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Hi-Tek Nails & Tanning

+1 509-332-6164
114 N Grand Ave, Pullman, WA 99163 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Hi-Tek Nails & Tanning

Hi-Tek Nails & Tanning is a salon that specializes in nail services. Based on the comments provided, it is clear that the salon has various strengths and weaknesses. In this analysis, we will delve into these aspects in detail.
One of the biggest strengths of Hi-Tek Nails & Tanning is the quality of their work. Multiple comments highlight the excellent shaping and design of the nails. These comments indicate that the salon consistently produces beautiful and satisfactory results. This is an important strength as the quality of work plays a crucial role in customer satisfaction and loyalty.
Another strength mentioned by several customers is the longevity of the nails. It is reported that the nails last for at least three weeks, even with regular workouts. This durability is a significant advantage as it saves customers the hassle of frequent nail touch-ups and repairs.
The commitment to customer satisfaction is evident in the comments as well. Clients praise the salon for taking their time to shape the nails and for doing amazing designs. This demonstrates that Hi-Tek Nails & Tanning values each customer's preferences and strives to meet their expectations. Additionally, the staff ensures that customers are involved in the decision-making process, seeking their approval before proceeding to the next step. This level of communication contributes to a positive experience for the customers.
The cleanliness and ambiance of the salon are also mentioned as strengths. Customers appreciate the clean facility, which creates a welcoming atmosphere. A clean and comfortable environment is important for a salon as it affects the overall experience and perception of the customers.
Price is another strength of Hi-Tek Nails & Tanning. Multiple comments mention that the prices are fair and provide good value for the quality of work received. This is an important factor for customers when choosing a salon, as they want to feel that they are receiving good quality services at a reasonable price. The salon's ability to offer competitive prices helps attract and retain customers.
Walk-in availability is highlighted as a convenient aspect of Hi-Tek Nails & Tanning. This allows customers to visit the salon without the need for prior appointments, accommodating their busy schedules. The ability to offer walk-in services is advantageous as it attracts spontaneous customers and provides flexibility to the existing customer base.
While Hi-Tek Nails & Tanning possesses several strengths, there are also some mentioned weaknesses. One customer expressed dissatisfaction with the thickness and smoothness of their nails, mentioning clumpiness and unevenness. Another customer noted that their nails were crooked and did not match up to the other. These comments highlight potential areas for improvement in the salon's attention to detail and nail preparation techniques.
Furthermore, one customer mentioned that the salon did not use new files per customer. This raises concerns about hygiene practices, as using new files for each customer is essential to prevent the spread of infections. This weakness should be addressed to ensure the salon's commitment to customer safety and wellbeing.
In conclusion, Hi-Tek Nails & Tanning has several strengths that contribute to its positive reputation. The salon is known for its high-quality nails, long-lasting results, attentive and communicative staff, clean facility, fair pricing, and walk-in availability. These aspects play a significant role in attracting and retaining customers. However, the salon should address the weaknesses mentioned by customers, such as attention to detail, nail preparation techniques, and hygiene practices. Focusing on improving these areas will help Hi-Tek Nails & Tanning further enhance its services and provide an even better experience for its customers.


Best TL Reviews

Best quality nails I’ve found! I’m always so happy with how my nails turn out, beautiful shaping and designs. Walk in availability is convenient and price is very good. Attached are photos of my last five sets :) 100% recommend this salon!
Love coming here! They always take their time with shaping the nails and doing amazing designs. The nails always last me at least 3 weeks, sometimes longer! I have never had them break even while working out often. Highly recommend!
I’ve been going to Hi-Tek now for over a year and I LOVE it so much! They all do such a good and thorough job! They also actually care about the integrity of your real nails! I had a Friend from Texas come with me once to get our nails done at Hi-Tek and she could not believe the difference in quality and service she received compared to other places she’s been! The BEST in Pullman! I highly recommend High-Tek nails
I absolutely love it here! Always do a fantastic job on my nails. I moved here for school and could cry leaving my last nail lady, but these nail techs really blew me away! They are very communicative and did exactly what I requested, I truly couldn’t ask for better experiences. Their facility is clean, welcoming, and the staff is awesome!! Only been here twice but I can guarantee they will continue to get my service. :) Oh and - their pricing is awesome for the quality work!!!!
Update: New nails are as cute as ever! Still highly recommend.
Hi-tek nails is great! Always feel like I get a fair price and they take their time making sure my nails look good. Highly recommend!
I love the cat eye but overall very thick and not smooth. my nails are a bit crooked And don't match up to the other. Very clumpy and also did not use new files per customer
Called and got an appointment the same day which was great! The pedicure and gel manicure were both perfect! I got a hot towel, leg & hand massage, and even a warm wax treatment on my hands that felt great. Total was $60 which is extremy fair! Will come back! ????
This was my first time here and I love my nails! I got exactly what I asked for! All of the workers were quite pleasant and would always get my approval before proceeding to the next step. I would highly recommend Hi-Tek ????????

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Hi-Tek Nails & Tanning Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 10:00 AM - 07:30 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 07:30 PM
Saturday 10:00 AM - 07:30 PM
Sunday 10:00 AM - 06:00 PM

How to go there

Location