Quick Facts About Elsa's Hair Salon
Strengths:
1. Great people: Many customers commented on the friendly and pleasant staff at Elsa's Hair Salon. This indicates that the salon has a welcoming and positive atmosphere, which can contribute to a pleasant and comfortable experience for customers.
2. Old school feeling: One customer mentioned that going to Elsa's Hair Salon reminded them of the traditional barber experience they used to have with their grandfather. This suggests that the salon has a classic ambiance that can be nostalgic and appealing to certain customers.
3. Affordable prices: The price of $10 for a haircut, plus tip, was seen as reasonable by several customers. This indicates that Elsa's Hair Salon offers competitive pricing, which can attract budget-conscious customers.
4. Diversity of services: The salon offers various services such as hair dying, facial hair grooming, and waxing, ensuring that customers can have multiple beauty needs met in one place. This can save time and provide convenience to customers who may need multiple services.
5. Attention to customer needs: A customer mentioned that Elsa, the main barber, was understanding and accommodating when it came to their special requirements due to ear surgery. This demonstrates that the salon values customer satisfaction and is willing to go the extra mile to ensure their needs are met.
Weaknesses:
1. Poor reviews: One potential customer was hesitant to visit Elsa's Hair Salon due to negative online reviews. This suggests that the salon may have a negative reputation among some customers, which can deter potential business.
2. Price increase during COVID: A customer expressed dissatisfaction with the salon for raising prices during the COVID-19 pandemic. This can be seen as a weakness as it may alienate price-sensitive customers and leave a negative impression.
3. Inconsistent service quality: Several comments indicated that the salon had inconsistency in the quality of haircuts. While some customers praised Elsa's skills, others mentioned having poor experiences with other stylists at the salon. This inconsistency may lead to customer dissatisfaction and uncertainty about the quality of service they will receive.
4. Limited expertise: A complaint was made about one stylist's inability to cater to specific haircut requests, such as not cutting short on the sides. This suggests that some stylists at Elsa's Hair Salon may have limitations in their skill sets, potentially limiting the range of services the salon can offer.
5. Negative experiences with specific staff: Multiple comments mentioned negative experiences with a male stylist at the salon, citing rudeness and poor haircuts. This indicates that the salon may have problematic staff members that can negatively impact the overall customer experience and reputation of the salon.
In conclusion, Elsa's Hair Salon has strengths such as a friendly atmosphere, affordable prices, and attention to customer needs. However, it also faces weaknesses such as poor reviews, inconsistent service quality, limited expertise among some stylists, price increases during COVID-19, and negative experiences with specific staff members. Addressing these weaknesses can help the salon improve its reputation and attract more satisfied customers.
Best TL Reviews
Amazing place great people always i cut son’s hair in this salon
Great place for your hair needs. My grandfather was a barber and when I go here I get that old school feeling like when he would cut my hair. The price is $10 for a haircut plus tip. The staff is friendly and take special care to make sure that you look good when you leave. They also offer Hair dying, facial hair grooming (I have a beard), and waxing. Just tell them what you want and done.
i was thinking of going here - need a new Hair Color Tech, the reviews are TERRIBLE. WOW. With all those review with that guy, why would a owner allow him to still work her, that says alot to me.
A little expensive they raised the price of double because of the COVID i don't think it's right.????
I Always come here for my cuts, great price great service. Elsa is my main barber she always gets my cut right and never disappoint. I had ear surgery and other places don't respect of having to be careful when cutting my hair near my ears. She was very understanding
You ask for a boys hair cut and the male tells you. " I do not do the kids. No I can't do that!" Than later on your friend who is white and polish tells u he cut her son's hair who is even younger than my son. Racist!!! Has to be. But than I go another day and there is another lady there not Els . I tell her short on side and long on top maybe nothing cut off top wanting a pomp. She says I do not do short on sides. (((the male was talking to the woman in their language before this happened)))) racist
Elsa you're my hero!!! The people that work for you are unpleasant and unkind. I wish there were more of you and less of them . Love you Elsa, but I had a badddddddddddd exsperience with the dude telling me that my son is a R-t--d . I can't for the life of me figure out why you let someone like this hurt people. I have read all your reviews and it seems he is a huge problem.
The man is rude and cuts hair poorly. A man came in with a Forrest of hair and he left looking the same minus maybe a millionth of an inch. He doesn't cut children's hair. Thank God, what a scary man!!! Horrible personality. The lady there doesn't do that great of a job either. The only stylist to get a cut by is Elsa herself !!! She is fantastic. I regret going there when Elsa wasn't there.
Elsa's Hair Salon Info
Amenities
Accessibility
-
Wheelchair accessible parking lot
Payments
-
Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
How to go there
Location
Places