Quick Facts About Angel Nails
Strengths:
1. Excellent customer service: The positive comments highlight the friendly and attentive service provided by the staff at Angel Nails. They go above and beyond to make customers feel comfortable and satisfied with their experience.
2. Skilled nail technicians: Many customers mentioned the quality of the services they received, particularly the pedicures and nail treatments. They appreciated the attention to detail and the care taken by the nail technicians.
3. Good atmosphere: Customers mentioned that Angel Nails has a great atmosphere. The salon is described as clean and welcoming, contributing to a positive overall experience.
4. Accommodating appointments: One customer mentioned that they were able to accommodate her immediately for a gel manicure. This flexibility in scheduling appointments is a strength of the salon.
5. Value for money: Some customers found the prices of services reasonable and felt that they received good value for the money they spent.
Weaknesses:
1. Inconsistent service: While the majority of comments praised the service at Angel Nails, there were a few negative experiences mentioned. One customer complained about a rude and disrespectful nail technician who caused discomfort during a pedicure. Another customer had a negative experience with a pushy nail technician who did not listen to their preferences. These inconsistent service experiences could be a weakness for the salon.
2. Lack of attention to detail: Several customers mentioned issues with their nail treatments, such as chipped polish or nails not being done according to their preferences. These issues indicate a lack of attention to detail on the part of the nail technicians.
3. Questionable pricing practices: One customer mentioned an incident where they were overcharged for services they did not receive, and the salon staff did not provide a satisfactory explanation or resolution. This raises concerns about the transparency and integrity of the salon's pricing practices.
4. Limited polish selection: One customer mentioned that the polish choice for gel manicures was mediocre. This could be a weakness for individuals seeking a wider range of polish colors.
5. High prices for some services: One customer mentioned feeling overcharged for a fill and polish service, indicating that the salon might have higher prices compared to other establishments offering similar services. This could be a deterrent for price-conscious customers.
In conclusion, Angel Nails has several strengths, including excellent customer service, skilled nail technicians, a good atmosphere, accommodating appointments, and value for money. However, there are some weaknesses that need to be addressed, such as inconsistent service, lack of attention to detail, questionable pricing practices, limited polish selection, and high prices for certain services. By addressing these weaknesses and building on their strengths, Angel Nails can continue to improve and provide a top-notch experience for their customers.
Best TL Reviews
Had a great experience here. Came from out of town, so was super nervous about trying a new place. Kevin went above and beyond for what I wanted, had the best pedicure massage of my LIFE, nobody does that anymore. They were super busy because it's Valentines day weekend (always my birthday weekend too) and he took his time. Will always come back here when I'm in town. I'm so relieved and happy I enjoyed this place. Great atmosphere and every single person was super friendly
I have been here a few months ago and had a verypositive experience. I bring my elderly father to have a pedicure. The last time we had a very kind and gentle woman take excellent care of my dad. Today we had an awful experience. . My father was cringing in pain, she never even looked at him and kept saying that was because he was having the express pedicure. I told her that she was hurting him and could she be more gentle. She told me she was not hurting him and that she was doing a good job at cleaning. She was rude, insensitive and disrespectful. My pedicure was fine but I will not be coming back. There are too many choices to have to deal with terrible service. I do not know her name but on the plump side with tattoos. Run if you get her for service
I have been to this salon a few times and have had a great experience. This last time was horrible! The nail tech I had was very pushy. I asked for very simple short nails because of what I do for work and he refused to cut them shorter and did a different shape than what I asked for. As I watched him do my nails and he said “don’t watch me, watch the tv” which I found very rude. I also asked for a specific color and when I looked at my nails and they were the wrong color he said “next time you can get any color you like.” It was very uncomfortable. I do not recommend Kevin. Very pushy and does not do what you want. I spent way too much money on nails I had to take off the next day because they don’t comply with my job. I really liked this place the other experiences but will not be a returning customer because I do not want him as my nail tech again!!!
I went in for a gel manicure. They were able to accommodate immediately. They were friendly but pushing to upsell. The polish choice was mediocre for gel.
The nail tech was very quick. Unfortunately, the next evening 2 nails where already chipped and I was out of town until today. I won't be going back. It was a $12 job that I paid $42 for.
I absolutely love this place. They are attentive, clean, prompt and very professional. They do an amazing job with my nails every single time. Highly recommended.
Daughter went in for a fill and polish. Have always had an excellent experience with Tommy and have always gone to him. Today was a completely different experience. Daughter had gotten the same fill as always and polish. When checking out her card was taken for payment and charged and person taken payment graciously helped themselves to an 18% tip and signed for her as well. Simply rang it up and charged her $73.16 for a fill and polish. Absolutely nothing special …. Something that she normally has always paid no more than $40 at the most for. As you can see on the receipt attached she was charged for $62 worth of waxing plus the 18% tip …. Not even a service she even had and when I called for an explanation I spoke to 3 different people one that said she got a full set put on which was not the case at all and 2 that couldn’t explain the $73.16 worth of charges and why it said waxing! When I asked for the owner they offered a $5 refund. ARE YOU KIDDING ME?!!!! And then hung up on me. Absolutely most unprofessional scam ever. I guess when the owners are not around they feel free to charge whatever and take advantage of young teenagers. NEVER AGAIN. If you read the reviews this tends to be a trend as it happened multiple times to the review before mine. Beware. Not the place it used to be.
There are a ton of new faces working here now. The receptionist is one of the sweetest people I have come across. Polite and restates what I asked for, just to make sure there is no miscommunication. Katie put the most care into my pedicure and she has done the best out of every time I have come here and also made sure she knew what I wanted done. I can't recommend her enough. These are the kind of people who will keep me coming back here by choice; Thank you for making my business feel valued and my toes sparkle. Looking forward to my next pedi.
Casey was very kind and did a great job on my pedicure. Great pressure on the massage and she got rid of some I grown nails I had.
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Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | 11:00 AM - 04:00 PM |
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