Quick Facts About Joy Nail Salon
Joy Nail Salon, based on the comments above, has several strengths and weaknesses that can be identified.
One of the strengths of Joy Nail Salon is the friendly and attentive service provided by the staff, specifically mentioned by multiple customers. Emily, the new owner, is described as sweet and thorough, taking the time to ensure that each nail is done perfectly. Customers appreciate the attention to detail and the lack of rush during the service. This level of customer service contributes to a positive experience for the clients and encourages them to continue visiting the salon. Additionally, the owner, Lina, is mentioned as being awesome and getting to know her customers, which shows a personalized approach to customer care.
Another strength of Joy Nail Salon is the quality of their work, mentioned by several customers. The gel manicures, fill-ins, and pedicures are described as being done really well. The salon is commended for their attention to detail and the ability to provide a great outcome for the customers. The positive experiences contribute to the salon's reputation and attract new customers.
The salon also has a loyal customer base, as mentioned by customers who have been visiting for several years. This indicates that the salon has built trust and loyalty among its customers, which is a testament to their service quality and customer satisfaction. The salon's ability to retain customers and build long-term relationships demonstrates a strength.
A weakness highlighted by one customer is the outdated appearance of the salon. The customer describes the place as old-looking and outdated. This can potentially create a negative impression for some customers who prefer a modern and more visually appealing environment. The salon may consider updating its decor and overall ambiance to attract a wider range of customers.
Another weakness mentioned by a customer is the rushed and rough service during a pedicure. The customer states that the person performing the service seemed rushed, resulting in a less-than-ideal experience. The customer also mentions that the toe divider was taken out before the toes were dry, causing them to smear. Inconsistent service quality can lead to customer dissatisfaction and may drive some customers to seek services elsewhere.
While the prices at Joy Nail Salon are mentioned as being affordable and phenomenal by some customers, another customer mentions that for the price, the service was just okay. This suggests that while the salon may offer competitive pricing, there may be room for improvement in terms of service quality to align with customer expectations. Striking a balance between affordability and high-quality service is crucial for customer satisfaction.
In conclusion, Joy Nail Salon has several strengths including friendly and attentive service, high-quality work, and a loyal customer base. However, there are also weaknesses such as an outdated appearance and potential inconsistencies in service quality. Addressing these weaknesses can help improve the overall customer experience and help the salon attract and retain more customers in the long run.
Best TL Reviews
Emily, she’s the new owner who is very sweet. I asked for acrylic on my toes. I wanted the pink and white acrylic but unfortunately they only do a painted white French with the pink acrylic.
Excellent job!!! She did not rush at all. She made sure each nail was done perfectly. It took under an hour, again she was very thorough so no complaints.
It was $40 before tip. Thank you Emily!
I have been visiting this salon for some time now and I think I’ll stay for good. They are always so good to me.
Great little salon and the fill ins and gel manicure was done really well!
I have been going there since they opened 11 yrs ago and they are awesome. They are super friendly and the owner Lina is awesome at what she does and really gets to know what her customers like. I would definitely recommend going to Joy Nails.
Wonderful! I’ve been coming here for years and I always have a great experience. Clean, friendly, great work - everything I want in a nail salon. Today I had Brian and my pedicure was amazing - great massage and attention to detail. Will come back again and again.
I love Joy Nails they treat me like family. They do a great job on nails, pedicures and waxing!
I guess for the price the service was just ok. Place is really old looking and outdated. Person performing pedicure seemed rushed even though there was no one waiting, she was really rough, and took out my toe divider way before my toes were dry so they obviously smeared. Was too disappointed to have them repaint them. If you want cheap this is it place, if you want good go somewhere else.
I've been twice so far and both times have been great! I get a fill in and a pedicure every 2 weeks, and I stopped going to a place that's closer to my house to go here instead. The entire staff is super friendly and the prices are phenomenal! I only paid $92 on my visit today, and I got a fill in, pedicure, designs on my nails, and got my eyebrows waxed. At the previous place, I would have paid $120 before a tip! These people are wonderful and I hope they stay in business forever!
Joy Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places