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Pet Salon

+1 909-794-6199
1248 Wabash Ave # B, Redlands, CA 92374 United States of America
Open Today: 09:00 AM - 05:00 PM

Quick Facts About Pet Salon

Pet Salon, based on the comments provided, has several strengths that make it a desirable place for pet grooming. Firstly, their staff is described as friendly, kind, and gentle with the dogs. This is a crucial characteristic for a pet salon, as it ensures that the animals are treated with care and respect. Additionally, the commenters express that the salon's stylists are nice and gentle, creating a positive environment for both the pets and their owners.
Another strength of Pet Salon is the reasonable pricing. Multiple reviewers mention that the salon's prices are fair, suggesting that the salon provides high-quality services without overcharging customers. This is important because it allows pet owners to maintain regular grooming appointments for their pets without straining their budgets.
The consistent positive experiences of long-term customers also indicate the salon's strength. The comment mentioning being with Pet Salon for years suggests that the salon has successfully built and maintained a loyal customer base. This loyalty signifies that the salon consistently delivers satisfactory grooming results, further reinforcing the salon's credibility and reliability for potential customers.
Moreover, the salon's ability to adapt to COVID-19 protocols is commendable. By implementing a call-in service and offering curbside pick-up, Pet Salon demonstrates its commitment to ensuring the safety of both the staff and the clients. This adaptability is a strength because it shows the salon's dedication to customer satisfaction and their willingness to go the extra mile to provide a convenient and safe experience.
The references made to the salon's ability to transform dogs' appearances is another strength. The comments highlight how the salon's grooming services have positively impacted the dogs' overall wellbeing and how happy they are after the appointment. This suggests that Pet Salon's stylists are skilled at their craft and able to deliver excellent grooming results.
However, Pet Salon is not without weaknesses. One comment criticizes the owner's behavior and attitude towards potential customers. The commenter perceives the owner as racist and rude, which raises concerns about the salon's customer service. This weakness in customer service can potentially deter other customers who may have otherwise considered using Pet Salon for their pet grooming needs. It is essential for any business to address these concerns promptly and ensure that all customers feel respected and valued.
Additionally, one comment mentions that the inside of the salon was dirty. This cleanliness issue could be a significant drawback for potential customers who value cleanliness and hygiene in the environment where their pets will be groomed. It is crucial for Pet Salon to address this weakness by maintaining a clean and sanitized facility to appeal to a wider range of customers.
In conclusion, Pet Salon has several strengths, including its friendly and gentle staff, reasonable pricing, positive long-term customer relationships, adaptability to COVID-19 protocols, and ability to deliver satisfactory grooming results. However, weaknesses such as potential issues with customer service and cleanliness should be addressed to ensure the salon's long-term success and appeal to a broader customer base.


Best TL Reviews

Very friendly. Always happy with the work they do they love your dog as much as you do. They are kind and gentle with the the dogs. I highly recommend pet salon. Their pricing is quite reasonable. I've been with them for years.
Mochi - Before and Mochi - After. She had a big date that night, apparently it went well! And we credit that to the fantastic hair cut she received from the nice and gentle stylists at Mentone Pet Salon! For reals, good people.
This place is a literal lifesaver for me and my cockapoo, Spunky! Jeanette works so well with my dog and they always reasonably try to fit me in ASAP, I really wouldn’t know where I’d be without them!! My dog is always so refreshed and relieved after going in!
Great pet salon. Just moved location near A&W. They have you call and they come out to get your animal due to COVID. My dog always comes out clean and happy. Much better service and price than the big store groomers.
The Beautiful woman whom I spoke with was very professional. The handling of the beast was very nice to see. The work that was done to the beast was very noticeable and by how excited she became. A job well done. I saw her as obese but was corrected, she's fluffy.
I found this place as i drive by there every morning for work soi told my brother hey lets go here and get some information and check out the place for his small doggie. We went inside and the owner instead of greeting us she said you looking for the tattoo shop is not here no more! i said excuse me she said yeah werent you looking for it i answer no she said what do you need i said i came to get some information and prices This person sounded so racist and rude and the inside was so dirty iam glad she showed how rude she was cause i wouldnt trust her with my dogs when shes mad and at least i found out in time before i dropped any cash to her. That wasent a very profesional way to treat your customers!!!!!!!!!! so i decided to never take my pets there and i wouldnt recomend this place if you are trying to look for a place for your pets!!!!!!!!!!!!!! try calling other places who woud treat you and your pets with the respect that you deserved!!!!!!!!!!!!!!!!!!! Run from there to all the dog owners who want to go there!!!!!!!!!!!!!!!!RUDE RUDE RUDE !!!!!!!!!!
Took my Chihuahua Shitzu mix, who is normally very feisty and no one will groom him. These ladies did AMAZING! The cut was perfect and my dog was happy! The whole family loved it. I will definately come back and recommend anyone to come and get your dog groomed here.
First time customer. They did a wonderful job on my small husky shepherd mix. She is very squirmy and whines with underfur. Very nice and very fair price.

Pet Salon Info

Amenities

Today

Opening Hours

Monday Closed
Tuesday Closed
Wednesday 09:00 AM - 05:00 PM
Thursday 09:00 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday 09:00 AM - 05:00 PM

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