Quick Facts About NEXGEN nails & spa #2
NEXGEN Nails & Spa #2 has received mostly positive reviews from customers, highlighting its strengths in service quality, friendly staff, cleanliness, and overall ambiance. However, there is one negative comment that raises concerns about the hygiene and pricing consistency of the salon. In this analysis, we will delve into the strengths and weaknesses of NEXGEN Nails & Spa #2 based on these comments.
One of the major strengths mentioned by customers is the quality of service provided by the salon. Customers appreciate the attention to detail and the effort put into trimming and cleaning their nails. They mention that the staff takes their time and ensures that the customers are satisfied with the results. This indicates a high level of skill and professionalism among the nail technicians at NEXGEN Nails & Spa #2.
Another strength highlighted by customers is the friendliness and helpfulness of the staff. Commenters specifically mentioned positive experiences with Andy, the manager, and Kiwi, a nail technician. The welcoming nature of the staff, especially for first-time customers, is also praised. This friendly and accommodating atmosphere contributes to a positive overall experience for customers.
Cleanliness is another strength of NEXGEN Nails & Spa #2. Multiple customers mentioned that the salon is clean and well-maintained. This is an important factor for many people when choosing a nail salon, as cleanliness is directly related to the safety and hygiene of the services provided. Customers appreciate the effort put into maintaining a clean environment at NEXGEN Nails & Spa #2.
The overall ambiance and aesthetics of the salon are also mentioned as strengths. Customers note that the place looks nice and clean, with cute decorations and a wide selection of colors. The size of the building is also mentioned, indicating that it is larger than it appears from the outside. These factors contribute to a pleasant and inviting atmosphere for customers.
Now, turning our attention to the weaknesses mentioned in the comments, there is one negative review that raises concerns about hygiene and inconsistent pricing at NEXGEN Nails & Spa #2. The commenter claims that the salon is unhygienic and that the staff speaks negatively about customers in Vietnamese. They also mention that the salon is aggressive in their cleaning methods, causing bleeding, and that they only use nail glue to stop the bleeding. These allegations, if true, are serious concerns and could greatly impact the reputation and credibility of the salon.
Inconsistency with pricing is also mentioned, although further details are not provided. This suggests that some customers may have experienced pricing discrepancies or issues with transparency regarding the costs of services at NEXGEN Nails & Spa #2. This is concerning as it can lead to customer dissatisfaction and a lack of trust in the salon.
Based on these comments, the strengths of NEXGEN Nails & Spa #2 include excellent services, friendly and helpful staff, cleanliness, and an inviting atmosphere. These factors contribute to a positive overall experience for customers. However, the weaknesses highlighted, such as concerns about hygiene and inconsistent pricing, are serious issues that need to be addressed by the salon. It is crucial for NEXGEN Nails & Spa #2 to prioritize the cleanliness and hygiene of their services and ensure transparent and consistent pricing to maintain a good reputation and retain customers' trust.
Best TL Reviews
Great services and staffs were friendly and helpful! I went here every 2 weeks to have my nail done. I personally recommend Vicky if you want to get design on your nail!
I have been going to nexgen nails since I lived in San Pablo. Andy is a wonderful manager! I was so happy to learn that they open a shop in concord since I now live in Martinez. I always get dipped powder nails.
They are clean accommodating and helpful. They do a phenomenal job on trimming and cleaning your nails and make sure you are satisfied!! They celebrated my mom's 65th the right way with a song cake and some vino! Thank you nex gen staff
My boyfriend and I would always pass this place by on our commute to work and decided to check it out. Everyone was so welcoming and helpful with it being our first time. They were able to take us right away for two deluxe pedicures (includes sea salt exfoliation, wrap, hot stone massage) and the staff were friendly and took their time. Great color selection! Also, they had the cutest decorations up. Building is larger than it looks on the outside. On the christmas tree, there's little cards with discounts inside. I picked one that had $3 off. Then they gave us cuticle oils as a christmas gift ????
STAY AWAY from this place! They are unhygienic. They speak about others and make fun of their customers in Vietnamese and inconsistent with pricing. The worst part is they are so aggressive with the cleaning that you bleed and all they do is put nail glue over it to stop the bleeding!
Go to Belle Nails across the way they are much cleaner and will not speak about you
Always an excellent experience! Thanks Kiwi for all of your fantastic work!
I got a set done and oh my gosh best nail set of my life!! And the people here were so nice and the place looks really nice and clean! Love it here definitely my new regular nail place!!
Andy and his team always provides excellent service. I would never ever go anywhere else but to the best. Keep up the great work!
Place Pictures
NEXGEN nails & spa #2 Info
Amenities
Health & safety
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Appointment required
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
Places
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