Quick Facts About Sunsationails
Sunsationails has several strengths based on the comments provided. One of its strengths is the efficient service. The first comment mentions that the customer was a walk-in for a pedicure and was seated within 20 minutes. Quick and prompt service is appealing to customers who may not have a lot of time to spare. This fast service can help attract customers and build a positive reputation for the salon.
Another strength of Sunsationails is the friendly and welcoming environment. Multiple customers mention the friendly nature of the staff and the salon as a whole. The third comment specifically praises a nail technician named Hollie and mentions that the customer's nails always turn out cute. A friendly and welcoming environment can make customers feel comfortable and provide a positive experience during their visit.
The salon also receives positive feedback on the talent and skill of its nail technicians. In one comment, a customer mentions that Natalie is very talented and takes the time to do nails exactly how the customer wants them. This suggests that the nail technicians at Sunsationails have good technical skills and attention to detail.
In addition to the positive comments about the staff, there are repeat customers who have been going to the salon for several years. One customer mentions that they have been going for 7 or 8 years and that the staff treats them like family. This indicates that the salon has built a loyal customer base who are satisfied with the service they receive.
However, there are also some weaknesses highlighted in the comments. One customer mentions a bad experience with the customer service at the salon, describing it as rude. Rude customer service can leave a negative impression on customers and potentially deter them from returning or recommending the salon to others.
Another weakness mentioned is the poor quality of a gel manicure. One customer mentions that their gel manicure did not last even a week and had to use superglue to fix it. The customer also expresses disappointment in the lack of cuticle pushing and nail cleaning during the service. This suggests a lack of attention to detail and proper technique, resulting in an unsatisfactory manicure. This incident can harm the salon's reputation and potentially drive customers away.
Based on the comments provided, Sunsationails has strengths in efficient service, a friendly and welcoming environment, talented nail technicians, and a loyal customer base. However, there are also weaknesses in terms of rude customer service and poor quality manicures. Addressing these weaknesses can help improve the overall customer experience and maintain the strengths of the salon.
Best TL Reviews
I was a walk-in for a pedicure and they had me in my chair within 20 minutes. The whole place was friendly and welcoming. My tech was great and we had a good conversation. She was attentive and personable. She did a great job. I plan on returning next time I need my nails done
I had a bad experience at the last place I went so I made an appointment at Sunsationails and had fills done and Makennah did exactly what I wanted. I will be going back and will be recommending Sunsationails to all my friends.
Love Sunsationails!!! Hollie is the BEST! My nails are always super cute!!! :).
I always enjoy getting my nails done here. I have been going for probably 7 or 8 years, and the treat you like family!!
Natalie is the best! She is so talented and takes the times to do your nails just how you want them.
⭐️⭐️⭐️⭐️⭐️5 stars! Warm and friendly environment. Professional. Very satisfied with my nails. Ask for Alexis.
I've been coming here for years. Everyone is very friendly and know their stuff. I have my usual nail tech (shout out to you Kelley!!) but every once in a while our schedules don't line up. Someone else has always been able to get my nails done and they do a fabulous job!
went in to get my nails done and ended up walking out. very rude customer service!
My gel manicure did not even last a week. Unfortunately, I got it the day before I left for vacation so I had to buy superglue because the polish was separating from the nail. I was surprised that they did not push back my cuticles or clean my nails after filing them, I even asked the gentleman who is doing my nails why he did not use alcohol or clean them well before starting with the polish, he assured me that there was no need with the sticky coat he was using. lol. My guess is that others in this salon know more about giving a good manicure, but I certainly got a bad one here. I do not recommend it at all.
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Sunsationails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 06:00 PM |
|---|---|
| Tuesday | 08:00 AM - 06:00 PM |
| Wednesday | 08:00 AM - 06:00 PM |
| Thursday | 08:00 AM - 06:00 PM |
| Friday | 08:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
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