Glamour Nails & Spa

+1 336-476-1129

1630 Liberty Dr, Thomasville, NC 27360 United States of America

Open Today: -

Quick Facts About Glamour Nails & Spa

Glamour Nails & Spa has received a mix of positive and negative comments from customers. It is important to consider these comments in order to understand the strengths and weaknesses of the place.

One of the strengths mentioned by customers is the friendliness and helpfulness of the staff. Some customers have stated that the people at Glamour Nails & Spa are always nice and provide excellent service. One customer even mentioned that Vivian was the best and provided an amazing pedicure.

Another strength of the salon is the professional service provided. Customers have commented that the staff takes their time to ensure the nails are done perfectly and the job is well done. Some have mentioned that it was the best set of nails they have ever had.

In terms of weaknesses, several customers have had negative experiences with the quality of the service. One customer mentioned that their nails were done poorly, with broken nails, crooked replacements, and chipping acrylic. Another customer mentioned that the nail technician cut their cuticles to pieces and caused discomfort and potential health issues. These comments reflect a lack of attention to detail and skill in providing a quality nail service.

Some customers have also mentioned issues with rushed service and lack of relaxation. One customer mentioned feeling rushed as the next customer was started right after they had finished, and this prevented them from having a relaxing experience. Another customer mentioned that the salon felt basic and not spectacular, with minimal attention to problem areas and sharp corners that caused discomfort.

One customer mentioned a positive experience with eyebrow waxing, but also highlighted a heavy-handed technician. The customer also mentioned that the communication was challenging due to language barriers, which may be a weakness for some customers who prefer fluent English-speaking staff.

The lack of friendliness and professionalism of some staff members is a significant weakness mentioned by customers. One customer mentioned that they had been to the salon multiple times and experienced a consistent lack of friendliness from the same technician. They also mentioned that the technician did not greet them, smiled, or engage in conversation. This behavior, coupled with the lack of indicators of the technician's name, made the customer question whether they would return to the salon.

In summary, Glamour Nails & Spa has strengths in terms of friendly and helpful staff, as well as professional services provided. However, weaknesses include poor quality service, rushed and unrelaxing experiences, communication challenges, and unfriendly staff members. These weaknesses should be addressed in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

This place use to be really great.... last time I went the girl that did my nails did an awful job!!! I had one that had broken off that had to be fixed and then just a normal fill in. The girl broke my pinky nail... while taking the nail polish off so rough I had to keep jerking my hand back....right across the middle of my nail bed.... instead of taking it off trying to salvage what she could of my actual real nail she just painted acrylic over it.... when she was using the drill thing on my nails she cut all my cuticles to pieces.....the nail that she replaced is completely crooked.... when she cut them down instead of using the drill like they normally do she used the clippers and cracked the acrylic.... so she tried to fill it in with more acrylic.... needless to say.... now I am stuck with a crooked middle mis shaped middle finger.... 3 of my nails pieces have of acrylic that are chipping off of them..... most of them are trying to start lifting from the bottom....water keeps getting under them and I'm sure a fungus is gonna grow under them. It has been 1 week since I had them done. Now I will have to go somewhere else pay to get them removed and redone.... it's ridiculous. I don't know what happened to this place..... but I won't be going back.

The people here are always very nice and helpful. They do a fantastic job on my nails, eyebrows and my feet. Love them!

Vivian was absolutely the best!!! Best pedicure ever!! My feet look and feel Amazing!

Very professional, best set of nails I’ve ever had! Really took their time to get it just right for me.

Basic place for pedicure. Nothing spectacular. Nipped one cuticle till it had blood. Minimal scrabbling of hard spots. They start next person as they finish with you, felt very rushed and not relaxing. Two nails had such a sharp corner / angle that it was cutting into skin/next toe.

I called and made an appointment at 4 p.m. for a simple eyebrow wax. I was 20 mins late and I waited less then 5 minutes for the lady to call me back to do my brows. She did a great job on my brows. She's a little heavy handed but who cares thats just how some people are. I understand they have a business to run and I'm Cambodian and my families own nail salons and a lot of time the nail techs cannot speak any English that's why they're not able to greet you or ask you your name or carry on a conversation with you! Understand that or go somewhere where they speak fluent English people. It costs $10.00 for my brows and I tipped her 10.00!My brows looked great. I'm going back to get my brows done again. Ill be a frequent customer.

They did a good job on my SNS nails. My only complaint is she hit my skin with the buffer on multiple fingers. 3 days later one of them is still sore and red where it bled. It seemed like she was rushing. Very nice and clean place though.

I want so badly to like this salon because of the convenience in the location to my house. But I’ve been to this salon three times and the same lady has done my nails each time. She does a good job but she is not friendly at all!!! In fact no one has ever greeted me. She acts like she is annoyed the whole time. I never saw her smile, never asked me my name or told me what her name was. No conversation what so ever. Instead she sat there doing my nails talking in a different language to the other nail technicians.

I’m curious if she wasn’t friendly because I came in as a walk in (which is boldly printed on the front door ‘Walk ins Welcome’). She told me that I needed to make an appointment next time. That’s all the actually said to me other than asking what I wanted on my nails. She’s not friendly, borderline rude and just not sure I want to come back. I may drive a few extra minutes down the road to go to the salon where they are nicer and more friendly.