Quick Facts About Upper Level Cut Lounge Barbershop
The Upper Level Cut Lounge Barbershop has received mostly positive comments, highlighting its strengths in terms of the quality of haircuts, good conversation, and overall positive atmosphere. However, there are also some negative comments that mention issues with the location, customer service, and communication.
One of the strengths of Upper Level is the quality of haircuts provided by Taz, the barber. Multiple comments mention that Taz gives the best haircuts in Washington and is truly gifted. This suggests that the barbershop excels in providing excellent haircuts, which is a key factor for customers in choosing a barber.
Furthermore, the positive comments also highlight the good conversation and friendly atmosphere at Upper Level. Customers mention that they enjoy the conversations they have during their visits and feel welcomed and comfortable in the barbershop. This indicates that the barbershop provides a positive social experience for customers, which adds value to their haircutting experience.
Additionally, some comments mention that Upper Level offers same-day appointments and quick service. This is seen as a strength because it allows customers to conveniently schedule their haircuts and get them done efficiently. Quick service is especially important for customers who have busy schedules and need a barber that can accommodate their needs promptly.
Another strength mentioned in the comments is the reasonable pricing at Upper Level. Customers feel that the services provided are worth the price and consider the barbershop to offer good value for money. This is important because customers are often looking for a balance between quality and affordability when choosing a barber.
However, there are also some weaknesses mentioned in the comments that the Upper Level Cut Lounge Barbershop needs to address. One comment highlights issues with the location, specifically difficulty entering the building due to a code that was not provided. This suggests that there may be a lack of clear instructions or communication regarding the entry process, which can be frustrating for customers.
Furthermore, there are complaints about the customer service and communication at Upper Level. One comment mentions that the customer was not greeted or assisted despite arriving for a scheduled appointment and trying to contact the barbershop. This reflects poorly on the barbershop's ability to provide satisfactory customer service and communication.
To address these weaknesses, Upper Level should consider improving the instructions and communication regarding the entry process to ensure that customers can easily access the barbershop. Additionally, they should ensure that all appointments are attended to and that customers are properly greeted and assisted, even in cases where the barber is busy. Clear and effective communication with customers is essential for maintaining positive relationships and ensuring customer satisfaction.
In conclusion, the Upper Level Cut Lounge Barbershop has several strengths, including the quality of haircuts, good conversation, quick service, and reasonable pricing. However, there are also weaknesses in terms of location issues, customer service, and communication. By addressing these weaknesses, Upper Level can further enhance its reputation and provide an exceptional haircutting experience for its customers.
Best TL Reviews
I’ve been going to Upper Level for 6 years now. Taz gives the best hair cuts in Washington hands down. Wherever I go, I always get people asking me where I get my hair cut. If you want good conversation, good vibes, and a clean cut, this is the place to go!
Scheduled appointments for me and my son. Arrived to the location to find that it’s in a suite. Entry required a code which I was never given. Made my way in because a worker from a different place came out just to be greeted by another door with a code. Never got in. I waited until 4:40, no one ever came out to get me. Called half a dozen times and continued going straight to voicemail. Terrible location. Terrible customer service. Terrible communication. 1 out 5 stars only because I can’t give it a zero. Would not recommend to anyone who actually WANTS to get a haircut because you’ll just be left trying to find an alternate barber shop anyway.
The experience I receive at this barbershop is unmatched to any I have ever received!!!! So much so that I drive 45 minutes for a haircut. Tas is truly gifted and the best barber in the area hands down!!!
I give 5 stars for the haircut and conversation. Also 5 stars for getting me in same Day. Tasman was a bit abrupt with bringing me on as a new client, but thing improved and I'm glad we met and my hair looks good. Building is awkward to enter and there are no clear instructions on how or where to go either on the website or over the phone.
Very good establishment. Been getting my boy’s and my haircut by Tas for the last 3 years on a regular basis. Good conversation with quick cuts. Reasonably priced for the services provided. Would recommend checking out if you’re looking for a barber in the South Sound. Good lookin on the the cuts Tas!
My older brother had been going here for years and referred me a few years back. Now I’ve been getting cut here for years and started taking my younger brother here too. Always great service and walking out with a clean cut.
Best barbershop in town doesn’t get any better. A real professional barber. I alway leave feeling like a new person. Shoutout to UPPER LVL!
Always great service and great conversation. If you come here you will feel welcomed and leave with a cold haircut ????
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Upper Level Cut Lounge Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:30 AM - 06:30 PM |
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| Tuesday | 10:30 AM - 06:30 PM |
| Wednesday | 10:30 AM - 06:30 PM |
| Thursday | 10:30 AM - 06:30 PM |
| Friday | 10:30 AM - 06:30 PM |
| Saturday | 10:30 AM - 06:30 PM |
| Sunday | 02:00 AM - 04:00 PM |
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