Quick Facts About New Dawn Salon and Day Spa
New Dawn Salon and Day Spa has received a mix of positive and negative reviews, indicating both strengths and weaknesses. In order to analyze these comments and assess the overall strengths and weaknesses of the establishment, several key aspects will be considered: customer service, staff expertise, range of services, location, and overall atmosphere.
One of the main weaknesses mentioned in the comments is the poor customer service. One customer mentioned being ignored upon arrival and having to wait for an hour without being served. This suggests a lack of attentiveness and professionalism on the part of the staff. However, there are also positive comments about the staff, with some customers praising their friendly and caring nature, indicating that customer service may vary depending on the individual staff members.
On the other hand, the expertise of the staff seems to be a strength of New Dawn Salon and Day Spa. Several comments mention specific staff members who provided excellent service, such as Alex and Rich. These individuals are praised for their precise and skilled work in hair styling and massage therapy, respectively. It is clear that customers value the expertise and professionalism of the staff members who provided them with satisfactory experiences.
Another strength of the establishment is the range of services offered. Customers mention receiving manicures, pedicures, haircuts, and massages, which suggests that New Dawn Salon and Day Spa offers a comprehensive selection of treatments. This variety in services allows customers to have multiple needs met in one place, creating convenience and potentially increasing customer satisfaction and loyalty.
The location of New Dawn Salon and Day Spa is also mentioned as a positive aspect. The convenience of the location is emphasized as a reason for customers to choose this establishment, which suggests that it is easily accessible and well-situated. Customers appreciate the convenience of being able to book appointments online or over the phone, which adds to the overall positive experience.
In terms of the overall atmosphere, comments are generally positive. Customers mention the salon and spa being clean, bright, and cheery, creating a pleasant and relaxing environment. The positive atmosphere contributes to the overall customer experience and satisfaction.
In conclusion, New Dawn Salon and Day Spa has both strengths and weaknesses. While there are negative comments about poor customer service and long wait times, there are also positive comments about the expertise of certain staff members and the convenience of the location. The range of services offered is also seen as a strength, as it allows customers to have multiple needs met in one place. The overall atmosphere of the establishment is praised for being clean, bright, and relaxing. Despite the weaknesses mentioned, the positive aspects outweigh the negative ones, indicating that New Dawn Salon and Day Spa has the potential to provide a satisfactory and enjoyable experience for its customers.
Best TL Reviews
Terrible service. I walked in and no one greeted me or said hello. I waited at the desk and no one came over to wait on me. I wanted a gel nail manicure. New Dawn was a horrible experience. Online it said they opened at 9am. That was a lie. I waited a whole hour and never got waited on.
Alex has done my hair for a while now, and it comes out so perfectly every single time. i have a TON of a hair and she never rushes with me and always does such a precise and wonderful job on my highlights. i highly recommend going to alex, she definitely will not disappoint!
Rich is awesome at helping my back feel so much better. My husband's shoulders and knee feels so much better. Can't wait to go back. Highly recommend Rich Massage's. ????????????????????????????????????????
I just left from a session with Rich. I have a history of back pain, surgeries the whole nine. When I walked in I could barley move, multiple spots in so much pain. I feel 100 times better. I will be going back, thanks Rich
I had a massage with Rich. WONDERFUL job. He did therapeutic work that really helped me!
100% recommend him!
I was really happy to find this place for nails. It is in a convenient location, the 2 different girls that my friend and I had were very good. There are comfortable pedicure chairs side by side. I have been twice and booked again for this week. Booking is easy with their online site or to call in. The spa/salon is clean, bright, cheery and the people are all very nice. I would highly recommend this place for manicure or pedicure and may try a massage or hair some day soon!
Such an amazing staff. You are treated just like family. They care deeply about what you want and like. I recommend New Dawn highly. Very relaxing and great people.
Love this place!
Katie at New Dawn cut my hair a few weeks back and I left very impressed. It was my 1st time there, but I can guarantee I will be back each and every time I need a hair cut. The atmosphere was very cool, the staff was welcoming and nice, and the quality of work was top-notch. I would recommend New Dawn to anyone!
New Dawn Salon and Day Spa Info
Amenities
Health & safety
-
Appointment required
Accessibility
-
Wheelchair accessible entrance
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places