Quick Facts About Franco's Nail Boutique
Franco's Nail Boutique has both strengths and weaknesses based on the comments provided. It is important to consider all perspectives when evaluating a business, as experiences can vary among different customers.
Starting with the strengths of Franco's Nail Boutique, the comment mentioning that the nails last suggests that the durability of their work is appreciated. This is an important aspect for customers who want their nails to last longer without frequent touch-ups. Additionally, the comment praising the friendliness, professionalism, and skills of one of the staff members indicates that there are individuals who provide a positive experience to customers. This creates a welcoming and enjoyable environment for clients.
Another strength highlighted in the comments is the social aspect of visiting Franco's Nail Boutique. Several customers mentioned that they enjoy meeting and interacting with other people while getting their nails done. This indicates that Franco's Nail Boutique creates a social atmosphere that allows clients to connect and potentially form friendships. This sense of community can contribute to a positive overall experience for customers.
However, there are also weaknesses mentioned in the comments that need to be addressed. One common complaint is about the quality of service. One customer had a nail completely fall off within a week of getting a full set, and another customer mentioned that their nails were very thick. These comments suggest that the nail technicians may need to improve their execution and attention to detail. Inconsistency in quality is a significant weakness for any business, as it can lead to dissatisfied customers and a negative reputation.
Another concerning complaint relates to the treatment of customers with disabilities. One customer shared a distressing experience where the staff member yelled at them, blamed them for a mistake, and berated them in front of others. Discrimination against customers with disabilities is completely unacceptable and reflects poorly on the management of Franco's Nail Boutique. This incident requires immediate attention and resolution, as it can severely damage the business's reputation.
Furthermore, it is mentioned that the owner and other workers allegedly talk about clients in a negative way. Gossiping or speaking ill of customers undermines professionalism and creates a hostile atmosphere. This weakness can lead to mistrust and a decline in customer satisfaction.
Lastly, a customer shared a negative experience where the owner was rude to their child. Mistreating customers, especially children, is a serious issue that should never be tolerated. This incident not only affects the specific customer but also their entire community, potentially leading to a loss of customers and a damaged reputation.
In conclusion, Franco's Nail Boutique has both strengths and weaknesses based on the comments provided. The strengths include durable nail services, friendly and professional staff members, and a social atmosphere. However, weaknesses such as inconsistent quality of service, mistreatment of customers with disabilities, negative talk about clients, and rudeness towards children need to be addressed in order to improve the overall customer experience and reputation of the business. It is important for Franco's Nail Boutique to address these weaknesses and ensure that all customers are treated with respect and receive high-quality service.
Best TL Reviews
Got a full set the weekend before the 4th of July. Less than a week later one of the nails was completely off the the others have space up under the nail near the back skin which keeps catching my hair under the nail. This is horrible
I had the absolute worst service here. I’ve never been so disrespected and insulted in all my life. An older Asian woman did my nails, and I showed her a picture of what I wanted done with my acrylic fill-in. She looked at the picture and said she could do it. Then she proceeded to do something different and when I tried to show her the picture again, she said loudly, “No! I can’t do!” I am a stroke survivor, so one arm and hand is weaker and I don’t have as much control over it. While doing my nails, she kept snatching my weaker hand. One time, she grabbed my hand and jerked it too fast, and messed up the polish. She yelled at me, said it was my fault, and berated me in front of everyone there. If people with disabilities are not welcomed there, she could’ve just said that. I’m reporting her to the BBB and I wouldn’t advise anyone to go there for services.
I've been having my Nails done by Franco's for more than twenty year's, in those twenty year's I've seen the business change hands once. The new owner Lynn is a nice lady who takes her job seriously, but I have a complaint about how Lynn and the other workers talk about the clients that they serve .
I love going to get my nails and feet done and I love because I been going three every sent I was a kid my grandmother used to go there and was getting her nails done and I love going because I get along with others people that come and get their hands and feet done and you get to know people and you can make friends there and spending time with the people and you can relax and enjoy your and have a good time and enjoy your self
The Ladies were nice. The nails do last, but I had done that were very thick
The lady that was doing my nails, was very friendly, nice, and professional. My nails turned out how I wanted them to be and they are so pretty ????????
???? good place to go get your nails done
I used to go to this salon for years. Their work is hit or miss. The last straw was the owner being rude to my daughter who was serviced! Do not mistreat our children! You come into our communities to make money and treat us as if we are a nuisance. I won’t be back.
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Franco's Nail Boutique Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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