Quick Facts About Hershey Nails
Hershey Nails has a mix of both strengths and weaknesses based on the comments provided. It is important to consider both sides before forming a judgment about the overall quality of the place.
Starting with the strengths, many customers mention the friendly and professional staff at Hershey Nails. One customer specifically highlights their positive experience with a nail technician named Kim, expressing their love for her and how they always leave satisfied with their nails. Another customer commends the nail technician for being careful and listening to their concerns, such as the UV lamp causing mild burning sensations. Additionally, some customers appreciate the cleanliness of the place, mentioning that it is clean and well-maintained.
Another strength mentioned is the pricing. Multiple customers state that the prices at Hershey Nails are reasonable and affordable. One customer even mentions that the prices were extremely decent and expresses happiness with the overall result of their nails, especially noting that their nails lasted for a week without chipping or breaking.
Convenience is also mentioned as a strength by a couple of customers. One customer appreciates the fact that they were able to park on the side of the building when the parking spaces were full. Another customer mentions that Hershey Nails takes walk-ins, which adds to the convenience factor for potential customers who don't want to make appointments in advance.
However, there are several weaknesses highlighted in the comments as well. One customer describes their experience as seriously awful, mentioning several red flags. They mention that the station they were directed to was not clean, with someone else's nail trimmings on it. They paid full price for a gel manicure, but their cuticles were left in bad condition, as shown in the provided pictures. Additionally, the nail lamp got extremely hot during the service, which ruined the gel. Although a different nail technician noticed this and attempted to fix it, the customer ended up spending 1.5 hours with three nail technicians watching the attempt to fix their nails, which they found awkward. The customer also got cut several times during the process and states that a nail file/buffer that had clearly been used on another customer was used on them, which raises concerns about hygiene standards. The customer concludes by strongly recommending against visiting Hershey Nails, mentioning a potential risk of nail infection.
Another weakness mentioned is the lack of consistency in service quality. One customer mentions that they have been going to Hershey Nails for almost two years and love a specific nail technician named Kim, always leaving satisfied with their nails. However, another customer mentions that they have been experiencing issues for the past year, with each visit being problematic. They express frustration with a nail technician who tried to paint their nails with a different color than what was chosen, arguing about it and ultimately trying to cover up the mistake with glitter. The customer compares the final result to that of a five-year-old and states that it is not something they would have chosen for themselves.
There is also a comment about feeling rushed during a pedicure appointment. The customer mentioned that they and their partner were told the service would take five minutes, and while they appreciated the accommodation, they felt rushed and potentially the quality of the service was compromised due to the rush.
Lastly, a customer expresses dissatisfaction with the pricing and service at Hershey Nails. They mention that they were overcharged for a fill-in and that the front desk employee tried to charge extra for a broken nail, which they believe was an attempt to give themselves a tip. The customer mentions their frustration with the lack of listening and the attempts to deceive them, stating that they will not be going back after being a loyal customer for five years.
In conclusion, Hershey Nails has a mixed reputation based on the comments provided. While some customers praise the friendly staff, professional service, reasonable pricing, and convenience, others express concerns about hygiene, service quality, and honesty. It is important for potential customers to consider these strengths and weaknesses before making a decision about visiting Hershey Nails.
Best TL Reviews
I usually don’t do reviews bc I don’t want to sound like a Karen, but this experience was seriously awful. My first red flag should’ve been when the “clean” station they directed me too had someone else’s dirty nail trimmings on it. I paid full price ($35) for a gel manicure and my cuticles are completely busted (see pics). During the service the nail lamp got super hot and ruined the gel, which my nail tech kept painting over. A different nail tech (Kim) was walking by and noticed this, so she decided to redo all of them. The service took 1.5 hours and I had 3 nail techs watching the attempt to fix them which was kind of awkward. I also got cut about 10 times in the process and they used a nail file/buffer on me that had clearly been used on another customer. Don’t recommend this place unless you want a nail infection ????
I’m not sure what’s going on with Hershey nails but it is going down hill! I get pedicures on the regular and the past year with Hershey nails has been nothing but issues. I keep going back thinking oh it was just a bad day and trying to give the benefit of the doubt but this evening was my last straw. I picked out a beautiful dark solid green glitter for Christmas and my nail tech said oh that beautiful for Christmas and proceeded to go grab my color. She started painting my nails with black. I was taken back by this but figured she knows what she’s doing. Then she adds a clear glitter over top and say do you like? I said um no? This isn’t green at all. And she proceeds to actually argue with me saying this is the color and so I asked to see my swatch again and saw panic on her face. She brings the swatch back that I picked and says they no longer have this color. So instead of telling me that from the beginning she tried to pull a fast one over me. She brought back chunky green glitter and at this point I’ve just had it so she proceeds to put that over top of the black. Over all my toes look like a 5 year old and it’s nothing I would ever ever get if you know me.
I've been going to Hershey nails for almost 2 years now… I love Kim so much. There is not a time that I go in there that I don't absolutely love my nails.
They did a great job on my nails. I did have to wait a little bit but that was due to the volume of customers so I didn't really mind. The lady that did my nails was careful and listened to my concerns (the UV lamp kept mildly burning me, sensitive hands, she explained I could pop my hands out every few seconds). Friendly staff and great service, will be coming back!
This place was absolutely excellent yes there might be a little bit of a weight but they definitely will get you in prices were extremely decent and I'm more than happy with the result I'm a mechanic so I tend to work with a lot of tools and my nails get messed up quickly it's been a week they still look great !!! I'm going back for sure also they are very clean.
And once again I am beyond satisfied! Not one have my nails chipp or broke!! They are very nice and always greet you upon walking in. They are busy but still take walkins!. Cherry whom I see is awesome.. and quick to!.
And You can park on side of building if spots are full
My husband and I called for pedicures. They said they could do them in 5 minutes. They were very accommodating but we felt very rushed.
Won’t be going back. They tried to charge me $45 for a fill in which is $20 with regular color and $5 for a broken nail.,, so that’s $25 extra long extra $10? I’m guessing so she was trying to give herself a tip lol not happening I walked out without polish. I love the new girl who does my feet however the chick with the glasses that usually sits up front needs fired. Sooo over them not coming back after 5 years and spending. $80* each time. They don’t deserve it anymore. They don’t listen and don’t do what you ask or try to get one over on you. !! Go elsewhere
I was a walk-in and able to be seen almost immediately. The nail tech was kind, courteous and professional. My toes look great. Place was clean, and reasonably priced.
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Hershey Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | Closed |
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