Pink & White Nails

+1 812-372-9999

1774 25th St, Columbus, IN 47201 United States of America

Open Today: -

Quick Facts About Pink & White Nails

Pink & White Nails is a nail salon that has received mixed reviews from customers. While some customers have had positive experiences and praised the attention to detail and professionalism of the technicians, others have had negative experiences with issues such as poor customer service, language barriers, and unsatisfactory results. In order to analyze the strengths and weaknesses of Pink & White Nails, it is important to consider these comments and the overall feedback from customers.

One of the strengths of Pink & White Nails is the attention to detail displayed by some of the technicians. Customers have mentioned that they paid close attention to details and asked for feedback at various steps of the procedure. This demonstrates a commitment to providing a personalized and satisfactory experience for customers. Additionally, some customers have appreciated the use of magnetic color-changing nail polishes, which added a unique element to their manicures.

Another strength mentioned by customers is the natural appearance of the nails after the service. Customers have praised the use of tips and dip powder manicures, stating that their nails looked natural and as if they were their own. This shows that Pink & White Nails is capable of delivering high-quality results and meeting customer expectations when it comes to the appearance of the nails.

Furthermore, some customers have commended the professionalism and pleasant demeanor of certain technicians. They have mentioned feeling comfortable expressing their preferences and being satisfied with the shaping of their nails. This suggests that Pink & White Nails has some competent and capable staff members who can provide a positive customer experience.

On the other hand, there are several weaknesses that have been pointed out by customers. One major concern is the pricing of the services. A customer mentioned that the service felt expensive, with a total of $60 for a manicure. This could be a deterrent for potential customers who may seek more affordable options elsewhere.

Another major weakness highlighted by customers is the poor customer service and experiences with certain technicians. One customer mentioned that their nail was cut despite explicitly instructing the technician not to cut it due to being diabetic. Additionally, another customer stated that their cuticles were cut to the point of bleeding and their nails were cut too short, causing discomfort. These incidents reflect a lack of attention to customer preferences and potentially inadequate training for the technicians.

Furthermore, negative comments have been made about the language barrier between employees and customers, which could lead to miscommunication and customer dissatisfaction. Additionally, a customer mentioned that their stylist was visibly sick and should not have been working with customers in that condition, raising concerns about the health and safety practices of Pink & White Nails.

Lastly, there have been complaints about the quality of the service provided. Customers have mentioned uneven, rushed, and overall poor manicures, which indicates a lack of consistency and attention to detail across all technicians.

In conclusion, Pink & White Nails has both strengths and weaknesses based on customer reviews. The attention to detail, natural appearance of the nails, and professionalism of certain technicians are strengths that highlight the salon's potential for providing satisfactory services. However, issues such as high pricing, poor customer service, language barriers, and inconsistent quality of the services indicate areas that need improvement. Addressing these weaknesses would be crucial to enhancing the overall customer experience at Pink & White Nails.

Best TL Reviews

Overall, the service was great but could be enhanced. She paid attention to details and asked me how I feel various steps of the procedure. I went there with one fully broken nail which was actually painful. I added tips to my nails for the first time to protect my broken nail. That nail is now less painful. Overall, I don’t know if I would add tip to my nails in the future since it feels rather weird to me. She also added dip cream and added black gel color and then the 5D cat eye magnetic on top. I love these magnetic color-changing nail polishes since they change my mood for the better. Things that could be enhanced is addition of “hand massage” and “cuticle picking” to the service. I paid $50, $2 was added since I paid with credit card, and $8 tip. I feel the service was a bit expensive for $60 total.

I cannot express enough how beautiful my nails are!! I’ve been looking for a good nail tech at a local salon for a year now, and I finally found a fantastic one!

Steve was meticulous and careful with shaping my nails. He made sure they were exactly what I wanted. He was also so pleasant and made me feel comfortable expressing what I wanted.

I got tips added to my natural nails with a dip powder manicure… and just look at them! They look soooo natural- as if they were my own! I’m obsessed.

Needless to say my hunt for a nail tech is finally over. I’ll be seeing Steve at Pink & White Nails every couple weeks indefinitely. Thank you!

Everyone needs to RUN to Pink and White and get their nails done by Lien. I have been searching for a tech to be loyal to and I have found her! I love her work. She paid close attention to detail and you could tell she takes pride in the nails she creates. 10/10 experience and I will definitely return!

They cut my nail AFTER I told her that “I’m diabetic. I don’t want my nails cut. And I like my nails long.” My pinky nail is nonexistent. She had 2 of my cuticles bleeding. My toes hurt because of how short my nails were cut.100% will never go back.

I have been going here for about a year now. I have yet to have a bad experience. They are always super nice and professional. I'm always pleased with their work. The last time I was there it was super busy and they called in back up to help so people didn't have to sit forever. I definitely recommend Pink and White.

They did my daughters Coffin styled gel nails and out-of every nail salon we've been to, this salon did amazing. Except for the extreme language barrier between the employees and customers. And our stylist was very sick and should not have been working hands on with customers

This was the worst nail salon experience ever!! I would never recommend this salon. After I specifically asked for brita lite gel she used a dip in solution and my nails looked horrible. After I asked the tech nicely to just do acrylic she ended up having a complete attitude to make me uncomfortable. She was then super rough with my hands and ended up cutting my finger & then proceeded to wrap my fingers in foil with acetone. Can you say ouch??? I have been getting my nails done for years & decided to not go to my home salon for it was far from my mothers house who was watching my kids. I definitely will not be back & I dont think I should have been charged 40 dollars for this fill in bc my nails look horrible and have to be re done. Did I mention she charged me for the dip in solution that I never asked for. ????????????

Certainly not the best gel

mani I've had to say the least. Uneven, rushed, and overall poor customer service