Quick Facts About Zen Beauty Nails & Bar Salon
Zen Beauty Nails & Bar Salon has received a mix of positive and negative comments, suggesting that they have both strengths and weaknesses. In order to analyze these strengths and weaknesses, the comments will be discussed individually and then summarized.
One common strength mentioned in the comments is the quality of the nail services provided. Customers have praised the gel manicures and pedicures, mentioning that they come out nice and that the staff does a good job. This suggests that the salon has skilled technicians who are able to deliver high-quality services. Additionally, the customer service is often mentioned as a strength, with comments highlighting the kindness, courtesy, and professionalism of the staff. This indicates that the salon creates a welcoming and enjoyable atmosphere for customers.
The salon's relaxation factor is also noted as a positive aspect. Customers have mentioned that the place is very relaxing and enjoyable, creating an overall positive experience. Furthermore, the availability of wine is mentioned as a unique offering that adds to the enjoyment of the visit. It can be inferred that the salon pays attention to creating a comfortable and calming atmosphere for their customers.
On the other hand, there are some weaknesses that have been mentioned in the comments. One recurring issue is the placement of a younger and inexperienced technician with some customers. This has led to negative experiences, such as gel being removed without cleaning up the nails or a lack of skill and professionalism displayed by the technician. This suggests a potential inconsistency in the quality of services provided, with some customers having negative experiences due to the lack of experience of certain technicians. Additionally, the salon's failure to honor a customer's request to not be placed with a specific technician indicates a lack of attentiveness to customer preferences and concerns.
Another weakness mentioned is a negative interaction with staff. One customer reported being refused service and treated disrespectfully when they requested a fix for their nails. This type of negative interaction can damage the reputation of the salon and may deter customers from returning.
In summary, Zen Beauty Nails & Bar Salon has strengths in terms of the quality of their nail services, the customer service provided, the relaxing atmosphere, and the availability of wine. However, weaknesses have been identified in regards to inconsistent service due to inexperienced technicians, failure to honor customer requests, and negative interactions with staff. It is important for the salon to address these weaknesses in order to provide a consistently positive experience for all customers.
Best TL Reviews
The gel manicure with the lines came out so nice, she did such an amazing job. And the other was a powder manicure done by someone else, and I hated it.(Because it was way too think for my liking) But overall I enjoy coming to this nail salon they do really good pedicures and is a very relaxing place.
I absolutely adore the owners! After many years of coming here I can honestly say they know what I expect without having to tell them. It's an enjoyable time while I sip on my wine (what other place offers that) ???? & get my hands & feet worked on! Give them a try! Happy hour on Mondays, Tuesdays & Wednesdays.
This place used to be good. I’ve been coming here for a year already, but recently it seems like they don’t care. I’ve been getting placed with a younger lady that doesn’t know anything about what she’s doing. One time she took my gel off and just left me without cleaning my nails up or anything ( picture provided), until another lady saw and fixed them. Mind you, I was getting my toes done at the same time and she just happened to look up at how ugly my hands looked. I gave the young girl another chance to do my toes but it seems like everything you ask her to do she does it in an upset mood. You also ask her to do certain things and she has to call another lady to do it. I can see that she might just be learning but they shouldn’t place her with customers when she works all rough and doesn’t seem happy at all.
I didn’t like my last pedicure so I tried to fix it at home but I couldn’t, so I came in for them to fix them and i told them specifically not to place me with this young girl and requested for someone else to fix them but they ended up placing me with her. After coming here for one year, I will not be returning.
Very kind, courteous and professional. I don't get a pedicure often, so I didn't know what to expect, but it was really nice. The tech was gentle, and polite as well.
I also didn't feel judged, often my lack of experience with these things makes beauty salon experiences feel like I walked into a room of cool girls who are glaring at me, but not here. It's all business.
I will definitely return. And I definitely recommend to anyone looking for good service and kindness.
I received amazing service when I came in today. It was my first time here and the staff was so kind and very caring. I left extremely happy with my nails and I’ll be coming back more often.
Great service! My nails look amazing every time. The customer service was the best I’ve ever had at a nail salon! I’m nine months pregnant, and they were very accommodating. I’ll definitely be back.
I have gone there many times and I even have brought other ladies including my 91 year old mother, spending over $100 for services per person. I got my nails done 2 weeks before my wedding anniversary vacation and 2 nails broke after a patch job by one of the ladies. I came back and was refused service. I even begged for a nail clipper to fix it myself. I was embarrassed in front of customers and talked to with disrespect. I will not be back.
This place is amazing! Lee is a great person and wonderful with conversations. I will be back!
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Zen Beauty Nails & Bar Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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