Kelly Boutique Nails LLC

+1 973-476-2570

605 Bloomfield Ave 2nd fl ste 8, Montclair, NJ 07042 United States of America

Open Today: Closed

Quick Facts About Kelly Boutique Nails LLC

Kelly Boutique Nails LLC has several strengths and weaknesses based on the comments provided.

One strength of the establishment is its cleanliness. Customers have mentioned that the studio is clean and neat, which creates a welcoming environment. This is important for a nail salon as cleanliness can affect the overall experience and perception of the business.

Another strength is the friendly service provided by the staff. Customers appreciate the personalized experience due to the small size of the salon, which creates a cozy and intimate atmosphere. The staff also goes above and beyond by offering extras such as hot stone foot massages and back rubs. This adds value to the services provided and enhances the overall customer experience.

Reasonable pricing is also highlighted as a strength. Customers have mentioned that the prices at Kelly Boutique Nails LLC are affordable compared to other nail salons. This makes it accessible to a wider range of customers and increases the likelihood of repeat business.

Additionally, the attention to detail and care provided by the manicurists is commended. Customers have mentioned that the manicurists, particularly Ariana, put effort into ensuring a high-quality finish and are thorough in their work. This shows a dedication to customer satisfaction and can contribute to positive customer experiences.

Despite these strengths, there are some weaknesses mentioned in the comments. One weakness is the limited capacity of the salon. With only two chairs and two manicurists, it may be difficult for customers to secure appointments at their desired time. This could lead to potential frustration or the need to book in advance.

Another weakness is the uneven painting technique mentioned by one customer. They found that the polish was not painted down to the cuticles and was uneven. This suggests that there may be inconsistencies in the skills and techniques of the manicurists at the salon. Improving the training and skill development of the staff in this area could help address this weakness.

In addition, one customer mentioned that their nails broke just one week after getting them done. This suggests that the durability of the products and techniques used may not be as reliable as expected. This could potentially deter future customers who are looking for longer-lasting results.

Finally, it is worth noting that one customer had a negative experience with the nail services. They mentioned that the paint or product used did not hold up for more than two days, leading to dissatisfaction and disappointment. This indicates a potential quality control issue and may impact the reputation of the salon if similar experiences are shared by others.

In conclusion, Kelly Boutique Nails LLC has strengths in its cleanliness, friendly service, reasonable pricing, and attention to detail. However, weaknesses include limited capacity, uneven painting technique, potentially unreliable durability of nail services, and possible quality control issues. Addressing these weaknesses while maintaining the strengths can contribute to the overall success and customer satisfaction of the salon.

Best TL Reviews

Clean establishment, friendly service. They only have two chairs and two manicurists, but the cozy space makes the experience feel very personal instead of feeling like a mill. Very easy to book and very reasonably priced. I almost never get my nails done and have had bad experiences the few times I've gone. I actually prefer doing my nails myself (buffing, shaping, cuticle trimming, and painting); but I like this place enough that I'll be going back. The pedicure included hot stones and the manicure included a scrub massage up to my elbows at no additional charge. Very happy with it. (The photos are both regular polish, I hate what gel and powder do to my nails.)

This place is a hidden gem! Even with a blizzard Ariana came through with the win. I’ve never been here before but I will 100% come back to see her and enjoy the piece and quiet of this small but awesome salon. I am very grateful to have found this place and love my nails!!

Ariana has done such a fantastic job with my acrylic set, she puts such care and detail into my nails, I have not left without a smile on my face. The studio is so clean and neat, very welcoming. The prices are great too! This is my favorite nail salon that I've ever been to!! Definitely recommend!! :) Pic is my favorite set so far!! ????

Nails were done on Tuesday. Today is Saturday. Don’t know if you can see from pictures but polish was not painted down to cuticles and is uneven. They are very nice and give nice extras like warm stone foot massage and back rub. Painting technique needs work. It is uneven. They have a regular fan and not a nail dryer and my nails did not dry evenly.

I am not sure how this place got 4.9 stars… its been one week and my nails are already broken?! I git sns dip. The gel pedicure was bomb ! I wouldn’t recommend dip powder

BY FAR the best my nails have ever looked! Kelly was so thorough did an absolutely impeccable job. On top of that she is so sweet and lovely to talk to. It's also a cozy, serene environment unlike some of the larger nail salons that are churning people through as fast as possible and have no care for the quality of their work. I thoroughly enjoyed my experience and will keep coming back. Could not recommend this place more!

I’m not even sharing for myself. I recommended this place to my gf. Who is new to the area. I sent her there based off the reviews. She used to get them done and they would last a week or two. NOW IM IN THE DOG HOUSE. Your paint or what ever you use. Two times didn’t hold for more than two days. the second you knew you f’ed up and did it for free (the second time) You should have done it right.

Great experience with Ariana, my feet were a disaster, my feet seriously needed a tune up, had overgrown nails, callous, def. got some nail care. didn't expect the hot stones, massage, and all sorts of procedures, Ariana took her time and was very respectful. place small, but cozy and private. below is before and after pic. Dudes, its ok to treat yourself to a best pedicure in town!