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Champz Barber Shop

+1 317-602-8821
4615 E 10th St, Indianapolis, IN 46201 United States of America
Open Today: 10:00 AM - 04:00 PM

Quick Facts About Champz Barber Shop

Champz Barber Shop has received a mix of positive and negative comments, which provide insights into its strengths and weaknesses. In order to analyze these comments thoroughly, we will explore various aspects of the barbershop, including talent, customer service, atmosphere, cleanliness, and overall experience.
One of the major strengths highlighted in the comments is the talent of the barbers. Multiple customers praised the skills and attention to detail of the barbers, describing their haircuts as great, fantastic, and flawless. This indicates that the barbers at Champz have the ability to provide high-quality cuts and meet customer expectations in terms of precision and style.
Another strength that stands out is the cleanliness of the barbershop. Several comments mention the cleanliness of the place, noting that there is always someone cleaning. This attention to cleanliness creates a pleasant and hygienic environment for customers, contributing to their overall satisfaction and comfort.
The equipment used at Champz is also mentioned as a strength. Customers have observed that the barbershop is built up with equipment that other shops don't have. This suggests that Champz has invested in providing its barbers with the necessary tools to deliver top-notch haircuts and grooming services.
The atmosphere of Champz is highlighted as another positive aspect. Customers mention that the barbershop has a cool ambiance and is always filled with families and kids. This creates a welcoming and family-friendly atmosphere, making it an enjoyable experience for customers of all ages.
Additionally, the provision of edited versions of songs when kids are present is seen as a thoughtful gesture. This shows that Champz cares about creating a comfortable and appropriate environment for its customers, considering their needs and preferences.
However, there are also some weaknesses identified in the comments that need to be addressed. One of the major weaknesses mentioned is the inconsistent customer service. Some customers experienced long wait times and felt ignored, while others received prompt attention and felt welcomed. Inconsistency in customer service can result in a negative overall experience and may lead to customers seeking alternatives.
Another weakness highlighted is the lack of communication and professionalism from certain barbers. In one instance, a customer waited for a long time without being acknowledged, while a barber took extended breaks or prioritized other customers. Such behavior can lead to frustration and poor customer satisfaction.
Furthermore, a customer mentioned that their eyebrows were shaved too low and they were nicked, indicating a lack of precision and attention to detail by the barber. This is a significant weakness as it compromises the quality of the service provided.
Another weakness mentioned is the limited availability of barbers, especially during certain periods. One customer had to wait for an hour before being spoken to and was then informed that an appointment was required. This lack of availability can lead to inconvenience for customers, especially those who prefer walk-in services.
To address these weaknesses, Champz Barber Shop should focus on improving consistency in customer service and ensuring that all customers are greeted and attended to promptly. The barbers should also prioritize professionalism and maintain a high level of communication with customers to avoid any misunderstandings or dissatisfaction.
Moreover, it is crucial for the barbers to pay attention to detail and deliver precise haircuts to avoid any mishaps or dissatisfaction. Consistent training and development programs can help with maintaining high skill levels and ensuring that customers are satisfied with their haircuts.
In terms of availability, Champz may need to review their scheduling systems and consider the demand for walk-in services. Whether accommodating more walk-in customers or encouraging appointments, it is essential to provide options that cater to a diverse range of customers.
In conclusion, Champz Barber Shop has several strengths, such as talented barbers, a clean environment, well-equipped facilities, and a welcoming ambiance. However, there are also weaknesses that need to be addressed, including inconsistent customer service, lack of communication and professionalism by some barbers, and issues with precision and attention to detail. By addressing these weaknesses and building upon their strengths, Champz Barber Shop can enhance the overall customer experience and strengthen its reputation as a top barbershop in the city.


Best TL Reviews

Best barbershop in the city! No cap! I stay out west, but I go over east b/c the shops by me are not as nice, and IMO the barbers are less talented and attentive to detail in comparison to the cuts I see and get at Champz. Dude with the aux cord in there could also be a DJ! I like how when kids are present, they play the edited versions of songs. There is always someone in there cleaning. The place is built up with equipment other shops dont have. It's just an easy place to exist and get tightened up. I aint posting MY picture on here like a goofy! Go see for yourself
First experience: Good, ok cut
Second: Good, great cut by a female, think her name is Paige, and she has not been there the last two times I went
Third: Horrible. No one acknowledge me at all. Waited for like two hours. Kept getting passed up. Walked in before another guy who walked in and the dude (Avery) who cut my hair during the first experience kept passing me up. I didn't want to say anything because I don't know how these people's tempers are when I know my own. So I just left
Fourth Time: Came back the next day, not nearly as many people. The only person who acknowledge me was the first chair on the left (who only took appts and not walk-ins). The other two; 1.) the guy from my first experience here, still did not acknowledge me, took damn near 30 minutes cutting one spot on someone's head, then took like a 15 minute smoke break and then proceeded to cut someone's head who was "passing through" town. There was another dude who was there who I am not even going to waste my time on with this review. People must not like money anymore.
I'm good off of this place
The barber shaved my eyebrows too low n nicked me
No greeting when walked in (01/10/20). There was only one female barber. Also there was 2 barbers (male&female) that kept walking in and out the back door. My 2 sons & I sat there for an hour before anyone spoken to us. That's when we're told we had to book an appointment.
The place is very nice on the inside, it's clean has a great atmosphere and plenty of seats. Felica does a great job cutting my hair. From what I seen all the barbers there do a good job.
My first time ever at this particular Barber shop. Their services include; Hot towel service, facials, eyebrow arch, Champz also, has a cosmetologist by the name of FAT BOI, who I visited and received the best shampooing and massage in my life. My hair was flawless when he was finished. I also noticed a very skilled Barber by the name of Knockie. She has an amazing cutting hand. I definitely walked out a Champ. This is a one stop shop for all your beauty needs!
Great cut every time, fantastic attention to detail. I always feel welcome and the ambiance is really cool. Always lots of kids and families there.
I love how knockie does my daughter's hair she's so awesome with her work I highly recommend her for anybody who wants their hair done to go to knockie at champz barber shop

Champz Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday 10:00 AM - 04:00 PM

How to go there

Location