Quick Facts About Modern Nails
Strengths:
1. Long-standing reputation: The comment mentions that the reviewer has been going to Modern Nails for over 20 years. This indicates that the salon has built a loyal customer base and has established a positive reputation over a long period of time.
2. Professionalism: Multiple comments mention that the staff at Modern Nails are professional and provide good customer service. They are described as kind, accommodating, and attentive to detail.
3. Clean environment: A couple of comments specifically mention that the shop is clean and sparkling. This indicates that Modern Nails prioritizes cleanliness and maintains a hygienic environment for their customers.
4. Skillful nail artists: Several comments praise the skills of the nail artists, particularly Linda and Long. They are described as talented and capable of delivering both plain and fancy designs. The positive reviews suggest that the salon has skilled professionals who can fulfill various customer preferences.
5. Customer satisfaction: Many comments express high levels of satisfaction with the end results of the services provided by Modern Nails. Reviewers mention being consistently satisfied with their nails and feet after visiting the salon.
Weaknesses:
1. Rushed service: One comment highlights a negative experience where the nail technician seemed to be in a rush, leading to bleeding cuticles, splotchy gel polish, and uneven nails. This suggests that the salon may have issues with time management and ensuring quality service during peak times or when handling multiple appointments.
2. Sanitation concerns: A comment mentions that the tools at Modern Nails were not properly sanitized and had remnants of old acrylic on them. This indicates a potential lapse in hygiene practices, which can be a major concern for customers who prioritize cleanliness.
3. Inconsistent quality: One comment describes a negative experience with a nail technician who was rough and did not do the nails correctly. The customer had issues with cuticle preparation, filing techniques, and the application of top coat. This suggests that the quality of service may vary depending on the specific nail artist assigned to a customer.
4. Price dissatisfaction: One reviewer mentions being charged a high price for a full set of nails with regular polish. They also express disappointment with the final results, stating that they could have done a better job themselves. This indicates a potential issue with the pricing structure and the value for money provided by the salon.
5. Lack of attention to discomfort: In one comment, a customer expresses discomfort and pain during the service, but the nail technician did not seem to care or adjust their approach. This highlights a lack of empathy and customer-centricity, which can negatively impact the overall experience for customers.
In conclusion, Modern Nails has strengths in terms of its long-standing reputation, professionalism, clean environment, skilled nail artists, and customer satisfaction. However, the salon has weaknesses in terms of rushed service, sanitation concerns, inconsistent quality, price dissatisfaction, and a lack of attention to customer discomfort.
Best TL Reviews
I was a first time client here today and I can honestly say I will never be back. They were really kind and accommodating to be able to take a same day appointment but when I got there I was the only customer there and the person doing my nails seemed to be in a rush. So much so that she made my cuticles bleed on more than one finger, my gel polish is splotchy and some nails are uneven. I noticed how none of the tools seemed to be sanitized or even brushed off in between customers as there was old acrylic stuck to the nail file she took out to use on me…. I’ve never had service quite like this and I can say I never want to experience it again
I absolutely love this place. I don’t get my nails done consistently but when I do Modern Nails is where I go, for twenty plus years now. They are always professional, kind, and the shop is a very clean environment. They do amazing work at a reasonable price and I have had so many compliments since having since having my nails done. Highly recommend this place.
i went here yesterday (july 26, 2021) with my two younger cousins and the man who did my nails was very rough and didn't do my nails right. i was charged $40 for a full set with regular polish. i asked for plain white coffin shaped nails.
he didnt push back any of my cuticles on either hand before doing my nails. instead of asking me to move forward when he needed better access of my hand he’d pull on me, when filling my nails he would twist my fingers to to try to get to a certain spot he needed to file but while doing that he was hurting me and when i showed clear discomfort on my face he simply did not care. the top coat that he put on my nails made them pink and bubbly. when i straighten out my hand you can see that almost all of the nails except the thumb are angled upward. most of the nails on each hand are very very crooked. and there was a hair on one of my nails. i really recommend you dont go here for acrylic nails.
Avoid this place at all costs, the worst nail place i’ve been to. Customer service was average, but my nails are absolutely ATROCIOUS. My 6 year old cousin could do better, Save yourself the money and time and go somewhere else or just do them yourself.
Modern Nails has been taking care of me fingers and toes for over 5 years. Linda and Long are among the most talented nail artists I’ve ever seen. Plain or fancy, short or long, they can do it all—and do it well. The shop is always sparkling clean, and I was comfortable going there during the pandemic. It has become one of my “happy” places, because they take such good care of me. ????
Mr Long was very attentive to detail and took time to do both me and my best friends nails. We will definitely be coming back here! :D
I first went to Modern Nails after a friend told me about it. I see Long and found him to be prompt, thorough and friendly and gentle with my nails and cuticles (unlike the experience I have had at other salons). It has become my go-to spot!!!
I started coming Linda & long about 3 months ago and haven’t been anywhere else since. Very professional and very in tune with the services they provide. I am ALWAYS satisfied with the end results of my nails and feet… I definitely recommend to anyone looking for a nail home!
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Modern Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 05:00 PM |
|---|---|
| Tuesday | 09:30 AM - 05:00 PM |
| Wednesday | 09:30 AM - 05:00 PM |
| Thursday | 09:30 AM - 05:00 PM |
| Friday | 09:30 AM - 05:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
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Location
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