Quick Facts About Kutie Nails
Kutie Nails Place is a nail salon that has received mixed reviews from customers. While there are several positive comments about the salon, there are also some negative experiences shared by customers. It is important to consider both the strengths and weaknesses of the salon based on the comments provided.
Starting with the strengths, many customers appreciate the cleanliness and beauty of the new salon. A clean and aesthetically pleasing environment can contribute to a positive experience for customers. Additionally, the friendliness and sweet nature of the staff is frequently mentioned, with customers feeling welcomed and recognized on a personal level. This personal touch creates a sense of familiarity and customer loyalty.
Many customers also admire the skills and experience of the nail technicians, specifically mentioning Nancy as a creative and experienced nail tech. The ability to provide high-quality service and meet customer expectations is an important strength of any salon.
Furthermore, the salon's professionalism and patience when dealing with elderly customers is highly regarded. In particular, one customer mentions how the staff goes above and beyond to accommodate and assist their 97-year-old grandfather with special needs. This level of care and attention to individual needs can be seen as a mark of excellence and compassion.
Despite these positive aspects, there are some weaknesses that need to be addressed. One significant issue is the lack of attention to sanitation and hygiene. One customer reports unsanitary practices, such as using dirty water for foot scrubbing and not properly cleaning the pumice stone. This has the potential to cause infections and harm the reputation of the salon.
Another area of weakness highlighted by customers is the inconsistency in quality across different nail technicians. While some technicians are praised for their skills and attention to detail, others are criticized for their lack of professionalism and even causing physical harm to customers. In one instance, a technician caused bleeding and pain by ripping off part of a customer's toenail and cuticle. This lack of consistency could lead to a lack of trust and uncertainty for customers.
Additionally, the pricing and speed of service are seen as weaknesses by some customers. One customer mentioned that the salon took a long time to provide a regular full set, resulting in split and bleeding skin around their fingers. Overpricing of services can also be a deterrent for customers looking for value for their money.
In conclusion, Kutie Nails Place has several strengths, such as a clean and beautiful salon, experienced nail technicians, and friendly staff. The salon's ability to cater to individual needs and provide exceptional service for elderly customers is also commendable. However, there are also some weaknesses, such as concerns regarding cleanliness and hygiene, inconsistent quality of services among technicians, and issues with pricing and speed of service. It is important for the salon to address these weaknesses in order to maintain and improve customer satisfaction and loyalty.
Best TL Reviews
I have had my nails done here for over 10 years. I love their new salon so clean and beautiful. Nancy is a creative nail tech with a ton of experience. The other girls are also very sweet. My nails don't lift, they aren't bulky, they are beautiful! Recently, I made the mistake and tried to have longer nails then usual and I could not type for my job. They just giggled with me and filed them down to a more functional length. I love Kutie Nails.
Love ladies there are so sweet and friendly . They know my mom and myself by name .
They're friendly, efficient and capable when ive been here for myself. What really stands out to me though is the friendliness and professionalism when we take my grampa. He's 97 and has extremely unmanageable nails and toenails. He's also hard of hearing which can make working with him more difficult. He comes in and sees Nancy and she's so friendly and patient and tends to his needs. Kutie Nails has been life changing for him and we're so grateful.
I went there with some friends yesterday and we all got pedicures. First, if your looking for a spa experience this is not it at all. It's a basic pedicure. Second the nail tech made me bleed twice. She ripped off part of my toe nail and I actually kind of yelled out. My toe is swollen and sore. She also ripped a cuticle off on the other toe and it bled. She scrubbed my friends feet with a pumice then took it out her dirty feet water and threw it in the water where my feet were. It was unsanitary and disgusting. I did give it two stars because in the end what's left of my toenails looks decent.
Nancy is amazing! My nails are always awesome and I am a pretty picky person when it comes to my nails. I don't have issues with them falling off. I get to get my nails done late in the evening which is the only time I really have time to get my nails done so it's very convenient. Her coffin shapes is always on point and she knows my line of work and knows I wash my hands allot so she does everything to make them stay on and stay durable. Thanks Nancy for your great service
I very rarely write reviews but, I had to this time.
I had two different nail technicians and two different experiences in one appointment. The first one was awesome, very friendly, kind and helpful. She made great suggestions and I felt the reviews was wrong about this place. Until I had the second technician for my pedicure she was rude she criticize my feet saying I make a lot of work for her. Not only that, she publicly embarrass me in front of my friends and the other customers making a great show on how difficult my Pedicure was. Which include facial gestures and sounds. To top everything off I started off with $55 pedicure and manicure which turned into a $65 Without even telling me she add the extra cost. Her reasoning was because it was a lot of work to finish my pedicure. In addition to everything else my nail polish was lumpy and smeared I asked if she could correct it, the nail technician blamed me. I will never go to this place again. My friends and I have already worn several of our friends not to step foot in this place. If it wasn’t for the first nail technician I would give Beautiful nails one star.
Nail tech used dremel tool to take off gel paint even though she already knew the old nails were loose and coming off. She ended up taking off my skin on my finger next to nail. My finger was bleeding and it really hurt! She didn’t even apologize!! She said it wasn’t her fault , she said it happened because my nails were loose. She knew my nails were loose, so she should have known better. I refused to let her continue, so another tech took over. She was very slow and although the finished nails looked OK, I was still not happy . My finger is scabbed over and still red and sensitive. I would Never recommend this place.
Went in for the first time today, my nails are so sore right now! The lady tried to be nice which I appreciated however, to start just to get regular full set it took over an hour with just one color... It took forever and then she filed my nails so much my fingers burned and my skin around my fingers are split and bleeding and they burn. Not to mention she caked the Polish in so it took more than 30 minutes to completely dry!! Never again way over priced also!
Kutie Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
How to go there
Location
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