Quick Facts About Va Nails & Wax
Va Nails & Wax place, based on the comments provided, has a mix of strengths and weaknesses. Below is an in-depth analysis of these factors.
Strengths:
1. Wide variety of options: Customers appreciate the salon's wide variety of options for pedicures, nail designs, and colored acrylic. This suggests that Va Nails & Wax place offers a diverse range of services, catering to different preferences and styles.
2. Good customer service: Several comments highlight the friendly and polite behavior of the staff. The presence of employees like Jordan and Hannah, who were patient and accommodating to customers' needs, indicates that the salon prioritizes providing a positive customer experience.
3. Skillful nail artists: Positive feedback regarding the quality of the nail work suggests that the salon employs skilled nail technicians. Customers were happy with the outcome of their manicures and pedicures, mentioning precise designs and flawless results.
4. Clean facility: The salon was described as clean and well-maintained, which is an important factor when it comes to providing a hygienic environment for customers. This cleanliness contributes to a positive overall experience.
Weaknesses:
1. Durability of polish: One customer complained that their polish started to fall off only two days after their appointment. This suggests that the polish used may not have been long-lasting or of high quality. This can be concerning for customers who expect their nail treatments to last for at least two weeks.
2. Wait times: A few customers expressed frustration with wait times, both as walk-ins and even with appointments. The comment regarding one hour of waiting for a pedicure suggests that the salon may not effectively manage its scheduling or allocate sufficient staff to handle the influx of customers.
3. Uneven application and rushed results: One customer was dissatisfied with the execution of their acrylic nails, expressing disappointment with uneven tips and rushed application. This suggests that attention to detail and quality control may be lacking in some cases.
4. Lack of compensation for poor service: According to one comment, a customer experienced extremely long wait times for a pedicure, but no compensation or resolution was offered. This indicates a lack of customer-centric focus and a failure to address and rectify customer complaints effectively.
In conclusion, Va Nails & Wax place has several strengths, including a wide range of options, skilled nail artists, good customer service, and a clean facility. However, there are also weaknesses that need improvement, such as the durability of polish, long wait times, inconsistent application results, and a lack of compensation for poor service. Overall, addressing these weaknesses would help enhance the salon's reputation and ensure a consistently positive experience for customers.
Best TL Reviews
I got my nails done two days ago and the polish has already begun to just fall off. I have done nothing other than drive my car and work my job (which is at a desk). I sat in the chair for one hour as a walk in before it took two hours to get a regular mani/pedi with regular polish. Just for it to start falling off on its own... I do not recommend this place... for the price I could have bought my own polish, had it last for at least two weeks, and still had money left over.
I love this salon. The artist do great work especially Jordan. They have the widest variety of options for pedicures and nail and designs. They also offer colored acrylic unlike other salons. This is the only place I go now.
This would’ve been my second time here. (First time was the black and white) I was nervous at first because it had been almost 10 years since I got my nails done. I didn’t know anything! ???? but Hannah didn’t make me feel dumb when she told me to wash my hands and I didn’t know where to go lol ! My second time was just as good as the first time. First time, we just called to see if there was availability and we walked in, the second time I made an appointment. I highly recommend making an appointment because you get seated first. Kimmi did my nails the second time. After my first set I went soooo long before going again and I didn’t want the pain of waiting and also my nails looking like I NEED them done, so I opted for clear coat the second time. Which should last longer, but we’ll see. -They lasted long last time, but I work in a warehouse so tryna be cute and work did a number on my nails, but again it had been bout 2 months. - maybe a month and a half but still. My nails grow fast! Overall, I will be going again. Also, if you ask the price, I’m sure they will tell you lol everyone is super nice and pleasure. The music is soothing and the facility is clean. PLENTY of parking.
I love VA nails, they are very clean, got me in right away, and did the nail art I asked for without issue. I got a mani and pedi as well as eyebrow wax. The girl gave me a crazy good massage after for free, very relaxing. Love them, Def recommend
The guy that did my nails was nice enough! Went in not really knowing what I wanted but with his following, gorgeous nail pics, and good reviews I decided to give him a try. He helped me come up with a design. I knew I wanted tips and croc print and the colors. Not sure if it was before closing or b/c it was late but I left dissatisfied with my nails. Felt it could have been executed so much better. The crocodile print itself isn't bad but my tip shapes are uneven and the application of my acrylic looks rushed and thin. Not the type to complain, plus Im not a micro manager. ill see your work and your pride in it when done. Sadly I paid for my service but I wont be back.
I had an amazing experience at VA Nails. My nails and toes look incredible! Jordan did my nails and it is hands down the best set I have ever had! The designs are perfect and precise! If you come in to get your toes done ask for Austin, my toes are flawless. He did what he said was called a Russian pedicure! 10/10!!!
When I was in the store there was an unhappy customer because she felt like she got rushed after getting a Polish change that took 15 minutes ????♂️???? I have never had a Polish change take more than 15 minutes and not to mention how good her nails looked (great!) after just a polish change, some people are just so ungrateful and never satisfied!
I will be back in 2-3 weeks and I can’t wait!
Loved how my nails came out, Hannah M did a lovely job! I will be continuing to trust only them with my acrylic nails!
I've been going here for the last year. The nail work is nice but the level of service is subpar. I've never wrote reviews but the fact that my husband wrote a review based on my experience and Hannah decided the best course of action was to block me. How does a business grow without honest feedback.? I sat waiting for a pedicure in cold water for an hour. I was not compensated or anything. My price was still 100 plus dollars and time was beyond wasted. To them you're not valued just your money. There's no loyalty to the customer. We are supposed to just accept sorry service and not complain when we are paying our hard owned money.
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Va Nails & Wax Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Amenities
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Restroom
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
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| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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