Quick Facts About Angels Care for Hair and Nails
Strengths of Angels Care for Hair and Nails:
1. Kind and accommodating: The salon is praised for their kindness and willingness to fit customers in as walk-ins for services. This shows that they prioritize customer satisfaction and value their clients' needs.
2. Good job with basic services: Multiple comments mention that the salon does a good job with basic services like pedicures. This indicates that they have skilled technicians who can deliver satisfactory results.
3. Massage chairs: Several customers appreciate the massage chairs at the salon, which adds to the overall experience of relaxation and comfort during their visit.
4. Variety of services: The salon offers a range of services, including pedicures, manicures, wax treatments, and massages. This allows customers to have multiple options and personalize their experience based on their preferences.
5. Skilled employees: In some comments, the employees are praised for their skills and attention to detail. Customers appreciate the extra effort and care put into their services, such as cutting toe nails, soaking feet, providing massages, and using hot wax treatments.
6. Peaceful and quiet environment: One comment highlights the peaceful and quiet atmosphere of the salon, contrasting it with other loud and talkative salons. This can be a positive aspect for customers seeking a more serene and relaxing experience.
Weaknesses of Angels Care for Hair and Nails:
1. Inconsistent service quality: One comment points out that the service quality was disappointing during a recent visit. The customer had previously been satisfied with their services, but found this particular experience to be poor. This inconsistency in service quality raises concerns about the reliability of their services and staff.
2. Rude management: Another comment mentions that the management is rude, which suggests a negative work culture or lack of professionalism. This can negatively impact the overall customer experience and may deter potential customers.
3. Lack of understanding and communication: One customer mentioned that the salon staff did not understand their request for a specific nail design, leading to a disappointing experience. This indicates a potential lack of clear communication or knowledge among the staff.
4. Poor handling of customer concerns: The same customer who had communication issues also reported that they were shooed away when they tried to leave a tip after their negative experience. This shows a lack of professionalism and disregard for customer satisfaction.
5. High pricing: One customer expressed dissatisfaction with the pricing, stating that they were charged $77 for a poor pedicure and a cut foot. This suggests that the salon may have higher prices compared to their competitors, which may not be justified by the quality of their services.
In conclusion, while Angels Care for Hair and Nails has strengths such as kind and accommodating staff, good performance with basic services, and a peaceful environment, they also have weaknesses including inconsistent service quality, rude management, and lack of understanding and communication. Customers may appreciate the salon for its positive qualities, but the negative aspects should be taken into consideration before choosing this salon.
Best TL Reviews
They were kind, fit us in as a walk in for pedicures. Did a good job with the basic and the massage chairs are nice.
I've been getting pedis for over a year here. They always do a great job (cutting toe nails, soaking feet in scent of choice, wonderful leg massage, scrub and hot wax treatment) Always a treat and I just walk in!
I made an an appointment for a pedicure and dip powder manicure. The service was very disappointing. I used to give them my business often, but after today I will not be going back. The management is rude. They had a new guy give me my pedicure. He cut my foot, the quality of the pedicure was very poor. What should be a relaxing experience turned out to be very more stressful. They put foil, cotton and acetone on my fingers to remove the dip while receiving my pedicure and I asked when they would be taking it off after 30 minutes and I was told I had to leave it on longer. The pedicure lasted over an hour because the guy didn't know what he was doing. After he finished I still had the cotton and foil on my fingers. He expected me to grab my purse and my shoes to go to the manicure station with the foil on my fingers. I decided after the experience I would leave and get my manicure elsewhere. I had to remove the foil myself and by this time the cotton was dried and stuck to my fingers and acrylic . I was charged 77.00 dollars for a terrible pedicure and a cut foot..
This place used to be great but now the management is horrible. I will not be going back nor will my daughters. Really sad how the customer service has gone completely downhill.
This place was amazing! I received the vitamin recharge pedicure. It included a massage then a massage with hot stones then had paraffin wax and hot towels before painting the toenails. Employees were kind and cared about the job they were performing! Best nail salon in ABQ!
The gave me an attitude when I asked if they could give me a Zia. They didn't understand it is the symbol for NM. Not really good at what I had done before she hurt my skin and I said, "We are done here." Then she shooed me off like a dog when I tried to leave her some money. Not coming back.
I love to bring my mother here when she's in town. A fun and relaxing activity. The staff is friendly and professional. I always get a wax treatment with massage, pedicure. Super nice to come and hang out. (Please inorge the yellow flip flop, I forgot mine.)
Me and my mom went to get our nails done and we both can out more than satisfied. The lady who did my nails took her time and made them look fantastic. Will be going here again
Best pedicure I have ever received! I’ve been to a lot of salons here in ABQ and no one will compare to Angels! They took their time and was super peaceful and quietly . Not like other places were people are just talking and it’s loud. If you’re looking for a nail salon this is the one ! Worth every penny ????
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