrating and potentially misleading for customers, as they may not be aware of the cost of the services they are receiving.
In conclusion, U.S NAILS BY AARON AND CREW has strengths such as an attractive salon, talented technicians, satisfied customers, and friendly staff. However, there are weaknesses that need to be addressed, including cleanliness and sanitation, inconsistency in manicure quality, negative experiences with specific technicians, lack of price transparency, and potentially rushed service. By focusing on these areas of improvement, the salon can enhance the overall customer experience and maintain its loyal customer base.
Best TL Reviews
Salon is really pretty upon walking in. I got a shellac pedicure and shellac manicure. There are no prices listed anywhere inside or online. The tools were not cleaned in between uses and the manicure station was so dirty with remnants of other peoples’ nails and clippings I couldn’t put my hands down. I told my tech I wouldn’t lay my hands down because I felt stuff there and it wasn’t cleaned. I paid $105 before tip which I would normally not be concerned about for a gel mani/pedi but seeing the tools come out of crusty boxes and not sanitized - I do not think the prices reflect the services here. Also, I walked in knowing exactly what I wanted and my tech bullied me out of my choices by criticizing them and tellIng me that wasn’t what I wanted. She then proceeded to take too much dead skin off my toe to where it was red and raw, and then squeezed it multiple times saying “does that hurt? That doesn’t hurt?” Members of our party chose not to have their services completed because of dissatisfaction and I regret not doing that also. The nails look fine.
Always a great experience. I have been loyal to Aaron and his team for a long time. He is very talented but I don’t feel the need to only request him. At least half of their technicians have done my nails at one point or another and they all have done a wonderful job. I have gotten manicures, pedicures, full sets, SNS and I even took my mother in law there at one point for the works. They always do such a good job. They are busy, which is a testament to how great their business is! You can tell that they all work very hard and do their best. I don’t mind being patient and I just know at this point appointments are the way to go. Even then, when I have walked in they always find a way to get me in. I am getting married in the fall and I am absolutely coming here for my bridal nails!
This US nails location does a great job. My SNS polish is long lasting and the employees are very friendly. I learned quickly to always make an appointment vs a walk-in because they’re very busy. My only complaint is that the manicures are lacking (often skip steps related to cuticle care) and I sometimes feel that some of the staff (not all) are annoyed to have to take the extra time for a manicure. Otherwise, I recommend this location as a great option for your nails.
I have been going to this location for several years. . Rose is my go to girl, and it feels like family when I see her. I love the calm energy here. I have never ever been disappointed m. I can tell Aaron takes pride and has great passion for his business! Bravo.
My tech didn’t even ask what I wanted other than color. Then the tech rushed it so they could leave. I ended up paying 65 dollars for nails that have big spots without anything on it. Really don’t recommend.
Henry is “hands down” the best! Guaranteed to always have a smile on his face, make you laugh and over all just brighten your day.
The nail work he does is top notch and long lasting. I’ve sent everyone I know to him and Aaron ⭐️ ⭐️⭐️⭐️⭐️
I have been going here for over 5+ years and I would not go anywhere else! Great customer service and always love my nails. Aaron does a wonderful job and truly cares about his business! ❤️
Omg, a friend gifted me the opportunity to go here. Mei took awesome care of me and did a great job. It's been a day and I'm still looking at my nails!
Place Pictures
U.S NAILS BY AARON AND CREW Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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