Quick Facts About Nails 1
Nails 1 place, a family-owned nail salon, has received a range of comments and reviews from its customers. In order to understand the strengths and weaknesses of the salon, we must consider these different experiences.
One of the major strengths of Nails 1 place is the wide range of nail services they offer. From simple manicures and pedicures to more specialized treatments such as gel polish and dip nails, the salon caters to a variety of customer needs. Additionally, customers appreciate the extensive choice of polish and dip colors available, allowing them to express their personal style. The salon also prides itself on maintaining a clean and hygienic environment. Individual tool packages for services like pedicures suggest that the staff take appropriate measures to ensure customer safety.
Another strength of Nails 1 place is the engaging and friendly staff. Multiple comments mention the staff's willingness to engage in conversations and make customers feel comfortable. The patience and understanding shown towards a customer who had recently undergone brain surgery is particularly commendable, as it demonstrates the staff's empathy and dedication to providing a positive experience.
The possibility of walk-in appointments suggests that Nails 1 place is accessible to customers who may not have the flexibility to schedule in advance. However, it is worth noting that one comment recommends making an appointment due to the salon's popularity. This indicates that Nails 1 place may experience high demand, which can be seen as a strength as it suggests that many customers trust and prefer their services.
However, there are also weaknesses that can be identified based on the comments provided. One customer expressed dissatisfaction with the service they received, claiming that the technician did not follow their specific instructions. In addition, the customer reported that their nails split shortly after leaving the salon, suggesting a lack of attention to detail and a potential issue with the quality of the work done.
Another negative experience mentioned by a customer was a poorly executed manicure that resulted in thick, lumpy, and unnatural-looking nails. The customer also mentioned issues with cleanliness and the technician mistakenly using the wrong polish brushes. This comment highlights potential issues with the skill and training of the salon's staff, as well as concerns regarding hygiene practices.
Another comment recounts an overcharging incident and a lack of transparency regarding additional costs. This is a significant weakness as it suggests that the salon may not provide clear pricing information to its customers. The owner's response to the complaint was also seen as unsatisfactory, indicating a potential lack of customer service and conflict resolution skills.
In terms of pricing, multiple comments mention that Nails 1 place is on the higher end, but still competitive with other salons in the area. While this may not necessarily be a weakness, it is worth considering that some customers may perceive the pricing as a disadvantage, especially if they believe that the quality of the services provided does not match the cost.
In conclusion, Nails 1 place has strengths in its diverse range of nail services, engaging staff, and accommodating walk-in appointments. However, weaknesses can be identified in the form of inconsistent service quality, potential issues with skill and training, transparency regarding pricing, and conflict resolution. It is essential for the salon to address these weaknesses in order to maintain and improve customer satisfaction and loyalty.
Best TL Reviews
This family owned business is nice to have in the area. They offer all types of nail services from the simple manicure / pedicure to gel polish, dip nails and more. The polish/dip color choices are many! The salon is clean and have individual tool packages for services like pedicures. The staff engage with you during your appointment. They take walk ins but I would recommend making an appointment due to their popularity. Pricing is on the higher side but it is competitive with other salons in the area.
Terrible they did not do what my daughter asked she wanted rounded nails but the lady would not do it. Her nails split 10 minutes after leaving even after she told the lady they were not dry. She did a shoddy job worst $50 ever spent DON’T go there!
No idea how they have decent reviews. Maybe it was just my tech but it was the worst manicure I've ever had. Ended up with very thick, lumpy, uneven and unnatural looking nails. They look so thick, fat and fake its almost funny. Looks like like someone glued thin rocks on lol I'll never go back. They dont clean anything either and he kept putting the polish brushes into the wrong bottles. I don't think he knew what he was doing.
Took my sister after her brain surgery to get her nails done, The lady whom did my sister's nails was very patient & understanding towards her it truly made my sister's day ! I truly thank you!
Got a pedicure. Ready for vacation. The girl was nice. Different people since the last time I was there.
Bad experience. Also left review on fb and owner just said I was wrong and her worker would never. I got over charged 20 dollars. I chalked it up to inflation then he starts adding things I never agreed to. Stated this in original Facebook review and owner argued with me. It’s ridiculously overpriced for the BARE minimum they provide. 80 for a full set when I paid 65 from the same nail tech month before was crazy. I thought after we corrected what I wanted done it would be the price it always was but no. If they were more upfront about what they were doing maybe I wouldn’t be upset. I’ve heard this many times from others but I didn’t listen. I’d be aware
I always have a wonderful time at Nails One. The staff is friendly, they love to engage in conversations, and they always make sure you're comfortable. Their acrylic nails are phenomenal, they're always spot on and exactly what I imagined.
They were very nice about canceling my wife’s appointment and are willing to reschedule it when she has time to go back again. Plus she was very happy with the staff and service she received from them when she was there the first time.
Place Pictures
Nails 1 Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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