Quick Facts About Creative Nails
Strengths:
1. Good quality work: Many comments mention that Creative Nails place does good work on both pedicures and manicures. Customers have commended their attention to detail and the end result of their services.
2. Fair prices: A few comments mention that the prices at Creative Nails place are fair. This implies that their services are reasonably priced and provide good value for money.
3. Fantastic job: One comment specifically praises Katie for always doing a fantastic job. This suggests that there are skilled and talented technicians at Creative Nails place who consistently deliver high-quality services.
4. Awesome staff: Another comment mentions that the staff at Creative Nails place is awesome. This implies that they have friendly and helpful employees who contribute to a positive customer experience.
5. Meticulous service: A customer appreciates the attention to detail and precision of the young lady who did their pedicure. This indicates that there are employees at Creative Nails place who take their time and ensure a thorough service.
Weaknesses:
1. Inconsistent customer service: A few comments mention rudeness and unprofessionalism from the main lady and an unfriendly attitude from a technician. This suggests that there may be inconsistencies in the level of customer service provided by the staff at Creative Nails place.
2. Long waiting times: One customer mentions waiting for an hour and a half for their turn, while others were served before them. Although their pedicure was worth the wait, this indicates that Creative Nails place may struggle with managing their appointments efficiently.
3. Miscommunication and lack of information: A customer states that they were not informed about additional charges for white tip and shaping, as well as not being able to get the desired Ombre design. This suggests that there may be issues with communication and providing customers with accurate information about the services offered.
4. Dirty tools and equipment: A customer reports that a dirty nail file was used on them during their visit. This raises concerns about the cleanliness and hygiene practices at Creative Nails place.
5. Discomfort with personal preferences: A customer suggests that they felt unwelcome or judged due to a Trader Joe's sticker on their car. If true, this highlights a lack of professionalism and inclusivity within the salon.
In conclusion, Creative Nails place has strengths in terms of their quality work, fair prices, skilled staff, and meticulous service. However, they face weaknesses in terms of inconsistent customer service, long waiting times, miscommunication and lack of information, cleanliness practices, and discomfort with personal preferences. By addressing these weaknesses, Creative Nails place can further improve their overall customer experience.
Best TL Reviews
They do good work but charged me 10 dollars for a strip on my toes.
Absolutely love this place awesome staff never let me down and fair prices
Absolutely RUDE!! Do not go here if you want your nails done right or to last!! And the main lady is just rude and very unprofessional
My first visit was fine. The second no much I got there on time. Got put in chair.. waited 20 mins before he came out. Not friendly. Like I was bothering him .Then I figured it out on the way out..they seen the back of my car with Traitor Joe sticker on it when I got in it the first time and it mad him mad. And I guess the whole shop..needless to say I want go back..in fact the whole shop was quite.so I reckon they didn't like my sticker and they were letting me know.
I love Katie she always does a fantastic job
They did such a great job on mine and his pedicures. Tomorrow is our wedding and they are perfect the manicure is the best. Highly recommend!!!!
Waited 1 1/2 hours for my turn. 4 ladies ahead of me got pedicures and full set of nails each. My pedicure was worth the wait. Massage awesome. Nails look great!! Young lady was meticulous about doing my pedicure.
I got a full set acrylic white tip. He did pretty good.. I wanted Ombre but he couldnt do that. Hence y i settled for white tip. Was not told white tip and shape was extra. He also used dirty nail file... Im scoring low bc I was charged $45 and I couldnt even get what I wanted... Probably wont go again...
Place Pictures
Creative Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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