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Glen Head Hardware

+1 516-676-1886
21 Glen Head Rd, Glen Head, NY 11545 United States of America
Open Today: -

Quick Facts About Glen Head Hardware

Strengths:
1. Friendly and knowledgeable staff: Many commenters mention the staff's friendliness and knowledge as a major strength of Glen Head Hardware. This is important as it creates a welcoming and helpful atmosphere for customers, leading to a positive shopping experience.
2. Wide selection of products: Multiple comments highlight the fact that Glen Head Hardware has a wide range of products, making it a one-stop-shop for all household needs. This is a strength as it saves customers time and effort by not having to visit multiple stores to find what they need.
3. Reasonable prices: Customers appreciate the fact that Glen Head Hardware offers reasonable prices. This is important as it attracts customers who are looking for quality products at affordable prices, helping to build customer loyalty.
4. Old-school feel: Several commenters describe Glen Head Hardware as an "old-school" hardware store. This is seen as a strength as it creates a unique and nostalgic shopping experience that big box stores cannot replicate.
5. Excellent customer service: Multiple comments mention the exceptional customer service at Glen Head Hardware. This is seen as a major strength, as it creates a positive and memorable experience for customers, making them more likely to recommend and return to the store.
Weaknesses:
1. Limited online presence: It is worth noting that none of the comments mention the store's online presence or e-commerce capabilities. This could be seen as a weakness, especially in the digital age where many customers prefer to shop online.
2. Limited marketing and advertising: None of the comments mention any marketing or advertising efforts by Glen Head Hardware. This could be seen as a weakness, as it may limit the store's reach and potential customer base.
3. Store size: While most commenters appreciate the wide selection of products, one commenter mentions that the store is "packed" and another mentions that it can be difficult to find what they need due to the store's size. This can be seen as a weakness, as it may lead to a crowded and overwhelming shopping experience for some customers.
4. Lack of specialization: While Glen Head Hardware is praised for having a wide range of products, it may also be seen as a weakness that the store does not specialize in a particular area or offer niche products. This could lead some customers to seek out specialized stores or online retailers for specific needs.
Overall, Glen Head Hardware's strengths lie in its friendly and knowledgeable staff, wide selection of products, reasonable prices, old-school feel, and excellent customer service. However, its weaknesses include a limited online presence, limited marketing efforts, store size, and lack of specialization.


Best TL Reviews

This place is the gem of Glen Head !! The staff are so friendly, full of knowledge and hands down just an amazing bunch !!!! I love going to this store. Seems like no matter what I need they always have it. Truly an amazing place to shop for all your household needs.
Love this place. Old school hardware store…I can spend hours in here. They have everything, reasonably priced and very helpful and knowledgeable.
YOU GOTTA GOOOOOO!
I’ve been wanting to stop in this hardware store for the longest time. My wife and I are always in the Sea Cliff area. Today we went in and we are very glad we did. We met a very kind gentleman named Jeff at the store. He was very knowledgeable and patient answering all the questions we had. We ended up purchasing many items we were 50/50 on at first but thanks for the expertise advice Jeff helped us make the right decision, rather than buying online than returning and waiting for money to go back to the account or “store credit”. I plan to come back to shop often with my wife. I would 100% recommend this hardware store.
Fantastic store! It is packed with just about everything a homeowner could want. So much nicer than a big box store and the employees can guide you with your project if you are unsure about what to do. Store is always clean, neat and organized. And just as important, their prices are reasonable
The costumer service here is second to none. Everyone is extremely friendly and helpful. Very happy to have such good people working in our neighborhood.
Awesome local hardware store. They have everything and are always really helpful with answering questions. Stayed open an extra 10 minutes for me when I needed some stuff to fix a leak in a heating pipe. Was there and back and had it fixed within 20 minutes of noticing the problem which saved me from having a lot of water to clean up, and the dreaded trip to Home Depot. It’s the place I go to first when I’m in need of anything for the house.
Been going here forever! Old school hardware store that has what you need, knowledgeable staff. Best hardware store around for everything you need.
The gentlemen of Glen Head Hardware have never failed me. Their customer service cannot be beat, and they have always had exactly what I needed to complete a project successfully. They all know what tool, part or product to recommend.

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Glen Head Hardware Info

Amenities

Service options
  • In-store pickup
  • In-store shopping
Health & safety
  • Staff required to disinfect surfaces between visits
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Offerings
  • Assembly service
  • Repair services
  • Service guarantee
Planning
  • Quick visit
Payments
  • NFC mobile payments